Screen "magnification" "zooms" up upon connection to projector

[Steve E.]

I recently upgraded to a Dell Latitude 520, XP, SP2...and when trying to use
my external monitor, found that when opening various Windows apps, the screen
would "zoom" up to 400% and could not get back down. Somehow, playing with
display options, overcame this. BUT, newest "quirk" is this problem recurred
when I tried to connect to an external projector. The "behavior" makes it
look like a key is stuck which makes it zoom. When I disconnect, and unplug,
the laptop display goes back to "normal", i.e., screen is at 100% .

Any suggestions?

[Mike]

On 11 Jan, 19:56, Steve E. > wrote:
> I recently upgraded to a Dell Latitude 520, XP, SP2...and when trying to use
> my external monitor, found that when opening various Windows apps, the screen
> would "zoom" up to 400% and could not get back down. Somehow, playing with
> display options, overcame this. When I disconnect, and unplug,
> thelaptopdisplay goes back to "normal", i.e., screen is at 100% .
>
Unfortunately I don't have any suggestions, but I'm seeing very similar
behaviour with my new D420 (similar machine!) upon switching to a
external projector via Alt-F8. Excel, Powerpoint and Firefox all zoom
in as far as possible. Selecting items from drop-downs in IE (v5) is
not possible, as they scroll to the top immediately. I note in
Powerpoint that there's a constant quiet "click click..." as though the
Page Up key is being constantly emulated(?). I've played around with
screen settings, ensuring I switch to a single monitor - I normally use
two on my docking station - before switching to external monitor, all
to no avail. I've passed this to our IT department, but so far I have
no resolution; as someone who regularly needs to make presentations
this is annoying, to say the least. One difference is that my machine
does *not* become normal on disconnecting - I need to restart (although
I haven't tried a simple Log Off).
Did you ever find a solution?
Best regards,
Mike Atkinson

[[email protected]]

I have a user with a Dell Latitude D620 that is having this same issue.
Does anyone else have a a solution?

Etz

On Jan 24, 7:22 am, "Mike" > wrote:
> On 11 Jan, 19:56, Steve E. > wrote:> I recently upgraded to a Dell Latitude 520, XP, SP2...and when trying to use
> > my external monitor, found that when opening various Windows apps, the screen
> > would "zoom" up to 400% and could not get back down. Somehow, playing with
> > display options, overcame this. When I disconnect, and unplug,
> > thelaptopdisplay goes back to "normal", i.e., screen is at 100% .Unfortunately I don't have any suggestions, but I'm seeing very similar
> behaviour with my new D420 (similar machine!) upon switching to a
> externalprojectorvia Alt-F8.Excel, Powerpoint and Firefox allzoom
> in as far as possible. Selecting items from drop-downs in IE (v5) is
> not possible, as they scroll to the top immediately. I note in
> Powerpoint that there's a constant quiet "click click..." as though the
> Page Up key is being constantly emulated(?). I've played around with
> screen settings, ensuring I switch to a single monitor - I normally use
> two on my docking station - before switching to external monitor, all
> to no avail. I've passed this to our IT department, but so far I have
> no resolution; as someone who regularly needs to make presentations
> this is annoying, to say the least. One difference is that my machine
> does *not* become normal on disconnecting - I need to restart (although
> I haven't tried a simple Log Off).
> Did you ever find a solution?
> Best regards,
> Mike Atkinson

[Mike]

On 26 Jan, 19:44, wrote:
> I have a user with a Dell Latitude D620 that is having this same issue.
> Does anyone else have a a solution?
>
> On Jan 24, 7:22 am, "Mike" > wrote:
>
> > upon switching to a
> > external projector via Alt-F8.Excel, Powerpoint and Firefox all zoom
> > in as far as possible.

I had a dig in the Dell US support forums, and found this thread:
http://www.dellcommunity.com/supportforums/board/message?
board.id=proj_2200MP&thread.id=2737

I can confirm that my problems are resolved if I kill Intellitype by
terminating the itype.exe process, and so have a workaround until
(if!) Dell/Microsoft fix this problem.