Windows XP Re-installation issue

[Alan Sidman]

I recently attempted to install Norton 2007. It failed and after numerous
tries to fix problems according to Norton's Knowledge base, I abandoned the
effort and deleted all Norton on the PC. However, because Norton's fix
required changes to the registry, Office XP will not load. I get the
message, "Microsoft Word (or Excel) has not been installed for the current
user. Please run setup to install the application." I then took my
installation CD and started it. I then get the following message when I try
to repair, re-install or remove Office. "Error 1321: Setup cannot modify the
file C:\Documents and Settings\All Users\Application
Data\Microsoft\Office\Data\Data.BAK. Verify that the file exists in your
system and that you have sufficient permissions to update it.

I then cancel the setup and I am stuck. There is nothing in the MS
Knowledge base to determine how to fix this.

Ok all you Experts out there H-E-L-P please. I am lost at this point.

Alan Sidman
--
--A

[Rey Santos]

Error message when you try to install a 2007 Office suite or program: "Error
1321. Setup cannot modify the file <file_name>"
http://support.microsoft.com/kb/925755

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"Alan Sidman" wrote:

> I recently attempted to install Norton 2007. It failed and after numerous
> tries to fix problems according to Norton's Knowledge base, I abandoned the
> effort and deleted all Norton on the PC. However, because Norton's fix
> required changes to the registry, Office XP will not load. I get the
> message, "Microsoft Word (or Excel) has not been installed for the current
> user. Please run setup to install the application." I then took my
> installation CD and started it. I then get the following message when I try
> to repair, re-install or remove Office. "Error 1321: Setup cannot modify the
> file C:\Documents and Settings\All Users\Application
> Data\Microsoft\Office\Data\Data.BAK. Verify that the file exists in your
> system and that you have sufficient permissions to update it.
>
> I then cancel the setup and I am stuck. There is nothing in the MS
> Knowledge base to determine how to fix this.
>
> Ok all you Experts out there H-E-L-P please. I am lost at this point.
>
> Alan Sidman
> --
> --A

[Alan Sidman]

Error message is "cannot modify the file. "
--
--A


"Rey Santos" wrote:

> Error message when you try to install a 2007 Office suite or program: "Error
> 1321. Setup cannot modify the file <file_name>"
> http://support.microsoft.com/kb/925755
>
> --
> By rating a post as an answer or helpful, you help others find the answer
> more quickly.
>
>
> "Alan Sidman" wrote:
>
> > I recently attempted to install Norton 2007. It failed and after numerous
> > tries to fix problems according to Norton's Knowledge base, I abandoned the
> > effort and deleted all Norton on the PC. However, because Norton's fix
> > required changes to the registry, Office XP will not load. I get the
> > message, "Microsoft Word (or Excel) has not been installed for the current
> > user. Please run setup to install the application." I then took my
> > installation CD and started it. I then get the following message when I try
> > to repair, re-install or remove Office. "Error 1321: Setup cannot modify the
> > file C:\Documents and Settings\All Users\Application
> > Data\Microsoft\Office\Data\Data.BAK. Verify that the file exists in your
> > system and that you have sufficient permissions to update it.
> >
> > I then cancel the setup and I am stuck. There is nothing in the MS
> > Knowledge base to determine how to fix this.
> >
> > Ok all you Experts out there H-E-L-P please. I am lost at this point.
> >
> > Alan Sidman
> > --
> > --A