Help Me Please! WinXP Update (SP2)Q811493

[Donovan]

Well Im running a P4 2.4GHz w/a 60 GB hardrive and 512MB
of RAM. I have a 128mb ATI Radeon 9800Pro Graphics card,
DVD Rom, and a CDRW. Sorry but I don't know my BIOS. I
bought the PC from HP. Ok, I uninstalled that update and
now when I turn on my PC it shows the XP start up screen
with the green loading bar at the bottom and while it's
doing this I hear two beeps from my motherboard. Theyre
low sounding beeps in a sequence of 1-pause-1 and theyre
not long beeps. Then the screen turns all black and the
PC restarts. I've already made sure the memory is secure
in its slot and have made sure every wire is connected
correctly. If anybody has any sort of info PLEASE HELP.
Thanks. O yea and if you need more info about the PC to
help me out please post and I'll try to answer them as
best I can.

[Doc T.]

There is probably something wrong with the "POST "Power On Self Test" / CMOS
Settings (that's what twp beeps generally mean)

Try Starting in SAFE MODE:
Press F8 repeatedly when the PC is first starting. When the screen appears
with boot options, choose SAFE MODE. Press Enter (twice?) Click "Yes" when
it asks if you want to continue in SAFE MODE.
If it starts:
Click ~~Start-->Run-->type "msconfig"-->Press Enter.
Go to the "Startup" tab and uncheck everything and try to start your PC. If
it starts ok, try re-enabling one thing at a time, until you find what
causes the problem.

If you have the Update stored on your PC you can also try reinstalling it,
provided you can get to SAFE MODE.

Also try looking here: http://aumha.org/win5/kbstrtup.php


Hope some of that helps,
DocT.

"Donovan" > wrote in message
...
> Well Im running a P4 2.4GHz w/a 60 GB hardrive and 512MB
> of RAM. I have a 128mb ATI Radeon 9800Pro Graphics card,
> DVD Rom, and a CDRW. Sorry but I don't know my BIOS. I
> bought the PC from HP. Ok, I uninstalled that update and
> now when I turn on my PC it shows the XP start up screen
> with the green loading bar at the bottom and while it's
> doing this I hear two beeps from my motherboard. Theyre
> low sounding beeps in a sequence of 1-pause-1 and theyre
> not long beeps. Then the screen turns all black and the
> PC restarts. I've already made sure the memory is secure
> in its slot and have made sure every wire is connected
> correctly. If anybody has any sort of info PLEASE HELP.
> Thanks. O yea and if you need more info about the PC to
> help me out please post and I'll try to answer them as
> best I can.

[Donovan]

I really think this is my problem right here
--> http://support.microsoft.com/?kbid=310396

I tried the safe mode thing and it didnt boot up. Im
going to try the instructions on the website but I lost
my CD. Will it still work if I use one from a Dell
computer that I also have? If not am I just going to have
to buy a whole new retail OS?

Thank you a lot for the help!

>-----Original Message-----
>There is probably something wrong with the "POST "Power
On Self Test" / CMOS
>Settings (that's what twp beeps generally mean)
>
>Try Starting in SAFE MODE:
>Press F8 repeatedly when the PC is first starting. When
the screen appears
>with boot options, choose SAFE MODE. Press Enter
(twice?) Click "Yes" when
>it asks if you want to continue in SAFE MODE.
>If it starts:
>Click ~~Start-->Run-->type "msconfig"-->Press Enter.
>Go to the "Startup" tab and uncheck everything and try
to start your PC. If
>it starts ok, try re-enabling one thing at a time, until
you find what
>causes the problem.
>
>If you have the Update stored on your PC you can also
try reinstalling it,
>provided you can get to SAFE MODE.
>
>Also try looking here: http://aumha.org/win5/kbstrtup.php
>
>
>Hope some of that helps,
>DocT.
>
>"Donovan" > wrote in message
...
>> Well Im running a P4 2.4GHz w/a 60 GB hardrive and
512MB
>> of RAM. I have a 128mb ATI Radeon 9800Pro Graphics
card,
>> DVD Rom, and a CDRW. Sorry but I don't know my BIOS. I
>> bought the PC from HP. Ok, I uninstalled that update
and
>> now when I turn on my PC it shows the XP start up
screen
>> with the green loading bar at the bottom and while it's
>> doing this I hear two beeps from my motherboard. Theyre
>> low sounding beeps in a sequence of 1-pause-1 and
theyre
>> not long beeps. Then the screen turns all black and the
>> PC restarts. I've already made sure the memory is
secure
>> in its slot and have made sure every wire is connected
>> correctly. If anybody has any sort of info PLEASE HELP.
>> Thanks. O yea and if you need more info about the PC to
>> help me out please post and I'll try to answer them as
>> best I can.
>
>
>.
>

[Donovan]

Damnit! I get to this step

3)Type ren kernel32.dll kernel32.old, and then press
ENTER.

but it doesnt work so I skip on to the other steps and it
works and then type exit and it keeps on doing the same
problem.

