problems getting on the internet

[alan burton]

I was on Freeserve and have changed to B.T. Broadband. Each time I start
the computer and try to go on the internet I get the message unobtainable
etc. I then shut down the computer, pull out the mains plug and use a metal
plate to short out all the plug pins. Put the plug back, start up again and
all is well , I can get on the internet. I have done this many times even
on Freeserve, but now it seems to happen more often. Can someon please give
the reason why?

A.Burton

[Gordon]

"alan burton" > wrote in message
...
>I was on Freeserve and have changed to B.T. Broadband. Each time I start
>the computer and try to go on the internet I get the message unobtainable
>etc. I then shut down the computer, pull out the mains plug and use a metal
>plate to short out all the plug pins. Put the plug back, start up again
>and all is well , I can get on the internet. I have done this many times
>even on Freeserve, but now it seems to happen more often. Can someon
>please give the reason why?
>
>
> A.Burton
>


Sounds as though there is something MAJOR wrong with your machine. I have
never heard of anyone having to do that EVER, and that's in 15 years'
experience with internet connections....

[nass]

"alan burton" wrote:

> I was on Freeserve and have changed to B.T. Broadband. Each time I start
> the computer and try to go on the internet I get the message unobtainable
> etc. I then shut down the computer, pull out the mains plug and use a metal
> plate to short out all the plug pins. Put the plug back, start up again and
> all is well , I can get on the internet. I have done this many times even
> on Freeserve, but now it seems to happen more often. Can someon please give
> the reason why?
>
> A.Burton
>

Where you living in an Eclectic Field environment ?, what are you saying it
doesn't draw a good or a real picture.
What your operating system version and How old is it?.
what connection are you using DSL, ADSL, ISDN, does your computer get
overheated or exposed to the sun <G>?.
Please provide more Info about your computer and the surrounding environment
like do you live near a Mast or Electric Power Station, which it doesn't
make sense at all.
HTH.
Let us know.
nass

[alan burton]

"nass" > wrote in message
...
>
>
> "alan burton" wrote:
>
>> I was on Freeserve and have changed to B.T. Broadband. Each time I start
>> the computer and try to go on the internet I get the message unobtainable
>> etc. I then shut down the computer, pull out the mains plug and use a
>> metal
>> plate to short out all the plug pins. Put the plug back, start up again
>> and
>> all is well , I can get on the internet. I have done this many times
>> even
>> on Freeserve, but now it seems to happen more often. Can someon please
>> give
>> the reason why?
>>
>>
>> A.Burton
>>
>
> Where you living in an Eclectic Field environment ?, what are you saying
> it
> doesn't draw a good or a real picture.
> What your operating system version and How old is it?.
> what connection are you using DSL, ADSL, ISDN, does your computer get
> overheated or exposed to the sun <G>?.
> Please provide more Info about your computer and the surrounding
> environment
> like do you live near a Mast or Electric Power Station, which it doesn't
> make sense at all.
> HTH.
> Let us know.
> nass

[alan burton]

"nass" > wrote in message
...
>
>
> "alan burton" wrote:
>
>> I was on Freeserve and have changed to B.T. Broadband. Each time I start
>> the computer and try to go on the internet I get the message unobtainable
>> etc. I then shut down the computer, pull out the mains plug and use a
>> metal
>> plate to short out all the plug pins. Put the plug back, start up again
>> and
>> all is well , I can get on the internet. I have done this many times
>> even
>> on Freeserve, but now it seems to happen more often. Can someon please
>> give
>> the reason why?
>>
>>
>> A.Burton
>>
>
> Where you living in an Eclectic Field environment ?, what are you saying
> it
> doesn't draw a good or a real picture.
> What your operating system version and How old is it?.
> what connection are you using DSL, ADSL, ISDN, does your computer get
> overheated or exposed to the sun <G>?.
> Please provide more Info about your computer and the surrounding
> environment
> like do you live near a Mast or Electric Power Station, which it doesn't
> make sense at all.
> HTH.
> Let us know.
> nass
Hi. Thanks for your reply. I am not living near an elect field and my
Dell computer about 5 years old does not overheat for this occurs when the
machine has been switched off over night. My computer is networked with 3
other computers in the house, and there is a mass of wires for these
connections installed by an engineer. I do wonder wether some sort of
static is induced by these wires. I do not live near a mast or Power
Station, and am not sure of the connection I am using, but this is happening
every time now. I take out the mains plug short out the pins with a metal
plate and sure enough I get connected to the internet.
A.Burton.

