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Clean Install crashes at 34 Minutes Remaining
I am replacing a dead hard drive. When installing Windows XP Pro it crashes
EVERY time at 34 minutes remaining... I tried the suggestions listed in the support section of this MS site and nothing. I have tried everything that I could find on the internet as well. Windows XP Pro (not bootleg) Intel Pentium 4 Processor; 1.80GHz MV85010A.86A.0038.P15.0207241616 512MB System RAM Western Digital EIDE Hard Drive 80GB, 7200RPM I am sort of a Novice at computers and the lingo, so please excuse my layman's approach to this! Data Lifeguard Tools Software included/loaded |
Clean Install crashes at 34 Minutes Remaining
I also forgot to mention that the hard drive is exactly the same as size and
brand as the previous hard drive. A friend had installed my Windows XP Pro originally, so this is the first time I am installing the OS from scratch and I do not know if my friend had problems installing to my previous hard drive (we are no longer speaking, so I can't really ask him). "Windows XP Pro Install Crash at 34 Min" wrote: I am replacing a dead hard drive. When installing Windows XP Pro it crashes EVERY time at 34 minutes remaining... I tried the suggestions listed in the support section of this MS site and nothing. I have tried everything that I could find on the internet as well. Windows XP Pro (not bootleg) Intel Pentium 4 Processor; 1.80GHz MV85010A.86A.0038.P15.0207241616 512MB System RAM Western Digital EIDE Hard Drive 80GB, 7200RPM Data Lifeguard Tools Software included/loaded I am sort of a Novice at computers and the lingo, so please excuse my layman's approach to this! |
Clean Install crashes at 34 Minutes Remaining
Have you disconnected all peripherals including any USB hubs or card
readers. Otherwise check to be sure you haven't dislodged anything within the case especially the power for any fans mainly the processor. Neil "Windows XP Pro Install Crash at 34 Min" Windows XP Pro Install Crash at 34 wrote in message ... I am replacing a dead hard drive. When installing Windows XP Pro it crashes EVERY time at 34 minutes remaining... I tried the suggestions listed in the support section of this MS site and nothing. I have tried everything that I could find on the internet as well. Windows XP Pro (not bootleg) Intel Pentium 4 Processor; 1.80GHz MV85010A.86A.0038.P15.0207241616 512MB System RAM Western Digital EIDE Hard Drive 80GB, 7200RPM I am sort of a Novice at computers and the lingo, so please excuse my layman's approach to this! Data Lifeguard Tools Software included/loaded |
Clean Install crashes at 34 Minutes Remaining
Neil,
I did try disconnecting all periphials and even tried putting them back one at a time and restarting. Same deal. One newsgroup suggested checking all connections, which I also did. This is going to sound stupid, but I cannot find my sound card. My friend put my computer togethor for me, so I have no idea as to what specifically is inside this thing. Would it be a traditional card? The only "cards" inside are from the manufacturer of my modem and another that seems to have the monitor and keyboard plugged in (which I need to do the install, right?). My memory is obvious and I tried pulling those one by one and the computer doesn't even boot when one unit is removed. I tried using the hotfix that MS offeres in their help article http://support.microsoft.com/default...b;en-us;815319 I am either doing that wrong or it isn't the issue. I am not sure what slipstreaming is and the instructions in the article make no sense to me. Do you have a more general explanation of slipstreaming a hotfix that someone with limited knowledge base but the ability to learn can understand? Thanks, Traci "neil" wrote: Have you disconnected all peripherals including any USB hubs or card readers. Otherwise check to be sure you haven't dislodged anything within the case especially the power for any fans mainly the processor. Neil "Windows XP Pro Install Crash at 34 Min" Windows XP Pro Install Crash at 34 wrote in message ... I am replacing a dead hard drive. When installing Windows XP Pro it crashes EVERY time at 34 minutes remaining... I tried the suggestions listed in the support section of this MS site and nothing. I have tried everything that I could find on the internet as well. Windows XP Pro (not bootleg) Intel Pentium 4 Processor; 1.80GHz MV85010A.86A.0038.P15.0207241616 512MB System RAM Western Digital EIDE Hard Drive 80GB, 7200RPM I am sort of a Novice at computers and the lingo, so please excuse my layman's approach to this! Data Lifeguard Tools Software included/loaded |
Clean Install crashes at 34 Minutes Remaining
This is going to sound stupid, but I cannot find my sound card. My friend
put my computer togethor for me, so I have no idea as to what specifically is inside this thing. Would it be a traditional card? The only "cards" inside are from the manufacturer of my modem and another that seems to have the monitor and keyboard plugged in (which I need to do the install, right?). My memory is obvious and I tried pulling those one by one and the computer doesn't even boot when one unit is removed. The sound may be built into the motherboard (AKA mainboard) look on the rear of your PC for small jack sockets often coloured. If you have them the sound will be built in. I tried using the hotfix that MS offeres in their help article http://support.microsoft.com/default...b;en-us;815319 I am either doing that wrong or it isn't the issue. I am not sure what slipstreaming is and the instructions in the article make no sense to me. Do you have a more general explanation of slipstreaming a hotfix that someone with limited knowledge base but the ability to learn can understand? Slipstreaming is when you combine your original XP CD with SP1 or SP2 (would be SP2 now) to make a new disk you can use as a bootable disk to install XP. When you have completed the installation XP would already be up to SP2 level. You can download a program called "autostreamer" which will help do the slipstream for you, you will need your original XP CD and a copy of the full download of SP2 or a SP2 CD. Have a look he http://www.neowin.net/forum/index.php?showtopic=223562 I'm not sure this will fix your problem but you won't know until you try it. best of luck, keep us posted Neil |
Clean Install crashes at 34 Minutes Remaining
By "replacing a dead hard drive" do you mean you're reinstalling on an
