Windows XP Update no longer working

[Donald]

When I click on Windows update, the page that appears
informs me that windows update site has been updated and
to click on "Update Now" to get the new version of the
update software. When I do that, the download occurs
(but doesn't seem to officially finish) and the same page
appears no matter how many times I attempt the
procedure. The result is that I cannot get the windows
update software change and also can no longer scan for
updates and get any windows updates, including the new
security patches. Is this a general problem? Help.

[Nicholas]

First, perform a DISK CLEANUP:
(Start > Programs > Accessories > System Tools > Disk Cleanup)

Second, visit http://v4.windowsupdate.microsoft.com/en/default.asp
while using your Internet Explorer browser.

Review the troubleshooting tips in these articles:

Manually install the latest Windows Update controls:

For Windows XP:

Download the controls from: =
http://v4.windowsupdate.microsoft.com/cab/x86/unicode/iuctl.cab =20
and save them to your desktop.=20

Extract the .cab file following the steps below: =20

1. Go to the desktop and right click the iuctl.cab file.
2. Click "Open".
3. Select all the files listed.=20
4. Right click on them and click "Extract."
5. Point to a known location (like the desktop) and click "OK."
6. Go to the location you selected and right click the iuctl.inf file.
5. Click "Install."


"Software Update Incomplete, This Windows Update Software=20
Did Not Update Successfully" Error Message When You Visit=20
the Windows Update Web Site
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;319585

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/=20

Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/?kbid=3D193385

HOW TO: Troubleshoot Problems Connecting to Windows Update
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;818018

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html=20

Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll=20
down to "Why Can't I Download Updates" for additional troubleshooting =
ideas.

Visit the Windows Update newsgroup and read the messages
posted there for helpful troubleshooting tips.

The "Official" Windows Update newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate


--=20
Nicholas

-----------------------------------------------------------------------

"Donald" > wrote in message:
...

| When I click on Windows update, the page that appears=20
| informs me that windows update site has been updated and=20
| to click on "Update Now" to get the new version of the=20
| update software. When I do that, the download occurs=20
| (but doesn't seem to officially finish) and the same page=20
| appears no matter how many times I attempt the=20
| procedure. The result is that I cannot get the windows=20
| update software change and also can no longer scan for=20
| updates and get any windows updates, including the new=20
| security patches. Is this a general problem? Help.

[Donald]

>-----Original Message-----
>First, perform a DISK CLEANUP:
>(Start > Programs > Accessories > System Tools > Disk
Cleanup)
>
>Second, visit
http://v4.windowsupdate.microsoft.com/en/default.asp
>while using your Internet Explorer browser.
>
>Review the troubleshooting tips in these articles:
>
>Manually install the latest Windows Update controls:
>
>For Windows XP:
>
>Download the controls from:
http://v4.windowsupdate.microsoft.com/cab/x86/unicode/iuct
l.cab
>and save them to your desktop.
>
>Extract the .cab file following the steps below:
>
>1. Go to the desktop and right click the iuctl.cab file.
>2. Click "Open".
>3. Select all the files listed.
>4. Right click on them and click "Extract."
>5. Point to a known location (like the desktop) and
click "OK."
>6. Go to the location you selected and right click the
iuctl.inf file.
>5. Click "Install."
>
>
>"Software Update Incomplete, This Windows Update
Software
>Did Not Update Successfully" Error Message When You
Visit
>the Windows Update Web Site
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;319585
>
>Windows Update Troubleshooter
>http://v4.windowsupdate.microsoft.com/troubleshoot/
>
>Problems When Viewing or Downloading From Windows Update
>http://support.microsoft.com/?kbid=193385
>
>HOW TO: Troubleshoot Problems Connecting to Windows
Update
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;818018
>
>How To Fix The Cryptographic Service Error
>http://www.updatexp.com/cryptographic-service.html
>
>Also, visit http://www.kellys-korner-
xp.com/top10faqs.htm and scroll
>down to "Why Can't I Download Updates" for additional
troubleshooting ideas.
>
>Visit the Windows Update newsgroup and read the messages
>posted there for helpful troubleshooting tips.
>
>The "Official" Windows Update newsgroup:
>news://msnews.microsoft.com/microsoft.public.windowsupdat
e
>
>
>--
>Nicholas
>
>---------------------------------------------------------
--------------
>
>"Donald" > wrote in message:
> ...
>
>| When I click on Windows update, the page that appears
>| informs me that windows update site has been updated
and
>| to click on "Update Now" to get the new version of the
>| update software. When I do that, the download occurs
>| (but doesn't seem to officially finish) and the same
page
>| appears no matter how many times I attempt the
>| procedure. The result is that I cannot get the
windows
>| update software change and also can no longer scan for
>| updates and get any windows updates, including the new
>| security patches. Is this a general problem? Help.
>.
Thanks for the help Nicholas. Any idea what caused this
glitch?