Any suggestions?

>-----Original Message-----
>I really think this is my problem right here
>--> http://support.microsoft.com/?kbid=310396
>
>I tried the safe mode thing and it didnt boot up. Im
>going to try the instructions on the website but I lost
>my CD. Will it still work if I use one from a Dell
>computer that I also have? If not am I just going to
have
>to buy a whole new retail OS?
>
>Thank you a lot for the help!
>
>>-----Original Message-----
>>There is probably something wrong with the "POST "Power
>On Self Test" / CMOS
>>Settings (that's what twp beeps generally mean)
>>
>>Try Starting in SAFE MODE:
>>Press F8 repeatedly when the PC is first starting. When
>the screen appears
>>with boot options, choose SAFE MODE. Press Enter
>(twice?) Click "Yes" when
>>it asks if you want to continue in SAFE MODE.
>>If it starts:
>>Click ~~Start-->Run-->type "msconfig"-->Press Enter.
>>Go to the "Startup" tab and uncheck everything and try
>to start your PC. If
>>it starts ok, try re-enabling one thing at a time,
until
>you find what
>>causes the problem.
>>
>>If you have the Update stored on your PC you can also
>try reinstalling it,
>>provided you can get to SAFE MODE.
>>
>>Also try looking here:
http://aumha.org/win5/kbstrtup.php
>>
>>
>>Hope some of that helps,
>>DocT.
>>
>>"Donovan" > wrote in message
...
>>> Well Im running a P4 2.4GHz w/a 60 GB hardrive and
>512MB
>>> of RAM. I have a 128mb ATI Radeon 9800Pro Graphics
>card,
>>> DVD Rom, and a CDRW. Sorry but I don't know my BIOS. I
>>> bought the PC from HP. Ok, I uninstalled that update
>and
>>> now when I turn on my PC it shows the XP start up
>screen
>>> with the green loading bar at the bottom and while
it's
>>> doing this I hear two beeps from my motherboard.
Theyre
>>> low sounding beeps in a sequence of 1-pause-1 and
>theyre
>>> not long beeps. Then the screen turns all black and
the
>>> PC restarts. I've already made sure the memory is
>secure
>>> in its slot and have made sure every wire is connected
>>> correctly. If anybody has any sort of info PLEASE
HELP.
>>> Thanks. O yea and if you need more info about the PC
to
>>> help me out please post and I'll try to answer them as
>>> best I can.
>>
>>
>>.
>>
>.
>

[Donovan]

Ok my bios is Award Bios by Phoenix and I looked it up
and it says that it only beeps when theres a memory
problem or video problem.

http://www.phoenix.com/en/customer+services/bios/awardbios
/award+error+codes.htm#Post_Codes

The good news is that its not beeping anymore after I did
that kernel thing. Im gonna search some more to see if I
can fix it. If not Im just might reinstall XP. Thanks a
lot for everyones help. I appreciate it.