existing drive or did you install a new hard drive? If the drive is brand new, you shouldn't be having this problem and should take it back. If the "new" drive is actually a used drive....... I'd say the timing it deciding to die now, is rotten :) If you still want to troubleshoot the problem, first. Start by removing all removable hardware, you just want the following items in it: Motherboard Hard Drive Memory Video Card PS/2 Keyboard CD/DVD drive Enter the BIOS and disable all built hardware, such as Sound, LAN/ethernet, onboard video, etc. If you're using a pci or pci-e video make sure your bios is set to boot with a pci video device. Or from agp if you're using an agp video card. Then make sure the IDE is plugged in correctly and has no obvious damage, has no creases trained into, frays, exposed wires or any other damage that say "replace me!!" The ide cable should have 3 plugs on it (if it doesn't. it's too old and should be replaced), 2 of whiched will be close to each other and connect to the drives. The 3rd connector may be a different color and must be the end plugged into the motherboard's IDE0 connector Make sure the cable is firmly seated into the hdd & the motherboard. Make sure the hdd's power supply is firmly seated into the back of the drive. Check the pins on the back of the drive, beside the ide connector on the drive, make sure it's set as Master, and that it's plugged into the end plug on the ide cable. Boot into BIOS and make sure the hard drive is being recognized and that it is being recognized as the correct make/model, by BIOS, and that's being recognized as the Primary Master device. I've never gone through this procedure with XP, so I can only advise you how to use a windows 98 startup disk. If you can get one from someone, then do so. Boot from the diskette and use fdisk to delete all partitions on the drive. Then use fdisk to recreate partions and when it asks if you want to enable large disk support, choose yes. I, personally, prefere to use 2 or more partions ( or multiple hdd's), the primary for the os and the others from my software/use. Then format the drive, with the windows 98 diskette Enter BIOS and set the CD/DVD drive as the 1st boot device and try to re-install XP If you can't get a windows 98 startup disk or just prefere to to, you can let the XP CD recreate it for you. Or someone elase can lead you throught the commands used to have diskpart delete/make partitions. "Windows XP Pro Install Crash at 34 Min" Windows XP Pro Install Crash at 34 wrote in message ... I am replacing a dead hard drive. When installing Windows XP Pro it crashes EVERY time at 34 minutes remaining... I tried the suggestions listed in the support section of this MS site and nothing. I have tried everything that I could find on the internet as well. Windows XP Pro (not bootleg) Intel Pentium 4 Processor; 1.80GHz MV85010A.86A.0038.P15.0207241616 512MB System RAM Western Digital EIDE Hard Drive 80GB, 7200RPM I am sort of a Novice at computers and the lingo, so please excuse my layman's approach to this! Data Lifeguard Tools Software included/loaded |
Clean Install crashes at 34 Minutes Remaining
I am installing a brand new, right out of the package, hard drive. I have
found this problem to be quite common with the Windows XP Pro installation on the search of the web I have done, but nobody seems to be posting anything as far as whether or not they resolved the issue and how. I unplugged everything except the parts you indicated below and the same thing occurs. The BIOS screens are very basic compared to other BIOS screens that I have seen in the past. I have disabled everything it has to offer. Plugs and connections are all good. I will keep trying everything. Traci "S. Taylor" wrote: By "replacing a dead hard drive" do you mean you're reinstalling on an existing drive or did you install a new hard drive? If the drive is brand new, you shouldn't be having this problem and should take it back. If the "new" drive is actually a used drive....... I'd say the timing it deciding to die now, is rotten :) If you still want to troubleshoot the problem, first. Start by removing all removable hardware, you just want the following items in it: Motherboard Hard Drive Memory Video Card PS/2 Keyboard CD/DVD drive Enter the BIOS and disable all built hardware, such as Sound, LAN/ethernet, onboard video, etc. If you're using a pci or pci-e video make sure your bios is set to boot with a pci video device. Or from agp if you're using an agp video card. Then make sure the IDE is plugged in correctly and has no obvious damage, has no creases trained into, frays, exposed wires or any other damage that say "replace me!!" The ide cable should have 3 plugs on it (if it doesn't. it's too old and should be replaced), 2 of whiched will be close to each other and connect to the drives. The 3rd connector may be a different color and must be the end plugged into the motherboard's IDE0 connector Make sure the cable is firmly seated into the hdd & the motherboard. Make sure the hdd's power supply is firmly seated into the back of the drive. Check the pins on the back of the drive, beside the ide connector on the drive, make sure it's set as Master, and that it's plugged into the end plug on the ide cable. Boot into BIOS and make sure the hard drive is being recognized and that it is being recognized as the correct make/model, by BIOS, and that's being recognized as the Primary Master device. I've never gone through this procedure with XP, so I can only advise you how to use a windows 98 startup disk. If you can get one from someone, then do so. Boot from the diskette and use fdisk to delete all partitions on the drive. Then use fdisk to recreate partions and when it asks if you want to enable large disk support, choose yes. I, personally, prefere to use 2 or more partions ( or multiple hdd's), the primary for the os and the others from my software/use. Then format the drive, with the windows 98 diskette Enter BIOS and set the CD/DVD drive as the 1st boot device and try to re-install XP If you can't get a windows 98 startup disk or just prefere to to, you can let the XP CD recreate it for you. Or someone elase can lead you throught the commands used to have diskpart delete/make partitions. "Windows XP Pro Install Crash at 34 Min" Windows XP Pro Install Crash at 34 wrote in message ... I am replacing a dead hard drive. When installing Windows XP Pro it crashes EVERY time at 34 minutes remaining... I tried the suggestions listed in the support section of this MS site and nothing. I have tried everything that I could find on the internet as well. Windows XP Pro (not bootleg) Intel Pentium 4 Processor; 1.80GHz MV85010A.86A.0038.P15.0207241616 512MB System RAM Western Digital EIDE Hard Drive 80GB, 7200RPM I am sort of a Novice at computers and the lingo, so please excuse my layman's approach to this! Data Lifeguard Tools Software included/loaded |
Clean Install crashes at 34 Minutes Remaining
Whelp .... There's a definate possibility that your motherboard just aint
