PDA

View Full Version : unable to update xp

puzzledandconfused
July 4th 07, 09:46 PM
Hi,
My automatic updates for XP no longer work and when visiting the M\Soft
website to update IE7 crashes

Any ideas

Here's my application log

Type Date Time Source Category Event User Computer
Error 04/07/2007 21:19:08 Application Error None 1000 N/A USER-FAE1FEE91D
Information 04/07/2007 21:18:04 KService None 0 N/A USER-FAE1FEE91D
Information 04/07/2007 21:18:02 SecurityCenter None 1800 N/A USER-FAE1FEE91D
Information 04/07/2007 21:18:01 AvgEms None 1 N/A USER-FAE1FEE91D
Information 04/07/2007 21:18:00 Avg7UpdSvc None 1 N/A USER-FAE1FEE91D
Information 04/07/2007 21:17:56 ATI Smart None 105 N/A USER-FAE1FEE91D
Information 04/07/2007 21:17:56 Adobe Active File Monitor 4.0 Devices
2570 N/A USER-FAE1FEE91D
Information 03/07/2007 20:41:31 KService None 0 N/A USER-FAE1FEE91D
Information 03/07/2007 20:41:26 SecurityCenter None 1800 N/A USER-FAE1FEE91D
Information 03/07/2007 20:41:25 AvgEms None 1 N/A USER-FAE1FEE91D
Information 03/07/2007 20:41:23 Avg7UpdSvc None 1 N/A USER-FAE1FEE91D
Information 03/07/2007 20:41:21 ATI Smart None 105 N/A USER-FAE1FEE91D
Information 03/07/2007 20:41:21 Adobe Active File Monitor 4.0 Devices
2570 N/A USER-FAE1FEE91D
Error 03/07/2007 01:53:01 Application Error (100) 1000 N/A USER-FAE1FEE91D
Error 03/07/2007 01:50:52 Application Error None 1000 N/A USER-FAE1FEE91D
Information 03/07/2007 01:47:27 MPSampleSubmission None 5001 N/A USER-FAE1FEE91D
Error 03/07/2007 01:47:26 MPSampleSubmission None 5000 N/A USER-FAE1FEE91D
Error 03/07/2007 00:18:40 Application Error None 1000 N/A USER-FAE1FEE91D
Error 03/07/2007 00:15:16 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:58:04 Application Error None 1000 N/A USER-FAE1FEE91D
Information 02/07/2007 23:39:45 MPSampleSubmission None 5001 N/A USER-FAE1FEE91D
Error 02/07/2007 23:39:45 MPSampleSubmission None 5000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:34:54 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:34:42 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:34:35 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:34:12 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:28:34 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:28:04 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:26:12 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:25:38 Application Error None 1000 N/A USER-FAE1FEE91D
Error 02/07/2007 23:24:52 Application Error None 1000 N/A USER-FAE1FEE91D
--
Many thanks (in advance) for all your replies

Simon
Rock
July 5th 07, 01:05 AM
"puzzledandconfused" wrote
> Hi,
> My automatic updates for XP no longer work and when visiting the M\Soft
> website to update IE7 crashes

<snip>

I suggest you post to the experts in the windows update newsgroup and
provide more details on the history of the problem, the computer, it's
configuration, and how you are connecting to the internet.

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windowsupdate&cat=en_us_d99bb655-a5d5-4c07-bdb0-90caf9f30c42&lang=en&cr=us

And for future reference there is a specific newsgroup for IE7 issues.

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.internetexplorer. general&cat=en_us_28cca3eb-7037-4d4f-bde1-d8efee1f1420&lang=en&cr=us

Good luck.

--
Rock [MS-MVP User/Shell]
puzzledandconfused
July 5th 07, 11:52 AM
many thanks Rock

but......

when I attempt to try the same thing on firefox (I know it won't actually
update) the same problem occurs (I know I should of mentioned this
beforehand)
so I presume that it's an XP issue not a IE one
--
Many thanks

Simon


"Rock" wrote:

> "puzzledandconfused" wrote
> > Hi,
> > My automatic updates for XP no longer work and when visiting the M\Soft
> > website to update IE7 crashes
>
> <snip>
>
> I suggest you post to the experts in the windows update newsgroup and
> provide more details on the history of the problem, the computer, it's
> configuration, and how you are connecting to the internet.
>
> http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windowsupdate&cat=en_us_d99bb655-a5d5-4c07-bdb0-90caf9f30c42&lang=en&cr=us
>
> And for future reference there is a specific newsgroup for IE7 issues.
>
> http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.internetexplorer. general&cat=en_us_28cca3eb-7037-4d4f-bde1-d8efee1f1420&lang=en&cr=us
>
> Good luck.
>
> --
> Rock [MS-MVP User/Shell]
>
>
Rock
July 23rd 07, 12:39 AM
Windows update newsgroup is the best group for this issue. Don't know if
you've resolved it yet.

--
Rock [MS-MVP User/Shell]

"puzzledandconfused" > wrote
> many thanks Rock
>
> but......
>
> when I attempt to try the same thing on firefox (I know it won't actually
> update) the same problem occurs (I know I should of mentioned this
> beforehand)
> so I presume that it's an XP issue not a IE one
> --
> Many thanks
>
> Simon
>
>
> "Rock" wrote:
>
>> "puzzledandconfused" wrote
>> > Hi,
>> > My automatic updates for XP no longer work and when visiting the M\Soft
>> > website to update IE7 crashes
>>
>> <snip>
>>
>> I suggest you post to the experts in the windows update newsgroup and
>> provide more details on the history of the problem, the computer, it's
>> configuration, and how you are connecting to the internet.
>>
>> http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windowsupdate&cat=en_us_d99bb655-a5d5-4c07-bdb0-90caf9f30c42&lang=en&cr=us
>>
>> And for future reference there is a specific newsgroup for IE7 issues.
>>
>> http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.internetexplorer. general&cat=en_us_28cca3eb-7037-4d4f-bde1-d8efee1f1420&lang=en&cr=us
Google