Doug Knox MS-MVP
April 9th 03, 01:11 AM
Automated Edit:
Dial-Up Modem or PPPoE is Unavailable (Line 87)
http://www.kellys-korner-xp.com/xp_tweaks.htm
To use the Regedit: Save the REG File to your hard disk. Double click it
and answer yes to the import prompt. REG files can be viewed in Notepad by
right clicking on the file and selecting Edit.
Manual Edit:
Go to Start/Run/Regedit and navigate to this key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\RasMan\PPP\EAP
Delete the subkeys listed except 13 and 4.
Standard Checkpoints:
Go to Start/Administrative Tools/Services. Set these three to "Automatic":
Remote Access Connection Manager, Remote Access Auto Connection
Manager, Telephony.
--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.
"tosspot" > wrote in message
...
> grateful any ideas you may have.......
>
> on my desktop had xp home edition, worked fine.
> just installed windows xppro and installation fine also, but...
> my connection is by usb 576 kbps btopenworld broadband
> and with internet connection wizard i reach a problem when i get to "how
do
> you want to connect...."
> there are 3 options.....
> 1....connect using a dial up modem
> 2....connect using a broadband connection (user name and password)
> 3....connect using broadband which is always on
>
> i would use option 2, but after xppro installation options 1 and 2 are not
> available
> (grey on the screen, the only option is 3)
> then i go to connections internet properties,
>
> I go to "connections" and it has a box with "dial up and vpn settings"
which
> is blank. if I try to "add" a connection, it gives me an error report
> "cannot load the remote access connection manager service" "error 711 - a
> configuration error on this computer is preventing this connection"
"search
> help and support for this error number" so I did and error 711 is.... "the
> remote access service manager could not start, additional information can
be
> found in the event log" "connection could not be made because a service
was
> not started... plug and play.....remote access connection manager" so I
> checked and plug and play is started, but remote access con manager is
not.
> so I started remote acc-con-mng and I got... "could not start r-a-c-m on
> local computer....error 5...access is denied"
>
> so i tried support, and found the following websites which seem to address
> the exact problem.
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;329441
>
> and apparently have to download the Windows XP service pack 1 which is
> located here, and run it on the system (128 mb)
>
http://www.microsoft.com/downloads/details.aspx?FamilyID=83e4e879-fa3a-48bf-
> ade5-023443e29d78&DisplayLang=en
>
> but i cannot download this if i am not connected to the internet on my
> desktop,
> and have no cd burner on my laptop to transfer it.
>
> is there a simpler and different way to fix this ?
> i have another xppro program on my laptop (using this now) and it works
> fine,
> but the desktop program is stopping me connecting.
> i have tried changing user settings and other ideas, but run out now.
>
> most grateful if anyone could help.
>
>
>
>
>
Dial-Up Modem or PPPoE is Unavailable (Line 87)
http://www.kellys-korner-xp.com/xp_tweaks.htm
To use the Regedit: Save the REG File to your hard disk. Double click it
and answer yes to the import prompt. REG files can be viewed in Notepad by
right clicking on the file and selecting Edit.
Manual Edit:
Go to Start/Run/Regedit and navigate to this key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\RasMan\PPP\EAP
Delete the subkeys listed except 13 and 4.
Standard Checkpoints:
Go to Start/Administrative Tools/Services. Set these three to "Automatic":
Remote Access Connection Manager, Remote Access Auto Connection
Manager, Telephony.
--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.
"tosspot" > wrote in message
...
> grateful any ideas you may have.......
>
> on my desktop had xp home edition, worked fine.
> just installed windows xppro and installation fine also, but...
> my connection is by usb 576 kbps btopenworld broadband
> and with internet connection wizard i reach a problem when i get to "how
do
> you want to connect...."
> there are 3 options.....
> 1....connect using a dial up modem
> 2....connect using a broadband connection (user name and password)
> 3....connect using broadband which is always on
>
> i would use option 2, but after xppro installation options 1 and 2 are not
> available
> (grey on the screen, the only option is 3)
> then i go to connections internet properties,
>
> I go to "connections" and it has a box with "dial up and vpn settings"
which
> is blank. if I try to "add" a connection, it gives me an error report
> "cannot load the remote access connection manager service" "error 711 - a
> configuration error on this computer is preventing this connection"
"search
> help and support for this error number" so I did and error 711 is.... "the
> remote access service manager could not start, additional information can
be
> found in the event log" "connection could not be made because a service
was
> not started... plug and play.....remote access connection manager" so I
> checked and plug and play is started, but remote access con manager is
not.
> so I started remote acc-con-mng and I got... "could not start r-a-c-m on
> local computer....error 5...access is denied"
>
> so i tried support, and found the following websites which seem to address
> the exact problem.
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;329441
>
> and apparently have to download the Windows XP service pack 1 which is
> located here, and run it on the system (128 mb)
>
http://www.microsoft.com/downloads/details.aspx?FamilyID=83e4e879-fa3a-48bf-
> ade5-023443e29d78&DisplayLang=en
>
> but i cannot download this if i am not connected to the internet on my
> desktop,
> and have no cd burner on my laptop to transfer it.
>
> is there a simpler and different way to fix this ?
> i have another xppro program on my laptop (using this now) and it works
> fine,
> but the desktop program is stopping me connecting.
> i have tried changing user settings and other ideas, but run out now.
>
> most grateful if anyone could help.
>
>
>
>
>