HP Printer does not show in Device Manager

[Fred S *****]

Hi,

I'm helping a friend with his PC (XP Home) and we installed an older
printer, a DJ882C.

The HP site says there are no new drivers for this printer and that they
are on the Windows CD. So we installed the printer using the WinXP
drivers and the printer seems to be working fine. It prints well.

Looking in Device Manager we find a yellow question mark and it says
parallel device unknown. That is the printer, I'm sure.

How can we get Dev Mgr to recognize and identify the printer in there as
it should be?

Thanks, Fred

PS - I've got a request in at HP but no reply yet

[Beverly Howard [Ms-MVP/MobileDev]]

since the computer only sees and manages the port, the printers don't
need to be in device manager... they are visible and managable in
start/settings/printers after they are installed.

Beverly Howard [MS MVP-Mobile Devices]

[Fred S *****]

Thanks Beverly,

Ok, understand that the printer doesn't need to show but why the yellow
question mark saying parallel device unknown?

Fred


Beverly Howard [Ms-MVP/MobileDev] wrote:
> since the computer only sees and manages the port, the printers don't
> need to be in device manager... they are visible and managable in
> start/settings/printers after they are installed.
>
> Beverly Howard [MS MVP-Mobile Devices]

[BigJim]

my guess it that you need to set it up in the bios as ecc or epp or
bi-directional
"Fred S *****" > wrote in message
...
> Hi,
>
> I'm helping a friend with his PC (XP Home) and we installed an older
> printer, a DJ882C.
>
> The HP site says there are no new drivers for this printer and that they
> are on the Windows CD. So we installed the printer using the WinXP drivers
> and the printer seems to be working fine. It prints well.
>
> Looking in Device Manager we find a yellow question mark and it says
> parallel device unknown. That is the printer, I'm sure.
>
> How can we get Dev Mgr to recognize and identify the printer in there as
> it should be?
>
> Thanks, Fred
>
> PS - I've got a request in at HP but no reply yet