compatible enough with Xp if it's that old. It's also possible that the motherboard is just dying. If your hdd is brand spanking new, the odds are against it being bad. So the next thing to suspect would be video card and motherboard. The odds of a bad video card causing the same lockup at the same exact point in the installation process are probably infinately larger then the chances of me winning the lottery. Before you give up on the motherboard, check the manufacturer's website for any info on xp compatability issues and any bios updates that may address ide issues "Windows XP Pro Install Crash at 34 Min" soft.com wrote in message ... I am installing a brand new, right out of the package, hard drive. I have found this problem to be quite common with the Windows XP Pro installation on the search of the web I have done, but nobody seems to be posting anything as far as whether or not they resolved the issue and how. I unplugged everything except the parts you indicated below and the same thing occurs. The BIOS screens are very basic compared to other BIOS screens that I have seen in the past. I have disabled everything it has to offer. Plugs and connections are all good. I will keep trying everything. Traci "S. Taylor" wrote: By "replacing a dead hard drive" do you mean you're reinstalling on an existing drive or did you install a new hard drive? If the drive is brand new, you shouldn't be having this problem and should take it back. If the "new" drive is actually a used drive....... I'd say the timing it deciding to die now, is rotten :) If you still want to troubleshoot the problem, first. Start by removing all removable hardware, you just want the following items in it: Motherboard Hard Drive Memory Video Card PS/2 Keyboard CD/DVD drive Enter the BIOS and disable all built hardware, such as Sound, LAN/ethernet, onboard video, etc. If you're using a pci or pci-e video make sure your bios is set to boot with a pci video device. Or from agp if you're using an agp video card. Then make sure the IDE is plugged in correctly and has no obvious damage, has no creases trained into, frays, exposed wires or any other damage that say "replace me!!" The ide cable should have 3 plugs on it (if it doesn't. it's too old and should be replaced), 2 of whiched will be close to each other and connect to the drives. The 3rd connector may be a different color and must be the end plugged into the motherboard's IDE0 connector Make sure the cable is firmly seated into the hdd & the motherboard. Make sure the hdd's power supply is firmly seated into the back of the drive. Check the pins on the back of the drive, beside the ide connector on the drive, make sure it's set as Master, and that it's plugged into the end plug on the ide cable. Boot into BIOS and make sure the hard drive is being recognized and that it is being recognized as the correct make/model, by BIOS, and that's being recognized as the Primary Master device. I've never gone through this procedure with XP, so I can only advise you how to use a windows 98 startup disk. If you can get one from someone, then do so. Boot from the diskette and use fdisk to delete all partitions on the drive. Then use fdisk to recreate partions and when it asks if you want to enable large disk support, choose yes. I, personally, prefere to use 2 or more partions ( or multiple hdd's), the primary for the os and the others from my software/use. Then format the drive, with the windows 98 diskette Enter BIOS and set the CD/DVD drive as the 1st boot device and try to re-install XP If you can't get a windows 98 startup disk or just prefere to to, you can let the XP CD recreate it for you. Or someone elase can lead you throught the commands used to have diskpart delete/make partitions. "Windows XP Pro Install Crash at 34 Min" Windows XP Pro Install Crash at 34 wrote in message ... I am replacing a dead hard drive. When installing Windows XP Pro it crashes EVERY time at 34 minutes remaining... I tried the suggestions listed in the support section of this MS site and nothing. I have tried everything that I could find on the internet as well. Windows XP Pro (not bootleg) Intel Pentium 4 Processor; 1.80GHz MV85010A.86A.0038.P15.0207241616 512MB System RAM Western Digital EIDE Hard Drive 80GB, 7200RPM I am sort of a Novice at computers and the lingo, so please excuse my layman's approach to this! Data Lifeguard Tools Software included/loaded |
Clean Install crashes at 34 Minutes Remaining
"Windows XP Pro Install Crash at 34 Min" Windows XP Pro Install Crash at 34 wrote in message ... I am replacing a dead hard drive. When installing Windows XP Pro it crashes EVERY time at 34 minutes remaining... I tried the suggestions listed in the support section of this MS site and nothing. I have tried everything that I could find on the internet as well. Windows XP Pro (not bootleg) Intel Pentium 4 Processor; 1.80GHz MV85010A.86A.0038.P15.0207241616 512MB System RAM Western Digital EIDE Hard Drive 80GB, 7200RPM I am sort of a Novice at computers and the lingo, so please excuse my layman's approach to this! Data Lifeguard Tools Software included/loaded "S. Taylor" wrote: By "replacing a dead hard drive" do you mean you're reinstalling on an existing drive or did you install a new hard drive? If the drive is brand new, you shouldn't be having this problem and should take it back. If the "new" drive is actually a used drive....... I'd say the timing it deciding to die now, is rotten :) If you still want to troubleshoot the problem, first. Start by removing all removable hardware, you just want the following items in it: Motherboard Hard Drive Memory Video Card PS/2 Keyboard CD/DVD drive Enter the BIOS and disable all built hardware, such as Sound, LAN/ethernet, onboard video, etc. If you're using a pci or pci-e video make sure your bios is set to boot with a pci video device. Or from agp if you're using an agp video card. Then make sure the IDE is plugged in correctly and has no obvious damage, has no creases trained into, frays, exposed wires or any other damage that say "replace me!!" The ide cable should have 3 plugs on it (if it doesn't. it's too old and should be replaced), 2 of whiched will be close to each other and connect to the drives. The 3rd connector may be a different color and must be the end plugged into the motherboard's IDE0 connector Make sure the cable is firmly seated into the hdd & the motherboard. Make sure the hdd's power supply is firmly seated into the back of the drive. Check the pins on the back of the drive, beside the ide connector on the drive, make sure it's set as Master, and that it's plugged into the end plug on the ide cable. Boot into BIOS and make sure the hard drive is being recognized and that it is being recognized as the correct make/model, by BIOS, and that's being recognized as the Primary Master device. I've never gone through this procedure with XP, so I can only advise you how to use a windows 98 startup disk. If you can get one from someone, then