Russ
December 5th 03, 07:12 AM
Have you tried to enter the "Admin....." account or your
accounts without a password, just hit enter? Also
Safemode. Not sure about HomeXP, but is there not
a "Repair" option when you try to reinstall?
>-----Original Message-----
>I did an upgrade from an OEM XP Home Edition. I bought
>the XP Pro upgrade and did the install. After several
>install attempts, the upgrade finally completed and took
>me to the "Setup Pro" page, where I answered questions
>about did I want to set up an internet connection, want
>to register, etc. During this process, a prompt asked
me
>who will be using the computer. I put in my name and my
>wife's name. After a few minutes, up came the Windows
>login page with my name and the wife's name showing
>w/icons next to the names. In the Home edition we both
>had PW's set. When I clicked my name, I was prompted to
>enter a PW. I tried the one I was using w/Home XP.
>Unfortunately, I got an error saying that I could not be
>logged on to the domain it was unrecognized, etc. I
>tried the wife's and the same result.
>
>After calling MS and them trying several things with me,
>their only recourse is for me to do a system recovery
>from the CD that shipped w/the computer. When I start
>that process, the recovery wants to reformat and create
>C: and D: drives and therefore all my data is lost.
>
>The one option that MS used to try and help was for me
to
>look in my setupact.log and look for the line "Random
>password for user xxxxx..." etc. That is found in KB
>article: http://support.microsoft.com/default.aspx?
>scid=kb;en-us;318026
>
>I looked in setupact.log file (suggested in the
>previously mentioned KB article) and no such line about
>a "Random password...." etc is in there. I even copied
>the setupact.log file to a floppy and went to my wife's
>desktop computer and used windows search for the words
>(in notepad) and the words random, password, nor
>administrator appear. [As mentioned earlier, I had
>trouble with the install and several attempts at the
>install were made -- so in the KB article it mentions
>about random PW's being assigned when XP install doesn't
>complete.]
>
>I've also tried logging on in safe mode and the login
>screen comes up w/an administrator account and my name
>account. However, no password I try works to let me in
>as administrator.
>
>I don't want to lose my data, since I don't have anyway
>of saving my data to a mass sotrage device (w/out paying
>for it). Can anyone help me? Is there not a file or
>directory that stores PW's in XP Pro that can be deleted
>and then the upgrade disk be used to do a reinstall and
>in hopes that random Passwords would not be assigned
>again?
>
>Please respond as soon as possible and thank you in
>advance.
>
>Jim
>.
>
accounts without a password, just hit enter? Also
Safemode. Not sure about HomeXP, but is there not
a "Repair" option when you try to reinstall?
>-----Original Message-----
>I did an upgrade from an OEM XP Home Edition. I bought
>the XP Pro upgrade and did the install. After several
>install attempts, the upgrade finally completed and took
>me to the "Setup Pro" page, where I answered questions
>about did I want to set up an internet connection, want
>to register, etc. During this process, a prompt asked
me
>who will be using the computer. I put in my name and my
>wife's name. After a few minutes, up came the Windows
>login page with my name and the wife's name showing
>w/icons next to the names. In the Home edition we both
>had PW's set. When I clicked my name, I was prompted to
>enter a PW. I tried the one I was using w/Home XP.
>Unfortunately, I got an error saying that I could not be
>logged on to the domain it was unrecognized, etc. I
>tried the wife's and the same result.
>
>After calling MS and them trying several things with me,
>their only recourse is for me to do a system recovery
>from the CD that shipped w/the computer. When I start
>that process, the recovery wants to reformat and create
>C: and D: drives and therefore all my data is lost.
>
>The one option that MS used to try and help was for me
to
>look in my setupact.log and look for the line "Random
>password for user xxxxx..." etc. That is found in KB
>article: http://support.microsoft.com/default.aspx?
>scid=kb;en-us;318026
>
>I looked in setupact.log file (suggested in the
>previously mentioned KB article) and no such line about
>a "Random password...." etc is in there. I even copied
>the setupact.log file to a floppy and went to my wife's
>desktop computer and used windows search for the words
>(in notepad) and the words random, password, nor
>administrator appear. [As mentioned earlier, I had
>trouble with the install and several attempts at the
>install were made -- so in the KB article it mentions
>about random PW's being assigned when XP install doesn't
>complete.]
>
>I've also tried logging on in safe mode and the login
>screen comes up w/an administrator account and my name
>account. However, no password I try works to let me in
>as administrator.
>
>I don't want to lose my data, since I don't have anyway
>of saving my data to a mass sotrage device (w/out paying
>for it). Can anyone help me? Is there not a file or
>directory that stores PW's in XP Pro that can be deleted
>and then the upgrade disk be used to do a reinstall and
>in hopes that random Passwords would not be assigned
>again?
>
>Please respond as soon as possible and thank you in
>advance.
>
>Jim
>.
>