MS Outlook 2002 SP3 not shutting down

[Tony De Shiro]

I close the application after reading emails. When I attempt to shut the
computer down I get the "End Program" box which identifies "Outlook.EXE" as
not shutting down. I have to hit the "End Task" button to close Outlook,
then the computer will shut down. There have been occasions when the "End
Task" button hasn't worked and I have to manually shut the computer down by
pressing and holding the power button. I'm running XP Home Edition SP2.

Suggestions?
Thanks/Tony

[David Webb]

See this article for some clues:

OUTLOOK.EXE continues running after you exit Outlook
http://www.slipstick.com/problems/close.htm

If still no joy, ask the experts in the microsoft.public.outlook.general
newsgroup.

"Tony De Shiro" > wrote in message
...
> I close the application after reading emails. When I attempt to shut the
> computer down I get the "End Program" box which identifies "Outlook.EXE" as
> not shutting down. I have to hit the "End Task" button to close Outlook,
> then the computer will shut down. There have been occasions when the "End
> Task" button hasn't worked and I have to manually shut the computer down by
> pressing and holding the power button. I'm running XP Home Edition SP2.
>
> Suggestions?
> Thanks/Tony
>

[Tony De Shiro]

David,

Thanks for the direction, it was very informative. I couldn't find the
solution in the reference you provided, however I discovered the fix while
reviewing Oulook tools options. I appears that you can't simultaneously run
Windows Instant Messaging and AIM (an AOL product). Because we use AIM
almost exclusively, I went into Outloodk Tools/Options/Other, and turned off
Windows IM. The problem hasn't reoccurred.

Regards/
Tony D.


"David Webb" wrote:

> See this article for some clues:
>
> OUTLOOK.EXE continues running after you exit Outlook
> http://www.slipstick.com/problems/close.htm
>
> If still no joy, ask the experts in the microsoft.public.outlook.general
> newsgroup.
>
> "Tony De Shiro" > wrote in message
> ...
> > I close the application after reading emails. When I attempt to shut the
> > computer down I get the "End Program" box which identifies "Outlook.EXE" as
> > not shutting down. I have to hit the "End Task" button to close Outlook,
> > then the computer will shut down. There have been occasions when the "End
> > Task" button hasn't worked and I have to manually shut the computer down by
> > pressing and holding the power button. I'm running XP Home Edition SP2.
> >
> > Suggestions?
> > Thanks/Tony
> >
>
>
>

[David Webb]

Glad to hear that you got the problem sorted out.

Thanks for the feedback!

"Tony De Shiro" > wrote in message
...
> David,
>
> Thanks for the direction, it was very informative. I couldn't find the
> solution in the reference you provided, however I discovered the fix while
> reviewing Oulook tools options. I appears that you can't simultaneously run
> Windows Instant Messaging and AIM (an AOL product). Because we use AIM
> almost exclusively, I went into Outloodk Tools/Options/Other, and turned off
> Windows IM. The problem hasn't reoccurred.
>
> Regards/
> Tony D.
>
>
> "David Webb" wrote:
>
> > See this article for some clues:
> >
> > OUTLOOK.EXE continues running after you exit Outlook
> > http://www.slipstick.com/problems/close.htm
> >
> > If still no joy, ask the experts in the microsoft.public.outlook.general
> > newsgroup.
> >
> > "Tony De Shiro" > wrote in message
> > ...
> > > I close the application after reading emails. When I attempt to shut the
> > > computer down I get the "End Program" box which identifies "Outlook.EXE"
as
> > > not shutting down. I have to hit the "End Task" button to close Outlook,
> > > then the computer will shut down. There have been occasions when the "End
> > > Task" button hasn't worked and I have to manually shut the computer down
by
> > > pressing and holding the power button. I'm running XP Home Edition SP2.
> > >
> > > Suggestions?
> > > Thanks/Tony
> > >
> >
> >
> >