MSN Messenger not recognized by Remote Assistance

[Serge]

Hi,

When I start the Remote Assistance I get the message "Windows Messenger is
not installed". MSN Messenger (the latest version) is installed and running
when I try the remote assistance. I ran a registry cleaner program to see if
it would resolve the issue but it did not.

Thanks in advance for your help.
--
Serge

[thecreator]

Hi Serge,

Downlad and install the latest Windows Messenger.

http://www.microsoft.com/downloads/details.aspx?FamilyID=a8d9eb73-5f8c-4b9a-940f-9157a3b3d774&displayLang=en

It is different from Windows Live Messenger. Also make sure that Windows
Messenger is checked in Add/Remove Windows Components.


--
thecreator


"Serge" > wrote in message
...
> Hi,
>
> When I start the Remote Assistance I get the message "Windows Messenger is
> not installed". MSN Messenger (the latest version) is installed and
> running
> when I try the remote assistance. I ran a registry cleaner program to see
> if
> it would resolve the issue but it did not.
>
> Thanks in advance for your help.
> --
> Serge