Missing software dilema!!!

[RCamara]

I can't get my video to play on my web site. I can hear the audio portion.
But no video. It works fine when I run it from my computer file location. The
error message states; "Quick Time is missing software required to perform
this operation. Unfortunately, it is not available on the Quicktime
server"... A lot of help they are! My friends say it is coming through
alright on their computers. Any Ideas on where to go on this one? Thanks,
RCamara
RCamara.com

[Cari \(MS-MVP\)]

You appear to be missing the QuickTime web browser plug in. Reinstall
QuickTime (www.quicktime.com) to see if this solves the problem.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"RCamara" > wrote in message
...
>I can't get my video to play on my web site. I can hear the audio portion.
> But no video. It works fine when I run it from my computer file location.
> The
> error message states; "Quick Time is missing software required to perform
> this operation. Unfortunately, it is not available on the Quicktime
> server"... A lot of help they are! My friends say it is coming through
> alright on their computers. Any Ideas on where to go on this one? Thanks,
> RCamara
> RCamara.com
>

[RCamara]

"Cari (MS-MVP)" wrote:

> You appear to be missing the QuickTime web browser plug in. Reinstall
> QuickTime (www.quicktime.com) to see if this solves the problem.
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
Thanks Cari.... Still not working. I changed my browser to "Firefox"
and tried it there... still showing the missing software message. It sounds
like I need to re-direct my query to "how to regain the lost software".
Problem is, where do I start??? Because my XP has been updated to SP2, I am a
little concerned about re-installing the software with the original CDs. Is
there an easier way to solve this problem without opening a bad can of worms?
RCamara

> "RCamara" > wrote in message
> ...
> >I can't get my video to play on my web site. I can hear the audio portion.
> > But no video. It works fine when I run it from my computer file location.
> > The
> > error message states; "Quick Time is missing software required to perform
> > this operation. Unfortunately, it is not available on the Quicktime
> > server"... A lot of help they are! My friends say it is coming through
> > alright on their computers. Any Ideas on where to go on this one? Thanks,
> > RCamara
> > RCamara.com
> >
>
>

[Cari \(MS-MVP\)]

Try uninstalling QuickTime, then rebooting and then re-downloading and
reinstalling QuickTime.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"RCamara" > wrote in message
...
>
> Thanks Cari.... Still not working. I changed my browser to "Firefox"
> and tried it there... still showing the missing software message. It
> sounds
> like I need to re-direct my query to "how to regain the lost software".
> Problem is, where do I start??? Because my XP has been updated to SP2, I
> am a
> little concerned about re-installing the software with the original CDs.
> Is
> there an easier way to solve this problem without opening a bad can of
> worms?
> RCamara
>