[alan burton]

"Gordon" > wrote in message
...
> "alan burton" > wrote in message
> ...
>>I was on Freeserve and have changed to B.T. Broadband. Each time I start
>>the computer and try to go on the internet I get the message unobtainable
>>etc. I then shut down the computer, pull out the mains plug and use a
>>metal plate to short out all the plug pins. Put the plug back, start up
>>again and all is well , I can get on the internet. I have done this many
>>times even on Freeserve, but now it seems to happen more often. Can
>>someon please give the reason why?
>>
>>
>> A.Burton
>>
>
>
> Sounds as though there is something MAJOR wrong with your machine. I have
> never heard of anyone having to do that EVER, and that's in 15 years'
> experience with internet connections....
>
Many thanks for your reply. I sure have got a problem.

[nass]

"alan burton" wrote:

>
> "nass" > wrote in message
> ...
> >
> >
> > "alan burton" wrote:
> >
> >> I was on Freeserve and have changed to B.T. Broadband. Each time I start
> >> the computer and try to go on the internet I get the message unobtainable
> >> etc. I then shut down the computer, pull out the mains plug and use a
> >> metal
> >> plate to short out all the plug pins. Put the plug back, start up again
> >> and
> >> all is well , I can get on the internet. I have done this many times
> >> even
> >> on Freeserve, but now it seems to happen more often. Can someon please
> >> give
> >> the reason why?
> >>
> >>
> >> A.Burton
> >>
> >
> > Where you living in an Eclectic Field environment ?, what are you saying
> > it
> > doesn't draw a good or a real picture.
> > What your operating system version and How old is it?.
> > what connection are you using DSL, ADSL, ISDN, does your computer get
> > overheated or exposed to the sun <G>?.
> > Please provide more Info about your computer and the surrounding
> > environment
> > like do you live near a Mast or Electric Power Station, which it doesn't
> > make sense at all.
> > HTH.
> > Let us know.
> > nass
> Hi. Thanks for your reply. I am not living near an elect field and my
> Dell computer about 5 years old does not overheat for this occurs when the
> machine has been switched off over night. My computer is networked with 3
> other computers in the house, and there is a mass of wires for these
> connections installed by an engineer. I do wonder wether some sort of
> static is induced by these wires. I do not live near a mast or Power
> Station, and am not sure of the connection I am using, but this is happening
> every time now. I take out the mains plug short out the pins with a metal
> plate and sure enough I get connected to the internet.
> A.Burton.

Hi Alan,
Try to clean up the Caches, internet files and cookies on your computer by
doing the following:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them.
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org

Open a run command and type in:
netsh winsock reset click [OK]
Reboot your computer.
Also you can download this winsock fixer from here:
http://www.nasstec.co.uk/tools.html
Run it and you will be prompted to Reboot, it is the same as the command
above with the difference that it is refresh the Vbs for the Winsock.
I will check the wires the there are no Power cable runing side-by-side with
Telphone cable or Network cables that can create a magentic field can effect
your connection resulting in some errors or losing your connection, try to
isolate if any electric cables runnning in this structure or collection of
wires.
Check your Power supply is okay and not defective, also check the power cord
from the Computer and the mains.
Check for Error messages (X) that can shed some light on any message can
expose the culprit.
HTH.
Nass
-------
www.nasstec.co.uk

[Andrew Murray]

"Gordon" > wrote in message
...
> "alan burton" > wrote in message
> ...
>>I was on Freeserve and have changed to B.T. Broadband. Each time I start
>>the computer and try to go on the internet I get the message unobtainable
>>etc. I then shut down the computer, pull out the mains plug and use a
>>metal plate to short out all the plug pins. Put the plug back, start up
>>again and all is well , I can get on the internet. I have done this many
>>times even on Freeserve, but now it seems to happen more often. Can
>>someon please give the reason why?
>>
>>
>> A.Burton
>>
>
>
> Sounds as though there is something MAJOR wrong with your machine. I have
> never heard of anyone having to do that EVER, and that's in 15 years'
> experience with internet connections....
Could it be something as simple as a faulty cable - either the cat6/cat5
ethernet cable, the phone line cable, the modem/router or whatever, or even
the mains cord could be faulty.