do so. Boot from the diskette and use fdisk to delete all partitions on the drive. Then use fdisk to recreate partions and when it asks if you want to enable large disk support, choose yes. I, personally, prefere to use 2 or more partions ( or multiple hdd's), the primary for the os and the others from my software/use. Then format the drive, with the windows 98 diskette Enter BIOS and set the CD/DVD drive as the 1st boot device and try to re-install XP If you can't get a windows 98 startup disk or just prefere to to, you can let the XP CD recreate it for you. Or someone elase can lead you throught the commands used to have diskpart delete/make partitions. "Windows XP Pro Install Crash at 34 Min" soft.com wrote in message ... I am installing a brand new, right out of the package, hard drive. I have found this problem to be quite common with the Windows XP Pro installation on the search of the web I have done, but nobody seems to be posting anything as far as whether or not they resolved the issue and how. I unplugged everything except the parts you indicated below and the same thing occurs. The BIOS screens are very basic compared to other BIOS screens that I have seen in the past. I have disabled everything it has to offer. Plugs and connections are all good. I will keep trying everything. Traci Traci: As you learned from your net search, this problem re the balking of the installation of the XP operating system at the 34 minute point is, unfortunately, quite common. It's all the more unfortunate because in many, if not most, instances it's well-nigh impossible to determine precisely why the installation process freezes at that point, even when there are no hardware/software problems which should be affecting the installation process in this negative way. Sometimes we've found it necessary to repeat the installation process three or four times before it "catches". I assume you've tried this but the problem still persists. You should, as S. Taylor indicates, make certain that your hardware components are correctly connected & configured. We'll assume that all those components are non-defective. You indicate your HD is a Western Digital. And you do not indicate any other components such as another HD nor any optical drives are connected in your computer. Assuming the WD drive is the *only* device on its IDE cable, you have "jumpered" (actually no jumpers) it as Single, right? I just want to stress that *all* your components are properly connected. You also stated that (Western Digital) "Data Lifeguard Tools Software included/loaded". What do you mean by this? Did you first partition/format your drive with that utility before you undertook the XP installation process? There is *no* reason to use any third-party partitioning/formatting utility other than the one integrated in the XP OS. Even if that utility comes from the manufacturer of the HD. So if you're still having problems, repeat the installation, but this time delete the existing partition and let XP perform the partitioning/formatting. Then continue with the installation. There's no reason to access your motherboard's BIOS to determine if your HD is being recognized. If it wasn't, you would have found that out at the very beginning of the XP installation routine. But there's no harm in accessing your BIOS to verify this. BTW, you mention that you've "disabled everything it (BIOS) has to offer". What do you mean by that? Generally speaking the default BIOS entries do not need "disabling" except for very specific purposes. You're sure your BIOS entries are correct, yes? Forget about using a Windows9x/Me boot disk to partition/format your drive. That's not your problem. Try what I've suggested and if it's "no go", we'll try to suggest other approaches. Anna |
Clean Install crashes at 34 Minutes Remaining
Wow! Everyone has such great advice!!! I really appreciate all of the
replies just since my posting today : ) Great teamwork! Anna - I basically played around with my BIOS settings as much as I could to no avail. After doing this, I reset to the same settings I had before getting myself into this mess! The Western Digital hard drive is the only hard drive I have (it is exactly the same size and brand as the one that just crashed). "Lifeguard Data Tools", I later read on the user comments on the Circuit City website is not compatable with Windows XP Pro. So, I reformatted the hard drive using the XP Pro CD and created a partition (I don't really understand partitions, so I only did one). Same end result. Jumper is off. I even tried another setting suggested in the hard drive installation guide, but ulitmately removed the jumper. I'd say I have repeated the installation process 50 times : ) At one point, it went a tiny bit longer(during installation, the screen flashes little facts about the OS - One time, I was able to see a screen that I had not seen before before it crashed, but that was fleeting and only happened the one time!). I keep hoping that the 51st time is a charm, but I am also a hopeless optimistic! I will recheck my components. Traci "Anna" wrote: "Windows XP Pro Install Crash at 34 Min" Windows XP Pro Install Crash at 34 wrote in message ... I am replacing a dead hard drive. When installing Windows XP Pro it crashes EVERY time at 34 minutes remaining... I tried the suggestions listed in the support section of this MS site and nothing. I have tried everything that I could find on the internet as well. Windows XP Pro (not bootleg) Intel Pentium 4 Processor; 1.80GHz MV85010A.86A.0038.P15.0207241616 512MB System RAM Western Digital EIDE Hard Drive 80GB, 7200RPM I am sort of a Novice at computers and the lingo, so please excuse my layman's approach to this! Data Lifeguard Tools Software included/loaded "S. Taylor" wrote: By "replacing a dead hard drive" do you mean you're reinstalling on an existing drive or did you install a new hard drive? If the drive is brand new, you shouldn't be having this problem and should take it back. If the "new" drive is actually a used drive....... I'd say the timing it deciding to die now, is rotten :) If you still want to troubleshoot the problem, first. Start by removing all removable hardware, you just want the following items in it: Motherboard Hard Drive Memory Video Card PS/2 Keyboard CD/DVD drive Enter the BIOS and disable all built hardware, such as Sound, LAN/ethernet, onboard video, etc. If you're using a pci or pci-e video make sure your bios is set to boot with a pci video device. Or from agp if you're using an agp video card. Then make sure the IDE is plugged in correctly and has no obvious damage, has no creases trained into, frays, exposed wires or any other damage that say "replace me!!" The ide cable should have 3 plugs on it (if it doesn't. it's too old and should be replaced), 2 of whiched will be close to each