Eli
December 5th 03, 07:20 AM
>-----Original Message-----
>I recently purchased and installed WINDOWS XP Home
Edition
>upgrade and have encountered multiple problems. I
thought
>that doing away with WINDOWS ME would solve those
problems
>but I have more problems.
>(1) I am getting a recurring message the Easy CD Creator
>is causing Windows XP to become unstable. WHY?
>(2)My DVD Movie Player now needs a different decoder
>because of a compatibility problem. Why?
>(3) The HP scanner that I had would not interact with
>WINDOWS XP so I had to purchase another scanner.
>(4) I have received a message that my Lexmark Z53
printer
>could be a problem.
>WHY ia warning noted on the box so that I would have
known
>that there would be multiple problems associated with
this
>upgrade. Getting assistance from Microsoft is tantamount
>to pulling hens teeth and I am very dissatisfied with
this
>product that was supposed to be a much better product.
>.
>resolve this behavior, do one of the following, as
appropriate to your situation:
.. If you have Easy CD Creator 3.x or 4.x, remove
the program from the computer, and then contact Roxio to
upgrade to a version of Easy CD Creator that is supported
in Windows XP. For more information about how to remove
the program from your computer, contact Roxio or consult
the program documentation.
To contact Roxio, see the following Roxio Web site:
http://www.roxio.com
-or-
.. If you have Easy CD Creator 5.0x, install the
Windows XP update for Easy CD Creator that is available
from Roxio. For more information about how to download
and install the update, see the following Roxio Web site:
http://www.roxio.com/en/support/index.jhtml
MORE INFORMATION
For additional information about how to troubleshoot Easy
CD Creator issues in Windows XP, click the article
numbers below to view the articles in the Microsoft
Knowledge Base:
Q285910 Error Messages Occur When You Run Easy CD Creator
in Windows XP
>I recently purchased and installed WINDOWS XP Home
Edition
>upgrade and have encountered multiple problems. I
thought
>that doing away with WINDOWS ME would solve those
problems
>but I have more problems.
>(1) I am getting a recurring message the Easy CD Creator
>is causing Windows XP to become unstable. WHY?
>(2)My DVD Movie Player now needs a different decoder
>because of a compatibility problem. Why?
>(3) The HP scanner that I had would not interact with
>WINDOWS XP so I had to purchase another scanner.
>(4) I have received a message that my Lexmark Z53
printer
>could be a problem.
>WHY ia warning noted on the box so that I would have
known
>that there would be multiple problems associated with
this
>upgrade. Getting assistance from Microsoft is tantamount
>to pulling hens teeth and I am very dissatisfied with
this
>product that was supposed to be a much better product.
>.
>resolve this behavior, do one of the following, as
appropriate to your situation:
.. If you have Easy CD Creator 3.x or 4.x, remove
the program from the computer, and then contact Roxio to
upgrade to a version of Easy CD Creator that is supported
in Windows XP. For more information about how to remove
the program from your computer, contact Roxio or consult
the program documentation.
To contact Roxio, see the following Roxio Web site:
http://www.roxio.com
-or-
.. If you have Easy CD Creator 5.0x, install the
Windows XP update for Easy CD Creator that is available
from Roxio. For more information about how to download
and install the update, see the following Roxio Web site:
http://www.roxio.com/en/support/index.jhtml
MORE INFORMATION
For additional information about how to troubleshoot Easy
CD Creator issues in Windows XP, click the article
numbers below to view the articles in the Microsoft
Knowledge Base:
Q285910 Error Messages Occur When You Run Easy CD Creator
in Windows XP