[Donald]

Hi Again Nicholas:

I can't get past your step 2. I cannot install latest
Windows update controls manually. This is exactly my
problem, as described in my original post. The same page
simply keeps reappearing when I click on "Update Now", no
matter how many times I try.

I appreciate your help.

Regards. Don.



>-----Original Message-----
>
>>-----Original Message-----
>>First, perform a DISK CLEANUP:
>>(Start > Programs > Accessories > System Tools > Disk
>Cleanup)
>>
>>Second, visit
>http://v4.windowsupdate.microsoft.com/en/default.asp
>>while using your Internet Explorer browser.
>>
>>Review the troubleshooting tips in these articles:
>>
>>Manually install the latest Windows Update controls:
>>
>>For Windows XP:
>>
>>Download the controls from:
>http://v4.windowsupdate.microsoft.com/cab/x86/unicode/iuc
t
>l.cab
>>and save them to your desktop.
>>
>>Extract the .cab file following the steps below:
>>
>>1. Go to the desktop and right click the iuctl.cab file.
>>2. Click "Open".
>>3. Select all the files listed.
>>4. Right click on them and click "Extract."
>>5. Point to a known location (like the desktop) and
>click "OK."
>>6. Go to the location you selected and right click the
>iuctl.inf file.
>>5. Click "Install."
>>
>>
>>"Software Update Incomplete, This Windows Update
>Software
>>Did Not Update Successfully" Error Message When You
>Visit
>>the Windows Update Web Site
>>http://support.microsoft.com/default.aspx?scid=kb;en-
>us;319585
>>
>>Windows Update Troubleshooter
>>http://v4.windowsupdate.microsoft.com/troubleshoot/
>>
>>Problems When Viewing or Downloading From Windows Update
>>http://support.microsoft.com/?kbid=193385
>>
>>HOW TO: Troubleshoot Problems Connecting to Windows
>Update
>>http://support.microsoft.com/default.aspx?scid=kb;en-
>us;818018
>>
>>How To Fix The Cryptographic Service Error
>>http://www.updatexp.com/cryptographic-service.html
>>
>>Also, visit http://www.kellys-korner-
>xp.com/top10faqs.htm and scroll
>>down to "Why Can't I Download Updates" for additional
>troubleshooting ideas.
>>
>>Visit the Windows Update newsgroup and read the messages
>>posted there for helpful troubleshooting tips.
>>
>>The "Official" Windows Update newsgroup:
>>news://msnews.microsoft.com/microsoft.public.windowsupda
t
>e
>>
>>
>>--
>>Nicholas
>>
>>--------------------------------------------------------
-
>--------------
>>
>>"Donald" > wrote in message:
>> ...
>>
>>| When I click on Windows update, the page that appears
>>| informs me that windows update site has been updated
>and
>>| to click on "Update Now" to get the new version of
the
>>| update software. When I do that, the download occurs
>>| (but doesn't seem to officially finish) and the same
>page
>>| appears no matter how many times I attempt the
>>| procedure. The result is that I cannot get the
>windows
>>| update software change and also can no longer scan
for
>>| updates and get any windows updates, including the
new
>>| security patches. Is this a general problem? Help.
>>.
>Thanks for the help Nicholas. Any idea what caused this
>glitch?
>
>.
>

[Doanld]

That problem has been solved. My update system is working
again. Thanks again for your help, Nicholas.