other and connect to the drives. The 3rd connector may be a different color and must be the end plugged into the motherboard's IDE0 connector Make sure the cable is firmly seated into the hdd & the motherboard. Make sure the hdd's power supply is firmly seated into the back of the drive. Check the pins on the back of the drive, beside the ide connector on the drive, make sure it's set as Master, and that it's plugged into the end plug on the ide cable. Boot into BIOS and make sure the hard drive is being recognized and that it is being recognized as the correct make/model, by BIOS, and that's being recognized as the Primary Master device. I've never gone through this procedure with XP, so I can only advise you how to use a windows 98 startup disk. If you can get one from someone, then do so. Boot from the diskette and use fdisk to delete all partitions on the drive. Then use fdisk to recreate partions and when it asks if you want to enable large disk support, choose yes. I, personally, prefere to use 2 or more partions ( or multiple hdd's), the primary for the os and the others from my software/use. Then format the drive, with the windows 98 diskette Enter BIOS and set the CD/DVD drive as the 1st boot device and try to re-install XP If you can't get a windows 98 startup disk or just prefere to to, you can let the XP CD recreate it for you. Or someone elase can lead you throught the commands used to have diskpart delete/make partitions. "Windows XP Pro Install Crash at 34 Min" soft.com wrote in message ... I am installing a brand new, right out of the package, hard drive. I have found this problem to be quite common with the Windows XP Pro installation on the search of the web I have done, but nobody seems to be posting anything as far as whether or not they resolved the issue and how. I unplugged everything except the parts you indicated below and the same thing occurs. The BIOS screens are very basic compared to other BIOS screens that I have seen in the past. I have disabled everything it has to offer. Plugs and connections are all good. I will keep trying everything. Traci Traci: As you learned from your net search, this problem re the balking of the installation of the XP operating system at the 34 minute point is, unfortunately, quite common. It's all the more unfortunate because in many, if not most, instances it's well-nigh impossible to determine precisely why the installation process freezes at that point, even when there are no hardware/software problems which should be affecting the installation process in this negative way. Sometimes we've found it necessary to repeat the installation process three or four times before it "catches". I assume you've tried this but the problem still persists. You should, as S. Taylor indicates, make certain that your hardware components are correctly connected & configured. We'll assume that all those components are non-defective. You indicate your HD is a Western Digital. And you do not indicate any other components such as another HD nor any optical drives are connected in your computer. Assuming the WD drive is the *only* device on its IDE cable, you have "jumpered" (actually no jumpers) it as Single, right? I just want to stress that *all* your components are properly connected. You also stated that (Western Digital) "Data Lifeguard Tools Software included/loaded". What do you mean by this? Did you first partition/format your drive with that utility before you undertook the XP installation process? There is *no* reason to use any third-party partitioning/formatting utility other than the one integrated in the XP OS. Even if that utility comes from the manufacturer of the HD. So if you're still having problems, repeat the installation, but this time delete the existing partition and let XP perform the partitioning/formatting. Then continue with the installation. There's no reason to access your motherboard's BIOS to determine if your HD is being recognized. If it wasn't, you would have found that out at the very beginning of the XP installation routine. But there's no harm in accessing your BIOS to verify this. BTW, you mention that you've "disabled everything it (BIOS) has to offer". What do you mean by that? Generally speaking the default BIOS entries do not need "disabling" except for very specific purposes. You're sure your BIOS entries are correct, yes? Forget about using a Windows9x/Me boot disk to partition/format your drive. That's not your problem. Try what I've suggested and if it's "no go", we'll try to suggest other approaches. Anna |
Clean Install crashes at 34 Minutes Remaining
S. - The motherboard is the same that I used with the previous hard drive
that had this Windows XP Pro OS installed. I really hope that it isn't the motherboard! It's only about a year old. I looked up BIOS updates, but if the BIOS supported this OS in the previous drive, there should be no conflict with OS. "S. Taylor" wrote: Whelp .... There's a definate possibility that your motherboard just aint compatible enough with Xp if it's that old. It's also possible that the motherboard is just dying. If your hdd is brand spanking new, the odds are against it being bad. So the next thing to suspect would be video card and motherboard. The odds of a bad video card causing the same lockup at the same exact point in the installation process are probably infinately larger then the chances of me winning the lottery. Before you give up on the motherboard, check the manufacturer's website for any info on xp compatability issues and any bios updates that may address ide issues "Windows XP Pro Install Crash at 34 Min" soft.com wrote in message ... I am installing a brand new, right out of the package, hard drive. I have found this problem to be quite common with the Windows XP Pro installation on the search of the web I have done, but nobody seems to be posting anything as far as whether or not they resolved the issue and how. I unplugged everything except the parts you indicated below and the same thing occurs. The BIOS screens are very basic compared to other BIOS screens that I have seen in the past. I have disabled everything it has to offer. Plugs and connections are all good. I will keep trying everything. Traci "S. Taylor" wrote: By "replacing a dead hard drive" do you mean you're reinstalling on an existing drive or did you install a new hard drive? If the drive is brand new, you shouldn't be having this problem and should take it back. If the "new" drive is actually a used drive....... I'd say the timing it deciding to die now, is rotten :) If you still want to troubleshoot the problem, first. Start by removing all removable hardware, you just want the following items in it: Motherboard Hard Drive Memory Video Card PS/2 Keyboard CD/DVD drive Enter the BIOS and disable all built hardware, such as