No preview available in Windows Picture and Fax viewer

[Barb]

Any one else had this problem?
I do a lot of photography and really need this feature to
work. When I download a photo from the internet the
fax/photo viewer gives me this error "No preview
available". It worked for a while and now has stopped.

I uloaded Apple Quick Time and that may have been part of
the problem. I removed it, but still am unable to get the
program working right again.

Any help would be greatly appreciated.

I am using Win XP home version with Explorer 6.0 sp2

Thanks,
Barb

[CWatters]

Perhaps it's because the file type of your photos is still associated with
Quick Time?


"Barb" > wrote in message
...
> Any one else had this problem?
> I do a lot of photography and really need this feature to
> work. When I download a photo from the internet the
> fax/photo viewer gives me this error "No preview
> available". It worked for a while and now has stopped.
>
> I uloaded Apple Quick Time and that may have been part of
> the problem. I removed it, but still am unable to get the
> program working right again.
>
> Any help would be greatly appreciated.
>
> I am using Win XP home version with Explorer 6.0 sp2
>
> Thanks,
> Barb