>-----Original Message-----
>Hi Again Nicholas:
>
>I can't get past your step 2. I cannot install latest
>Windows update controls manually. This is exactly my
>problem, as described in my original post. The same
page
>simply keeps reappearing when I click on "Update Now",
no
>matter how many times I try.
>
>I appreciate your help.
>
>Regards. Don.
>
>
>
>>-----Original Message-----
>>
>>>-----Original Message-----
>>>First, perform a DISK CLEANUP:
>>>(Start > Programs > Accessories > System Tools > Disk
>>Cleanup)
>>>
>>>Second, visit
>>http://v4.windowsupdate.microsoft.com/en/default.asp
>>>while using your Internet Explorer browser.
>>>
>>>Review the troubleshooting tips in these articles:
>>>
>>>Manually install the latest Windows Update controls:
>>>
>>>For Windows XP:
>>>
>>>Download the controls from:
>>http://v4.windowsupdate.microsoft.com/cab/x86/unicode/iu
c
>t
>>l.cab
>>>and save them to your desktop.
>>>
>>>Extract the .cab file following the steps below:
>>>
>>>1. Go to the desktop and right click the iuctl.cab
file.
>>>2. Click "Open".
>>>3. Select all the files listed.
>>>4. Right click on them and click "Extract."
>>>5. Point to a known location (like the desktop) and
>>click "OK."
>>>6. Go to the location you selected and right click the
>>iuctl.inf file.
>>>5. Click "Install."
>>>
>>>
>>>"Software Update Incomplete, This Windows Update
>>Software
>>>Did Not Update Successfully" Error Message When You
>>Visit
>>>the Windows Update Web Site
>>>http://support.microsoft.com/default.aspx?scid=kb;en-
>>us;319585
>>>
>>>Windows Update Troubleshooter
>>>http://v4.windowsupdate.microsoft.com/troubleshoot/
>>>
>>>Problems When Viewing or Downloading From Windows
Update
>>>http://support.microsoft.com/?kbid=193385
>>>
>>>HOW TO: Troubleshoot Problems Connecting to Windows
>>Update
>>>http://support.microsoft.com/default.aspx?scid=kb;en-
>>us;818018
>>>
>>>How To Fix The Cryptographic Service Error
>>>http://www.updatexp.com/cryptographic-service.html
>>>
>>>Also, visit http://www.kellys-korner-
>>xp.com/top10faqs.htm and scroll
>>>down to "Why Can't I Download Updates" for additional
>>troubleshooting ideas.
>>>
>>>Visit the Windows Update newsgroup and read the
messages
>>>posted there for helpful troubleshooting tips.
>>>
>>>The "Official" Windows Update newsgroup:
>>>news://msnews.microsoft.com/microsoft.public.windowsupd
a
>t
>>e
>>>
>>>
>>>--
>>>Nicholas
>>>
>>>-------------------------------------------------------
-
>-
>>--------------
>>>
>>>"Donald" > wrote in message:
>>> ...
>>>
>>>| When I click on Windows update, the page that
appears
>>>| informs me that windows update site has been updated
>>and
>>>| to click on "Update Now" to get the new version of
>the
>>>| update software. When I do that, the download
occurs
>>>| (but doesn't seem to officially finish) and the same
>>page
>>>| appears no matter how many times I attempt the
>>>| procedure. The result is that I cannot get the
>>windows
>>>| update software change and also can no longer scan
>for
>>>| updates and get any windows updates, including the
>new
>>>| security patches. Is this a general problem? Help.
>>>.
>>Thanks for the help Nicholas. Any idea what caused
this
>>glitch?
>>
>>.
>>
>.
>