>-----Original Message-----
>Damnit! I get to this step
>
>3)Type ren kernel32.dll kernel32.old, and then press
>ENTER.
>
>but it doesnt work so I skip on to the other steps and
it
>works and then type exit and it keeps on doing the same
>problem.
>
>Any suggestions?
>
>>-----Original Message-----
>>I really think this is my problem right here
>>--> http://support.microsoft.com/?kbid=310396
>>
>>I tried the safe mode thing and it didnt boot up. Im
>>going to try the instructions on the website but I lost
>>my CD. Will it still work if I use one from a Dell
>>computer that I also have? If not am I just going to
>have
>>to buy a whole new retail OS?
>>
>>Thank you a lot for the help!
>>
>>>-----Original Message-----
>>>There is probably something wrong with
the "POST "Power
>>On Self Test" / CMOS
>>>Settings (that's what twp beeps generally mean)
>>>
>>>Try Starting in SAFE MODE:
>>>Press F8 repeatedly when the PC is first starting.
When
>>the screen appears
>>>with boot options, choose SAFE MODE. Press Enter
>>(twice?) Click "Yes" when
>>>it asks if you want to continue in SAFE MODE.
>>>If it starts:
>>>Click ~~Start-->Run-->type "msconfig"-->Press Enter.
>>>Go to the "Startup" tab and uncheck everything and try
>>to start your PC. If
>>>it starts ok, try re-enabling one thing at a time,
>until
>>you find what
>>>causes the problem.
>>>
>>>If you have the Update stored on your PC you can also
>>try reinstalling it,
>>>provided you can get to SAFE MODE.
>>>
>>>Also try looking here:
>http://aumha.org/win5/kbstrtup.php
>>>
>>>
>>>Hope some of that helps,
>>>DocT.
>>>
>>>"Donovan" > wrote in message
...
>>>> Well Im running a P4 2.4GHz w/a 60 GB hardrive and
>>512MB
>>>> of RAM. I have a 128mb ATI Radeon 9800Pro Graphics
>>card,
>>>> DVD Rom, and a CDRW. Sorry but I don't know my BIOS.
I
>>>> bought the PC from HP. Ok, I uninstalled that update
>>and
>>>> now when I turn on my PC it shows the XP start up
>>screen
>>>> with the green loading bar at the bottom and while
>it's
>>>> doing this I hear two beeps from my motherboard.
>Theyre
>>>> low sounding beeps in a sequence of 1-pause-1 and
>>theyre
>>>> not long beeps. Then the screen turns all black and
>the
>>>> PC restarts. I've already made sure the memory is
>>secure
>>>> in its slot and have made sure every wire is
connected
>>>> correctly. If anybody has any sort of info PLEASE
>HELP.
>>>> Thanks. O yea and if you need more info about the PC
>to
>>>> help me out please post and I'll try to answer them
as
>>>> best I can.
>>>
>>>
>>>.
>>>
>>.
>>
>.
>

[Lance Hill]

Believe or not, beep codes for HP products are available at their web site.
They're just hard as heck to find. I saved the website for the beep codes
for my HP Pavilion 7850:
http://h20015.www2.hp.com/en/document.jhtml?lc=en&docName=bph07107#P49_1818

Maybe this will help find the codes for your model HP. For my HP 7850, two
beeps are supposed to indicate memory parity error (but since my model
doesn't support parity this error isn't suppose to happen). Huh?, well I
don't understand that either.

Lance
*****

"Donovan" > wrote ...
> Well Im running a P4 2.4GHz w/a 60 GB hardrive and 512MB
> of RAM. I have a 128mb ATI Radeon 9800Pro Graphics card,
> DVD Rom, and a CDRW. Sorry but I don't know my BIOS. I
> bought the PC from HP. Ok, I uninstalled that update and
> now when I turn on my PC it shows the XP start up screen
> with the green loading bar at the bottom and while it's
> doing this I hear two beeps from my motherboard. Theyre
> low sounding beeps in a sequence of 1-pause-1 and theyre
> not long beeps. Then the screen turns all black and the
> PC restarts. I've already made sure the memory is secure
> in its slot and have made sure every wire is connected
> correctly. If anybody has any sort of info PLEASE HELP.
> Thanks. O yea and if you need more info about the PC to
> help me out please post and I'll try to answer them as
> best I can.

[Domen]

reinstall xp
"Donovan" > wrote in message
...
> Well Im running a P4 2.4GHz w/a 60 GB hardrive and 512MB
> of RAM. I have a 128mb ATI Radeon 9800Pro Graphics card,
> DVD Rom, and a CDRW. Sorry but I don't know my BIOS. I
> bought the PC from HP. Ok, I uninstalled that update and
> now when I turn on my PC it shows the XP start up screen
> with the green loading bar at the bottom and while it's
> doing this I hear two beeps from my motherboard. Theyre
> low sounding beeps in a sequence of 1-pause-1 and theyre
> not long beeps. Then the screen turns all black and the
> PC restarts. I've already made sure the memory is secure
> in its slot and have made sure every wire is connected
> correctly. If anybody has any sort of info PLEASE HELP.
> Thanks. O yea and if you need more info about the PC to
> help me out please post and I'll try to answer them as
> best I can.