[alan burton]

"nass" > wrote in message
...
>
>
> "alan burton" wrote:
>
>>
>> "nass" > wrote in message
>> ...
>> >
>> >
>> > "alan burton" wrote:
>> >
>> >> I was on Freeserve and have changed to B.T. Broadband. Each time I
>> >> start
>> >> the computer and try to go on the internet I get the message
>> >> unobtainable
>> >> etc. I then shut down the computer, pull out the mains plug and use a
>> >> metal
>> >> plate to short out all the plug pins. Put the plug back, start up
>> >> again
>> >> and
>> >> all is well , I can get on the internet. I have done this many times
>> >> even
>> >> on Freeserve, but now it seems to happen more often. Can someon
>> >> please
>> >> give
>> >> the reason why?
>> >>
>> >>
>> >> A.Burton
>> >>
>> >
>> > Where you living in an Eclectic Field environment ?, what are you
>> > saying
>> > it
>> > doesn't draw a good or a real picture.
>> > What your operating system version and How old is it?.
>> > what connection are you using DSL, ADSL, ISDN, does your computer get
>> > overheated or exposed to the sun <G>?.
>> > Please provide more Info about your computer and the surrounding
>> > environment
>> > like do you live near a Mast or Electric Power Station, which it
>> > doesn't
>> > make sense at all.
>> > HTH.
>> > Let us know.
>> > nass
>> Hi. Thanks for your reply. I am not living near an elect field and my
>> Dell computer about 5 years old does not overheat for this occurs when
>> the
>> machine has been switched off over night. My computer is networked with
>> 3
>> other computers in the house, and there is a mass of wires for these
>> connections installed by an engineer. I do wonder wether some sort of
>> static is induced by these wires. I do not live near a mast or Power
>> Station, and am not sure of the connection I am using, but this is
>> happening
>> every time now. I take out the mains plug short out the pins with a
>> metal
>> plate and sure enough I get connected to the internet.
>> A.Burton.
>
> Hi Alan,
> Try to clean up the Caches, internet files and cookies on your computer by
> doing the following:
> Click Start >> Control Panel >> Double click Network and Internet
> Connections >> Double click Internet Options.
> On the IE properties windows you will see these Taps:
> General | Security | Privacy | Content | Connections | Programs |
> Advanced
> Under General Tab clear your History, Internet Files and Cookies.
> Then click on Advanced tab and scroll down to under the Browsing Option:
> [&] Browsing
> [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
> Then click on Programs Tab and click Manage Add-Ons and Disable all non
> Verified Add-Ons (You should Renable them later one-by-one and see the
> culprit and update it or remove it.
>
> 2... You need to be sure your system is clean from malwares and Viruses by
> scanning for them.
> http://www.lavasoft.com/products/ad-aware_se_personal.php
> http://www.safer-networking.org
>
> Open a run command and type in:
> netsh winsock reset click [OK]
> Reboot your computer.
> Also you can download this winsock fixer from here:
> http://www.nasstec.co.uk/tools.html
> Run it and you will be prompted to Reboot, it is the same as the command
> above with the difference that it is refresh the Vbs for the Winsock.
> I will check the wires the there are no Power cable runing side-by-side
> with
> Telphone cable or Network cables that can create a magentic field can
> effect
> your connection resulting in some errors or losing your connection, try to
> isolate if any electric cables runnning in this structure or collection of
> wires.
> Check your Power supply is okay and not defective, also check the power
> cord
> from the Computer and the mains.
> Check for Error messages (X) that can shed some light on any message can
> expose the culprit.
> HTH.
> Nass
> -------
> www.nasstec.co.uk
Hi Thanks so much for your information. I first tried to isolate some of
the cables as you suggested especially the phone line from the mass of
cables under my PC I am networked and have a small space only under my PC so
the cables are very bunched up. I have only tested it for a day so am not
sure, but since the cables have been separated I have had no trouble
getting straight on to the internet. Thanks again.
A.Burton

[alan burton]

"Andrew Murray" > wrote in message
...
>
> "Gordon" > wrote in message
> ...
>> "alan burton" > wrote in message
>> ...
>>>I was on Freeserve and have changed to B.T. Broadband. Each time I start
>>>the computer and try to go on the internet I get the message unobtainable
>>>etc. I then shut down the computer, pull out the mains plug and use a
>>>metal plate to short out all the plug pins. Put the plug back, start up
>>>again and all is well , I can get on the internet. I have done this many
>>>times even on Freeserve, but now it seems to happen more often. Can
>>>someon please give the reason why?
>>>
>>>
>>> A.Burton
>>>
>>
>>
>> Sounds as though there is something MAJOR wrong with your machine. I have
>> never heard of anyone having to do that EVER, and that's in 15 years'
>> experience with internet connections....
> Could it be something as simple as a faulty cable - either the cat6/cat5
> ethernet cable, the phone line cable, the modem/router or whatever, or
> even the mains cord could be faulty.
Thanks for your reply I have tried moving the cables round as they were
very bunched under my PC It may have been some sort of induction from one
cable to another. Since moving them the fault seems to be corrected.

Thanks for your advice.
A.Burton
>
>
>