System Resore dont work anymore please help

[weldnqueen]

I recently have found 4 trojans in my home pc and 1 of them was in my system
restore I have Deleted all the viruses and replaced my virus protection now i
cant restore my pc to any point before the 26th of this month and i cant
remember what "F" command to use to restore back to factory settings. if i
restore it back to factory settings will the viruses come back?? and does any
one know what F command to use?? i have a Dell Dimensions 9100 home pc with
windows media edition 2002 installed. any help is greatly appreciated
--
weldnqueen

[nass]

"weldnqueen" wrote:

> I recently have found 4 trojans in my home pc and 1 of them was in my system
> restore I have Deleted all the viruses and replaced my virus protection now i
> cant restore my pc to any point before the 26th of this month and i cant
> remember what "F" command to use to restore back to factory settings. if i
> restore it back to factory settings will the viruses come back?? and does any
> one know what F command to use?? i have a Dell Dimensions 9100 home pc with
> windows media edition 2002 installed. any help is greatly appreciated
> --
> weldnqueen
Usually F11 or F6 to restore to manufacturer settings, but does this
Partition is clean, if it is a infected or damaged it will be no help to you?.
Here is a link to explain for you how to troubleshoot System Restore:
http://bertk.mvps.org/html/srfail.html
HTH.
Let us know.
Regards,
nass
===
www.nasstec.co.uk

[Ken Blake, MVP]

weldnqueen wrote:

> I recently have found 4 trojans in my home pc and 1 of them was in my
> system restore I have Deleted all the viruses


How did you do that?


> and replaced my virus
> protection now i cant restore my pc to any point before the 26th of
> this month


Why do you want to? That sounds normal if you properly deleted the virus in
the Restore Point.


> and i cant remember what "F" command to use to restore
> back to factory settings.


Why do you want do that? If the viruses are gone, there's no need to do
anything more. If you restore back to factory settings, that deletes
*everything* from your drive--all of your data, etc.--probably not what you
want.


> if i restore it back to factory settings
> will the viruses come back?


It won't bring them back, but if you repeat the behavior that got you
infected in the same place, it's likely that you will sooner or later get
them back; but that's true whether or not you restore back to factory
settings.


> and does any one know what F command to use?? i have a Dell Dimensions
> 9100 home pc with windows media edition 2002 installed.


How to do that is a Dell function, not a Windows one. I don't know off-hand
how to do so, but Dell can help you. However, again, I warn you against
doing this.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup

[Bert Kinney]

Hi,

First of all virus infection within the System Volume Information folder
(where restore points are stored) are harmless unless the system is restored
using an infected restore point.

Other than the System Volume Information folder, is the rest of the system
virus free?

Do you *need* to do a restore, or is it just that System Restore does not
complete a restore? If the latter, disable System Restore, reboot and enable
it. This will wipe out all existing restore points. Now run a scan on the
System Volume Information folder to confirm it is virus free.

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org


weldnqueen wrote:
> I recently have found 4 trojans in my home pc and 1 of them was in my system
> restore I have Deleted all the viruses and replaced my virus protection now i
> cant restore my pc to any point before the 26th of this month and i cant
> remember what "F" command to use to restore back to factory settings. if i
> restore it back to factory settings will the viruses come back?? and does any
> one know what F command to use?? i have a Dell Dimensions 9100 home pc with
> windows media edition 2002 installed. any help is greatly appreciated