Red Screen

[Clayton]

I had a customer ring me this morning to say that his IBM R50 Notebook
screen went bright red without any text, first time I have ever seen this
happen

[Ted Zieglar]

That's the "R" in R50.

Seriously though...have you actually seen the laptop and performed any
diagnostic procedures on it? Or were you expecting us to offer an
explanation on the basis of no information at all?

---
Ted Zieglar
"Backup is a computer user's best friend."

Clayton wrote:
> I had a customer ring me this morning to say that his IBM R50 Notebook
> screen went bright red without any text, first time I have ever seen this
> happen
>
>

[Clayton]

Well, no diagnostic yet, but what I am asking is "what does a red screen
mean"?
I have never experienced a red screen before, what do I do now, sorry for
the lame reply, but I have no idea


"Ted Zieglar" > wrote in message
...
> That's the "R" in R50.
>
> Seriously though...have you actually seen the laptop and performed any
> diagnostic procedures on it? Or were you expecting us to offer an
> explanation on the basis of no information at all?
>
> ---
> Ted Zieglar
> "Backup is a computer user's best friend."
>
> Clayton wrote:
>> I had a customer ring me this morning to say that his IBM R50 Notebook
>> screen went bright red without any text, first time I have ever seen this
>> happen
>>

[[email protected]]

Clayton wrote:
> I had a customer ring me this morning to say that his IBM R50 Notebook
> screen went bright red without any text, first time I have ever seen this
> happen


screen bad. I've seen it on a couple older notebooks. Older means
Pentium 1. Not seen it in an IBM, yet. It should work on the external
VGA.

A new screen is the cure.

[Clayton]

So it's an LCD issues?


> wrote in message
ups.com...
>
> Clayton wrote:
>> I had a customer ring me this morning to say that his IBM R50 Notebook
>> screen went bright red without any text, first time I have ever seen this
>> happen
>
>
> screen bad. I've seen it on a couple older notebooks. Older means
> Pentium 1. Not seen it in an IBM, yet. It should work on the external
> VGA.
>
> A new screen is the cure.
>

[[email protected]]

Clayton wrote:
> So it's an LCD issues?
>


Yep. MIGHT be cables. But one way or another, the screen's got to come
off.

Here's Ibm's parts ordering for the IBm R50.

http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-53115

http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-53129

>
> > wrote in message
> ups.com...
> >
> > Clayton wrote:
> >> I had a customer ring me this morning to say that his IBM R50 Notebook
> >> screen went bright red without any text, first time I have ever seen this
> >> happen
> >
> >
> > screen bad. I've seen it on a couple older notebooks. Older means
> > Pentium 1. Not seen it in an IBM, yet. It should work on the external
> > VGA.
> >
> > A new screen is the cure.
> >

[Clayton]

it's still under warranty, so I'll send it in for a screen replacement


> wrote in message
oups.com...
>
> Clayton wrote:
>> So it's an LCD issues?
>>
>
>
> Yep. MIGHT be cables. But one way or another, the screen's got to come
> off.
>
> Here's Ibm's parts ordering for the IBm R50.
>
> http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-53115
>
> http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-53129
>
>>
>> > wrote in message
>> ups.com...
>> >
>> > Clayton wrote:
>> >> I had a customer ring me this morning to say that his IBM R50 Notebook
>> >> screen went bright red without any text, first time I have ever seen
>> >> this
>> >> happen
>> >
>> >
>> > screen bad. I've seen it on a couple older notebooks. Older means
>> > Pentium 1. Not seen it in an IBM, yet. It should work on the external
>> > VGA.
>> >
>> > A new screen is the cure.
>> >
>

[[email protected]]

Clayton wrote:
> it's still under warranty, so I'll send it in for a screen replacement

Three cheers for warranties! Otherwise, that's a pretty expensive
repair, even from salvaged parts.


>
>
> > wrote in message
> oups.com...
> >
> > Clayton wrote:
> >> So it's an LCD issues?
> >>
> >
> >
> > Yep. MIGHT be cables. But one way or another, the screen's got to come
> > off.
> >
> > Here's Ibm's parts ordering for the IBm R50.
> >
> > http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-53115
> >
> > http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-53129
> >
> >>
> >> > wrote in message
> >> ups.com...
> >> >
> >> > Clayton wrote:
> >> >> I had a customer ring me this morning to say that his IBM R50 Notebook
> >> >> screen went bright red without any text, first time I have ever seen
> >> >> this
> >> >> happen
> >> >
> >> >
> >> > screen bad. I've seen it on a couple older notebooks. Older means
> >> > Pentium 1. Not seen it in an IBM, yet. It should work on the external
> >> > VGA.
> >> >
> >> > A new screen is the cure.
> >> >
> >

[Clayton]

So you think it's a screen problem?

