USB Mas Storage Devide (not recognised)

[Faz]

Hi,

Not sure whether I am in the right forum. I have a query regarding my pocket
hard disk drive. I think it's a Seagate ST94019A (Model No: LU255U). When I
plug it into my laptop it does not recognise it (unknown device). However,
when I plug into my sister's laptop it works fine. My little USB stick works
fine however on my laptop. When I go into Device Manager it tells me that the
device does not have a driver but I don't know where to get the driver from.

Does anyone know what I need to do?

[Brian A.]

External Hard Drive Troubleshooter
http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=External_Hard_Drive_Troubleshooter&vgnextoid=5d824a3cdde5c010VgnVCM100000dd04090aRCRD

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



"Faz" > wrote in message ...
> Hi,
>
> Not sure whether I am in the right forum. I have a query regarding my pocket
> hard disk drive. I think it's a Seagate ST94019A (Model No: LU255U). When I
> plug it into my laptop it does not recognise it (unknown device). However,
> when I plug into my sister's laptop it works fine. My little USB stick works
> fine however on my laptop. When I go into Device Manager it tells me that the
> device does not have a driver but I don't know where to get the driver from.
>
> Does anyone know what I need to do?

[Rock]

"Faz" > wrote
> Hi,
>
> Not sure whether I am in the right forum. I have a query regarding my
> pocket
> hard disk drive. I think it's a Seagate ST94019A (Model No: LU255U). When
> I
> plug it into my laptop it does not recognise it (unknown device). However,
> when I plug into my sister's laptop it works fine. My little USB stick
> works
> fine however on my laptop. When I go into Device Manager it tells me that
> the
> device does not have a driver but I don't know where to get the driver
> from.
>
> Does anyone know what I need to do?

Troubleshooting for USB Drives
http://www.uwe-sieber.de/usbtrouble_e.html

General USB troubleshooting in Windows XP
http://support.microsoft.com/?kbid=310575

--
Rock [MS-MVP User/Shell]