O.T. Avast
 

Just to give you a heads up, today while
online I checked my bank account and noticed
a fee that was unaccountable. It turned
out to be from DigitalRiver.com (Avast)
but I didn't purchase anything.

http://i67.tinypic.com/10rkbk7.jpg

Robert

O.T. Avast
 

Mark Twain wrote:
Just to give you a heads up, today while online I checked my bank
account and noticed a fee that was unaccountable. It turned out to be
from DigitalRiver.com (Avast) but I didn't purchase anything.
I don't know important details, but my first guess out of ignorance, is
that the charge is based on a mistake/misunderstanding rather than
fraudulent; and that an important actor in the mistake/misunderstanding
might likely be you.


--
Mike Easter

O.T. Avast
 

Good Guy wrote:

Content-Type: multipart/alternative;

Tb/ View/ Message body as/ Plain text

or

Tb/ Message/ Create filter from message/ Mark as read


--
Mike Easter

O.T. Avast
 

Mark Twain wrote:
Just to give you a heads up, today while
online I checked my bank account and noticed
a fee that was unaccountable. It turned
out to be from DigitalRiver.com (Avast)
but I didn't purchase anything.

http://i67.tinypic.com/10rkbk7.jpg

Robert



http://www.getavast.net/support/cancel-auto-renewal

"Most of Avast users have no clue they signed up
for the auto-renewal.

It's just a small sentence ('Renewal: Automatic')
they agreed during the initial purchase as seen
in the screenshot below.
"

Hmmm. Clever. Slick even.

Paul

O.T. Avast
 

I went back and checked my emails and
I do have one for Avast to activate it
but it's dated 2013. So apparently I did
sign up for it then but I still don't have
a password or account and I'm still using
the free version not the paid version.

So if I paid for it why isn't it running?

Something isn't right here but from the
looks of it it may be auto-renewal. So
since I don't have the password but I do
have the invoice and transaction number
I think I'll call the company tomorrow
and see if they can help.

Robert

O.T. Avast
 

I called Avast and they said I had ordered the Pro
version in 2015 but I never got any email and like
I said I have been using the free version all this
time. So to make a long story short they have taken
me off the renewal and will be refunding me the $$$$.

They really should have a 800 number set up instead
of calling long distance though.

Thanks guys for all your good help,
Robert