> wrote in message
oups.com...
>
> Clayton wrote:
>> it's still under warranty, so I'll send it in for a screen replacement
>
> Three cheers for warranties! Otherwise, that's a pretty expensive
> repair, even from salvaged parts.
>
>
>>
>>
>> > wrote in message
>> oups.com...
>> >
>> > Clayton wrote:
>> >> So it's an LCD issues?
>> >>
>> >
>> >
>> > Yep. MIGHT be cables. But one way or another, the screen's got to come
>> > off.
>> >
>> > Here's Ibm's parts ordering for the IBm R50.
>> >
>> > http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-53115
>> >
>> > http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-53129
>> >
>> >>
>> >> > wrote in message
>> >> ups.com...
>> >> >
>> >> > Clayton wrote:
>> >> >> I had a customer ring me this morning to say that his IBM R50
>> >> >> Notebook
>> >> >> screen went bright red without any text, first time I have ever
>> >> >> seen
>> >> >> this
>> >> >> happen
>> >> >
>> >> >
>> >> > screen bad. I've seen it on a couple older notebooks. Older means
>> >> > Pentium 1. Not seen it in an IBM, yet. It should work on the
>> >> > external
>> >> > VGA.
>> >> >
>> >> > A new screen is the cure.
>> >> >
>> >
>

[[email protected]]

Clayton wrote:
> So you think it's a screen problem?
>

Yes, i do. Have you seen the machine yourself, yet? Done the little
dance, where you hook it up to an external monitor, that sort of thing?

In any event, it's a definitely hardware issue. Are you sending the
whole unit back to IBM, or are they sending you the parts?



> > wrote in message
> oups.com...
> >
> > Clayton wrote:
> >> it's still under warranty, so I'll send it in for a screen replacement
> >
> > Three cheers for warranties! Otherwise, that's a pretty expensive
> > repair, even from salvaged parts.
> >
> >
> >>
> >>
> >> > wrote in message
> >> oups.com...
> >> >
> >> > Clayton wrote:
> >> >> So it's an LCD issues?
> >> >>
> >> >
> >> >
> >> > Yep. MIGHT be cables. But one way or another, the screen's got to come
> >> > off.
> >> >
> >> > Here's Ibm's parts ordering for the IBm R50.
> >> >
> >> > http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-53115
> >> >
> >> > http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-53129
> >> >
> >> >>
> >> >> > wrote in message
> >> >> ups.com...
> >> >> >
> >> >> > Clayton wrote:
> >> >> >> I had a customer ring me this morning to say that his IBM R50
> >> >> >> Notebook
> >> >> >> screen went bright red without any text, first time I have ever
> >> >> >> seen
> >> >> >> this
> >> >> >> happen
> >> >> >
> >> >> >
> >> >> > screen bad. I've seen it on a couple older notebooks. Older means
> >> >> > Pentium 1. Not seen it in an IBM, yet. It should work on the
> >> >> > external
> >> >> > VGA.
> >> >> >
> >> >> > A new screen is the cure.
> >> >> >
> >> >
> >

[Clayton]

I would rather IBM send me the parts, the customer said that he sent his
Toshiba in a few years ago and it was away for 3 weeks, he needs his laptop
daily


> wrote in message
ups.com...
>
> Clayton wrote:
>> So you think it's a screen problem?
>>
>
> Yes, i do. Have you seen the machine yourself, yet? Done the little
> dance, where you hook it up to an external monitor, that sort of thing?
>
> In any event, it's a definitely hardware issue. Are you sending the
> whole unit back to IBM, or are they sending you the parts?
>
>
>
>> > wrote in message
>> oups.com...
>> >
>> > Clayton wrote:
>> >> it's still under warranty, so I'll send it in for a screen
>> >> replacement
>> >
>> > Three cheers for warranties! Otherwise, that's a pretty expensive
>> > repair, even from salvaged parts.
>> >
>> >
>> >>
>> >>
>> >> > wrote in message
>> >> oups.com...
>> >> >
>> >> > Clayton wrote:
>> >> >> So it's an LCD issues?
>> >> >>
>> >> >
>> >> >
>> >> > Yep. MIGHT be cables. But one way or another, the screen's got to
>> >> > come
>> >> > off.
>> >> >
>> >> > Here's Ibm's parts ordering for the IBm R50.
>> >> >
>> >> > http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-53115
>> >> >
>> >> > http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-53129
>> >> >
>> >> >>
>> >> >> > wrote in message
>> >> >> ups.com...
>> >> >> >
>> >> >> > Clayton wrote:
>> >> >> >> I had a customer ring me this morning to say that his IBM R50
>> >> >> >> Notebook
>> >> >> >> screen went bright red without any text, first time I have ever
>> >> >> >> seen
>> >> >> >> this
>> >> >> >> happen
>> >> >> >
>> >> >> >
>> >> >> > screen bad. I've seen it on a couple older notebooks. Older means
>> >> >> > Pentium 1. Not seen it in an IBM, yet. It should work on the
>> >> >> > external
>> >> >> > VGA.
>> >> >> >
>> >> >> > A new screen is the cure.
>> >> >> >
>> >> >
>> >
>

[[email protected]]

Clayton wrote:
> I would rather IBM send me the parts, the customer said that he sent his
> Toshiba in a few years ago and it was away for 3 weeks, he needs his laptop
> daily


You'll have to diagnose it as best you can, then. Fiddle with the
connectors, tweak the screen, that sort of thing, to eliminate a
connector problem.

[Ted]

> wrote in message
ups.com...
>
> Clayton wrote:
>> I would rather IBM send me the parts, the customer said that he sent his
>> Toshiba in a few years ago and it was away for 3 weeks, he needs his
>> laptop
>> daily
>
>
> You'll have to diagnose it as best you can, then. Fiddle with the
> connectors, tweak the screen, that sort of thing, to eliminate a
> connector problem.
>
I had an IBM where the fan wouldn't come on. I downloaded some pages on
taking the thing apart thinking I would have to replace the fan assembly.
Looked like a big job once I got in but I unplugged it and then replugged it
and it started working. So a connector is a good thing to check. If you can
find one and get to it.
Ted