windows installer

[Drew]

I am trying to load the newest version of itunes and quicktime. I am getting
an error message that says I am either running in safe mode or that windows
installer is not running.

What the message doesn't tell me is how to fix the problems. It tells me to
delete programs and reinstall, but without the installer, it won't let me do
that either.

If you have advice, please reply to

[BigJim]

did you download all the new updates
"Drew" > wrote in message
...
>I am trying to load the newest version of itunes and quicktime. I am
>getting
> an error message that says I am either running in safe mode or that
> windows
> installer is not running.
>
> What the message doesn't tell me is how to fix the problems. It tells me
> to
> delete programs and reinstall, but without the installer, it won't let me
> do
> that either.
>
> If you have advice, please reply to

[Ramesh, MS-MVP]

Click Start, Run, and type SERVICES.MSC. In the right pane, right-click Windows Installer, and then click Start. Also, set the service "Startup Type" to Manual.

Windows Installer 3.1 v2 (3.1.4000.2435) is available:
http://support.microsoft.com/?kbid=893803

Download details: Windows Installer 3.1 Redistributable:
http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en

"The Windows Installer Service Could Not Be Accessed" error message when you install a program in Windows XP:
http://support.microsoft.com/?kbid=315353
http://support.microsoft.com/?kbid=314810
http://support.microsoft.com/?kbid=315346
http://support.microsoft.com/?kbid=324516


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Drew" > wrote in message ...
I am trying to load the newest version of itunes and quicktime. I am getting
an error message that says I am either running in safe mode or that windows
installer is not running.

What the message doesn't tell me is how to fix the problems. It tells me to
delete programs and reinstall, but without the installer, it won't let me do
that either.

If you have advice, please reply to