Sound, LAN/ethernet, onboard video, etc. If you're using a pci or pci-e video make sure your bios is set to boot with a pci video device. Or from agp if you're using an agp video card. Then make sure the IDE is plugged in correctly and has no obvious damage, has no creases trained into, frays, exposed wires or any other damage that say "replace me!!" The ide cable should have 3 plugs on it (if it doesn't. it's too old and should be replaced), 2 of whiched will be close to each other and connect to the drives. The 3rd connector may be a different color and must be the end plugged into the motherboard's IDE0 connector Make sure the cable is firmly seated into the hdd & the motherboard. Make sure the hdd's power supply is firmly seated into the back of the drive. Check the pins on the back of the drive, beside the ide connector on the drive, make sure it's set as Master, and that it's plugged into the end plug on the ide cable. Boot into BIOS and make sure the hard drive is being recognized and that it is being recognized as the correct make/model, by BIOS, and that's being recognized as the Primary Master device. I've never gone through this procedure with XP, so I can only advise you how to use a windows 98 startup disk. If you can get one from someone, then do so. Boot from the diskette and use fdisk to delete all partitions on the drive. Then use fdisk to recreate partions and when it asks if you want to enable large disk support, choose yes. I, personally, prefere to use 2 or more partions ( or multiple hdd's), the primary for the os and the others from my software/use. Then format the drive, with the windows 98 diskette Enter BIOS and set the CD/DVD drive as the 1st boot device and try to re-install XP If you can't get a windows 98 startup disk or just prefere to to, you can let the XP CD recreate it for you. Or someone elase can lead you throught the commands used to have diskpart delete/make partitions. "Windows XP Pro Install Crash at 34 Min" Windows XP Pro Install Crash at 34 wrote in message ... I am replacing a dead hard drive. When installing Windows XP Pro it crashes EVERY time at 34 minutes remaining... I tried the suggestions listed in the support section of this MS site and nothing. I have tried everything that I could find on the internet as well. Windows XP Pro (not bootleg) Intel Pentium 4 Processor; 1.80GHz MV85010A.86A.0038.P15.0207241616 512MB System RAM Western Digital EIDE Hard Drive 80GB, 7200RPM I am sort of a Novice at computers and the lingo, so please excuse my layman's approach to this! Data Lifeguard Tools Software included/loaded |
Clean Install crashes at 34 Minutes Remaining
Neil,
I am an idiot or something... I couldn't get the Autostreamer to work. Of course, I forgot to take home the instructions... Since I can't get online from home yet, I couldn't go back to the website. I will try again today when I get home. Traci "neil" wrote: This is going to sound stupid, but I cannot find my sound card. My friend put my computer togethor for me, so I have no idea as to what specifically is inside this thing. Would it be a traditional card? The only "cards" inside are from the manufacturer of my modem and another that seems to have the monitor and keyboard plugged in (which I need to do the install, right?). My memory is obvious and I tried pulling those one by one and the computer doesn't even boot when one unit is removed. The sound may be built into the motherboard (AKA mainboard) look on the rear of your PC for small jack sockets often coloured. If you have them the sound will be built in. I tried using the hotfix that MS offeres in their help article http://support.microsoft.com/default...b;en-us;815319 I am either doing that wrong or it isn't the issue. I am not sure what slipstreaming is and the instructions in the article make no sense to me. Do you have a more general explanation of slipstreaming a hotfix that someone with limited knowledge base but the ability to learn can understand? Slipstreaming is when you combine your original XP CD with SP1 or SP2 (would be SP2 now) to make a new disk you can use as a bootable disk to install XP. When you have completed the installation XP would already be up to SP2 level. You can download a program called "autostreamer" which will help do the slipstream for you, you will need your original XP CD and a copy of the full download of SP2 or a SP2 CD. Have a look he http://www.neowin.net/forum/index.php?showtopic=223562 I'm not sure this will fix your problem but you won't know until you try it. best of luck, keep us posted Neil |
Clean Install crashes at 34 Minutes Remaining
Anna,
I tried all of the connections again, but nothing new happened. I did, however, figure out how to clear the administrator's password in my BIOS that I set and realized I did not want set! I guess I have to be glad that I learned something new even though I still have my original problem! Traci "Windows XP Pro Install Crash at 34 Min" wrote: Wow! Everyone has such great advice!!! I really appreciate all of the replies just since my posting today : ) Great teamwork! Anna - I basically played around with my BIOS settings as much as I could to no avail. After doing this, I reset to the same settings I had before getting myself into this mess! The Western Digital hard drive is the only hard drive I have (it is exactly the same size and brand as the one that just crashed). "Lifeguard Data Tools", I later read on the user comments on the Circuit City website is not compatable with Windows XP Pro. So, I reformatted the hard drive using the XP Pro CD and created a partition (I don't really understand partitions, so I only did one). Same end result. Jumper is off. I even tried another setting suggested in the hard drive installation guide, but ulitmately removed the jumper. I'd say I have repeated the installation process 50 times : ) At one point, it went a tiny bit longer(during installation, the screen flashes little facts about the OS - One time, I was able to see a screen that I had not seen before before it crashed, but that was fleeting and only happened the one time!). I keep hoping that the 51st time is a charm, but I am also a hopeless optimistic! I will recheck my components. Traci "Anna" wrote: "Windows XP Pro Install Crash at 34 Min" Windows XP Pro Install Crash at 34 wrote in message ... I am replacing a dead hard drive. When installing Windows XP Pro it crashes EVERY time at 34 minutes remaining... I tried the suggestions listed in the support section of this MS site and nothing. I have tried everything that I could find on the internet as well. Windows XP Pro (not bootleg) Intel Pentium 4 Processor; 1.80GHz MV85010A.86A.0038.P15.0207241616 512MB System RAM Western Digital EIDE Hard Drive 80GB, 7200RPM I am sort of a Novice at computers and the lingo, so please excuse my layman's