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millr080
March 28th 07, 02:10 AM
i tried downloading java update when i clicked on it, it booted me off the
browser too. i got a message...0x7c901010 reference memory 0x0000001c can not
read. i tried it on a game site an when i went to a room the same thing
happened, got booted off both MSN and IE browsers. what do i do now?

nass
March 28th 07, 03:06 AM
"millr080" wrote:

> i tried downloading java update when i clicked on it, it booted me off the
> browser too. i got a message...0x7c901010 reference memory 0x0000001c can not
> read. i tried it on a game site an when i went to a room the same thing
> happened, got booted off both MSN and IE browsers. what do i do now?

1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.

2... And also for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

3... You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
Run disk Clean Up and Defrag in safe mode, then Open run command and type in:
sfc /scannow click [OK]
Note the space between sfc_/
HTH.
Let us know.
Regards,
nass
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www.nasstec.co.uk

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