Unhandled exception during install

[Mike G]

When trying to install a contact management application (sybase 9.0 and
crystal reports) I get this error message:

"Unhandled Exception - Error Number: 0x80040705 Description: String Accessed
Out of Bound. Setup will now terminate".
I am using Installshield program. I have sucessfully installed on this
program on 8 other XP Sp2 PC's. I am running windows small business server
2003. I have also tried to do a single PC install on this machine but same
error.

I have tried shutting down virus protection, registry cleanup, changes
permissions, etc. with no success. Any ideas

[GSV Three Minds in a Can]

Bitstring >, from the
wonderful person Mike G > said
>When trying to install a contact management application (sybase 9.0 and
>crystal reports) I get this error message:
>
>"Unhandled Exception - Error Number: 0x80040705 Description: String Accessed
>Out of Bound. Setup will now terminate".
>I am using Installshield program. I have sucessfully installed on this
>program on 8 other XP Sp2 PC's. I am running windows small business server
>2003. I have also tried to do a single PC install on this machine but same
>error.
>
>I have tried shutting down virus protection, registry cleanup, changes
>permissions, etc. with no success. Any ideas

Try doing it from a different (admin) user account. if that works, try
cleaning up the /temp files of the account it wouldn't work from.

--
GSV Three Minds in a Can
7,053 Km walked. 1,267Km PROWs surveyed. 23.0% complete.

[Mike G]

I have tried installing from the local Admin account and from the Domain
Server Admin account. No Luck - Thanks for the idea though...

"GSV Three Minds in a Can" wrote:

> Bitstring >, from the
> wonderful person Mike G > said
> >When trying to install a contact management application (sybase 9.0 and
> >crystal reports) I get this error message:
> >
> >"Unhandled Exception - Error Number: 0x80040705 Description: String Accessed
> >Out of Bound. Setup will now terminate".
> >I am using Installshield program. I have sucessfully installed on this
> >program on 8 other XP Sp2 PC's. I am running windows small business server
> >2003. I have also tried to do a single PC install on this machine but same
> >error.
> >
> >I have tried shutting down virus protection, registry cleanup, changes
> >permissions, etc. with no success. Any ideas
>
> Try doing it from a different (admin) user account. if that works, try
> cleaning up the /temp files of the account it wouldn't work from.
>
> --
> GSV Three Minds in a Can
> 7,053 Km walked. 1,267Km PROWs surveyed. 23.0% complete.
>

[GSV Three Minds in a Can]

Bitstring >, from the
wonderful person Mike G > said
>I have tried installing from the local Admin account and from the Domain
>Server Admin account. No Luck - Thanks for the idea though...

Time to invoke Sybase support then (this is the point where you find out
if you are deploying the right product). 8>.

--
GSV Three Minds in a Can
7,053 Km walked. 1,267Km PROWs surveyed. 23.0% complete.