approach to this! Data Lifeguard Tools Software included/loaded "S. Taylor" wrote: By "replacing a dead hard drive" do you mean you're reinstalling on an existing drive or did you install a new hard drive? If the drive is brand new, you shouldn't be having this problem and should take it back. If the "new" drive is actually a used drive....... I'd say the timing it deciding to die now, is rotten :) If you still want to troubleshoot the problem, first. Start by removing all removable hardware, you just want the following items in it: Motherboard Hard Drive Memory Video Card PS/2 Keyboard CD/DVD drive Enter the BIOS and disable all built hardware, such as Sound, LAN/ethernet, onboard video, etc. If you're using a pci or pci-e video make sure your bios is set to boot with a pci video device. Or from agp if you're using an agp video card. Then make sure the IDE is plugged in correctly and has no obvious damage, has no creases trained into, frays, exposed wires or any other damage that say "replace me!!" The ide cable should have 3 plugs on it (if it doesn't. it's too old and should be replaced), 2 of whiched will be close to each other and connect to the drives. The 3rd connector may be a different color and must be the end plugged into the motherboard's IDE0 connector Make sure the cable is firmly seated into the hdd & the motherboard. Make sure the hdd's power supply is firmly seated into the back of the drive. Check the pins on the back of the drive, beside the ide connector on the drive, make sure it's set as Master, and that it's plugged into the end plug on the ide cable. Boot into BIOS and make sure the hard drive is being recognized and that it is being recognized as the correct make/model, by BIOS, and that's being recognized as the Primary Master device. I've never gone through this procedure with XP, so I can only advise you how to use a windows 98 startup disk. If you can get one from someone, then do so. Boot from the diskette and use fdisk to delete all partitions on the drive. Then use fdisk to recreate partions and when it asks if you want to enable large disk support, choose yes. I, personally, prefere to use 2 or more partions ( or multiple hdd's), the primary for the os and the others from my software/use. Then format the drive, with the windows 98 diskette Enter BIOS and set the CD/DVD drive as the 1st boot device and try to re-install XP If you can't get a windows 98 startup disk or just prefere to to, you can let the XP CD recreate it for you. Or someone elase can lead you throught the commands used to have diskpart delete/make partitions. "Windows XP Pro Install Crash at 34 Min" soft.com wrote in message ... I am installing a brand new, right out of the package, hard drive. I have found this problem to be quite common with the Windows XP Pro installation on the search of the web I have done, but nobody seems to be posting anything as far as whether or not they resolved the issue and how. I unplugged everything except the parts you indicated below and the same thing occurs. The BIOS screens are very basic compared to other BIOS screens that I have seen in the past. I have disabled everything it has to offer. Plugs and connections are all good. I will keep trying everything. Traci Traci: As you learned from your net search, this problem re the balking of the installation of the XP operating system at the 34 minute point is, unfortunately, quite common. It's all the more unfortunate because in many, if not most, instances it's well-nigh impossible to determine precisely why the installation process freezes at that point, even when there are no hardware/software problems which should be affecting the installation process in this negative way. Sometimes we've found it necessary to repeat the installation process three or four times before it "catches". I assume you've tried this but the problem still persists. You should, as S. Taylor indicates, make certain that your hardware components are correctly connected & configured. We'll assume that all those components are non-defective. You indicate your HD is a Western Digital. And you do not indicate any other components such as another HD nor any optical drives are connected in your computer. Assuming the WD drive is the *only* device on its IDE cable, you have "jumpered" (actually no jumpers) it as Single, right? I just want to stress that *all* your components are properly connected. You also stated that (Western Digital) "Data Lifeguard Tools Software included/loaded". What do you mean by this? Did you first partition/format your drive with that utility before you undertook the XP installation process? There is *no* reason to use any third-party partitioning/formatting utility other than the one integrated in the XP OS. Even if that utility comes from the manufacturer of the HD. So if you're still having problems, repeat the installation, but this time delete the existing partition and let XP perform the partitioning/formatting. Then continue with the installation. There's no reason to access your motherboard's BIOS to determine if your HD is being recognized. If it wasn't, you would have found that out at the very beginning of the XP installation routine. But there's no harm in accessing your BIOS to verify this. BTW, you mention that you've "disabled everything it (BIOS) has to offer". What do you mean by that? Generally speaking the default BIOS entries do not need "disabling" except for very specific purposes. You're sure your BIOS entries are correct, yes? Forget about using a Windows9x/Me boot disk to partition/format your drive. That's not your problem. Try what I've suggested and if it's "no go", we'll try to suggest other approaches. Anna |
Clean Install crashes at 34 Minutes Remaining
Do you have any extra IDE cables you can try out and are you sure the
