Not able to click on links within logged in website

[Robert Arutunian]

Sages-I have account with WebMD that I have to log into
to access. Recently when I log in and try to access area
within website such as CME(education area) I am not able
to click on individual items within this area. I have
discussed with WebMD's techsupport and they have had me
try using Netscape as browser instead of Internet
Explorer with same result so doesn't seem to be browser
problem. They are able to log in as me on their end and
navigate fine within the website. If I enter the
specific URL for the item I can go there entering it once
I have logged in. Any ideas why I am unable to click on
items as before?

Thank You,

Robert Arutunian

[Kelly]

Hi Robert,

Go to Start/Run and type in: regsvr32 urlmon.dll. Then go to:
IE/Tools/Internet Options/Programs/Reset Web Settings.

Hyperlinks not opening:

Go to Start/Run and type in: regsvr32 actxprxy.dll and then repeat the
process for regsvr32 shdocvw.dll.

Check your settings here:

Windows Explorer/Tools/Folder Options/File Types. Scroll down to
URL:HyperText Transfer Protocol/Advanced/Edit.

Under Application used to perform action it should read:
"C:\Program Files\Internet Explorer\iexplore.exe" -nohome


--
All the Best,
Kelly

MS-MVP Win98/XP
[AE-Windows® XP]

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_abc.htm
http://www.kellys-korner-xp.com/xp_tweaks.htm

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm



Robert Arutunian wrote:
> Sages-I have account with WebMD that I have to log into
> to access. Recently when I log in and try to access area
> within website such as CME(education area) I am not able
> to click on individual items within this area. I have
> discussed with WebMD's techsupport and they have had me
> try using Netscape as browser instead of Internet
> Explorer with same result so doesn't seem to be browser
> problem. They are able to log in as me on their end and
> navigate fine within the website. If I enter the
> specific URL for the item I can go there entering it once
> I have logged in. Any ideas why I am unable to click on
> items as before?
>
> Thank You,
>
> Robert Arutunian

[Robert]

Dear Kelly,

Thanks for the info and help. However did not seem to=20
solve the problem. Could it be on WebMD's side where=20
problem is?

Thank You,

Robert
>-----Original Message-----
>Hi Robert,
>
>Go to Start/Run and type in: regsvr32 urlmon.dll. Then=20
go to:
>IE/Tools/Internet Options/Programs/Reset Web Settings.
>
>Hyperlinks not opening:
>
>Go to Start/Run and type in: regsvr32 actxprxy.dll and=20
then repeat the
>process for regsvr32 shdocvw.dll.
>
>Check your settings here:
>
>Windows Explorer/Tools/Folder Options/File Types. Scroll=20
down to
>URL:HyperText Transfer Protocol/Advanced/Edit.
>
>Under Application used to perform action it should read:
>"C:\Program Files\Internet Explorer\iexplore.exe" -nohome
>
>
>--=20
>All the Best,
>Kelly
>
>MS-MVP Win98/XP
>[AE-Windows=AE XP]
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>http://www.kellys-korner-xp.com/xp_abc.htm
>http://www.kellys-korner-xp.com/xp_tweaks.htm
>
>Top 10 Frequently Asked Questions and Answers
>http://www.kellys-korner-xp.com/top10faqs.htm
>
>
>
>Robert Arutunian wrote:
>> Sages-I have account with WebMD that I have to log into
>> to access. Recently when I log in and try to access=20
area
>> within website such as CME(education area) I am not=20
able
>> to click on individual items within this area. I have
>> discussed with WebMD's techsupport and they have had me
>> try using Netscape as browser instead of Internet
>> Explorer with same result so doesn't seem to be browser
>> problem. They are able to log in as me on their end=20
and
>> navigate fine within the website. If I enter the
>> specific URL for the item I can go there entering it=20
once
>> I have logged in. Any ideas why I am unable to click=20
on
>> items as before?
>>
>> Thank You,
>>
>> Robert Arutunian
>
>.
>