cable you're currently using is "ATA/ATAPI 133" compliant? (I hope i worded that right :) ) Do you have the BIOS' "anti-virus" or MBR protection disabled? "Windows XP Pro Install Crash at 34 Min" soft.com wrote in message ... Wow! Everyone has such great advice!!! I really appreciate all of the replies just since my posting today : ) Great teamwork! Anna - I basically played around with my BIOS settings as much as I could to no avail. After doing this, I reset to the same settings I had before getting myself into this mess! The Western Digital hard drive is the only hard drive I have (it is exactly the same size and brand as the one that just crashed). "Lifeguard Data Tools", I later read on the user comments on the Circuit City website is not compatable with Windows XP Pro. So, I reformatted the hard drive using the XP Pro CD and created a partition (I don't really understand partitions, so I only did one). Same end result. Jumper is off. I even tried another setting suggested in the hard drive installation guide, but ulitmately removed the jumper. I'd say I have repeated the installation process 50 times : ) At one point, it went a tiny bit longer(during installation, the screen flashes little facts about the OS - One time, I was able to see a screen that I had not seen before before it crashed, but that was fleeting and only happened the one time!). I keep hoping that the 51st time is a charm, but I am also a hopeless optimistic! I will recheck my components. Traci "Anna" wrote: "Windows XP Pro Install Crash at 34 Min" Windows XP Pro Install Crash at 34 wrote in message ... I am replacing a dead hard drive. When installing Windows XP Pro it crashes EVERY time at 34 minutes remaining... I tried the suggestions listed in the support section of this MS site and nothing. I have tried everything that I could find on the internet as well. Windows XP Pro (not bootleg) Intel Pentium 4 Processor; 1.80GHz MV85010A.86A.0038.P15.0207241616 512MB System RAM Western Digital EIDE Hard Drive 80GB, 7200RPM I am sort of a Novice at computers and the lingo, so please excuse my layman's approach to this! Data Lifeguard Tools Software included/loaded "S. Taylor" wrote: By "replacing a dead hard drive" do you mean you're reinstalling on an existing drive or did you install a new hard drive? If the drive is brand new, you shouldn't be having this problem and should take it back. If the "new" drive is actually a used drive....... I'd say the timing it deciding to die now, is rotten :) If you still want to troubleshoot the problem, first. Start by removing all removable hardware, you just want the following items in it: Motherboard Hard Drive Memory Video Card PS/2 Keyboard CD/DVD drive Enter the BIOS and disable all built hardware, such as Sound, LAN/ethernet, onboard video, etc. If you're using a pci or pci-e video make sure your bios is set to boot with a pci video device. Or from agp if you're using an agp video card. Then make sure the IDE is plugged in correctly and has no obvious damage, has no creases trained into, frays, exposed wires or any other damage that say "replace me!!" The ide cable should have 3 plugs on it (if it doesn't. it's too old and should be replaced), 2 of whiched will be close to each other and connect to the drives. The 3rd connector may be a different color and must be the end plugged into the motherboard's IDE0 connector Make sure the cable is firmly seated into the hdd & the motherboard. Make sure the hdd's power supply is firmly seated into the back of the drive. Check the pins on the back of the drive, beside the ide connector on the drive, make sure it's set as Master, and that it's plugged into the end plug on the ide cable. Boot into BIOS and make sure the hard drive is being recognized and that it is being recognized as the correct make/model, by BIOS, and that's being recognized as the Primary Master device. I've never gone through this procedure with XP, so I can only advise you how to use a windows 98 startup disk. If you can get one from someone, then do so. Boot from the diskette and use fdisk to delete all partitions on the drive. Then use fdisk to recreate partions and when it asks if you want to enable large disk support, choose yes. I, personally, prefere to use 2 or more partions ( or multiple hdd's), the primary for the os and the others from my software/use. Then format the drive, with the windows 98 diskette Enter BIOS and set the CD/DVD drive as the 1st boot device and try to re-install XP If you can't get a windows 98 startup disk or just prefere to to, you can let the XP CD recreate it for you. Or someone elase can lead you throught the commands used to have diskpart delete/make partitions. "Windows XP Pro Install Crash at 34 Min" soft.com wrote in message ... I am installing a brand new, right out of the package, hard drive. I have found this problem to be quite common with the Windows XP Pro installation on the search of the web I have done, but nobody seems to be posting anything as far as whether or not they resolved the issue and how. I unplugged everything except the parts you indicated below and the same thing occurs. The BIOS screens are very basic compared to other BIOS screens that I have seen in the past. I have disabled everything it has to offer. Plugs and connections are all good. I will keep trying everything. Traci Traci: As you learned from your net search, this problem re the balking of the installation of the XP operating system at the 34 minute point is, unfortunately, quite common. It's all the more unfortunate because in many, if not most, instances it's well-nigh impossible to determine precisely why the installation process freezes at that point, even when there are no hardware/software problems which should be affecting the installation process in this negative way. Sometimes we've found it necessary to repeat the installation process three or four times before it "catches". I assume you've tried this but the problem still persists. You should, as S. Taylor indicates, make certain that your hardware components are correctly connected & configured. We'll assume that all those components are non-defective. You indicate your HD is a Western Digital. And you do not indicate any other components such as another HD nor any optical drives are connected in your computer. Assuming the WD drive is the *only* device on its IDE cable, you have "jumpered" (actually no jumpers) it as Single, right? I just want to stress that *all* your components are properly connected. You also stated that (Western Digital) "Data Lifeguard Tools Software included/loaded". What do you mean by this? Did you first partition/format your drive with that utility before you undertook the XP installation process? There is *no* reason to use any third-party partitioning/formatting utility other than the one integrated in the XP OS. Even if that utility comes from the manufacturer of the HD. So if you're still having problems, repeat the installation, but this time delete the existing partition and let XP perform the partitioning/formatting. Then continue with the installation. There's no reason to access your motherboard's BIOS to determine if your HD is being recognized. If it wasn't, you would have found that out at the very beginning of the XP installation routine. But there's no harm in accessing your BIOS to verify this. BTW, you mention that you've "disabled everything it (BIOS) has to offer". What do you mean by that? Generally speaking the default BIOS entries do not need "disabling" except for very specific purposes. You're sure your BIOS entries are correct, yes? Forget about using a Windows9x/Me boot disk to partition/format your drive. That's not your problem. Try what I've suggested and if it's "no go", we'll try to suggest other approaches. Anna |
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