Windows XP help - ME laptop won't connect with network

PCbanter (http://www.pcbanter.net/index.php)

- Networking and the Internet with Windows XP (http://www.pcbanter.net/forumdisplay.php?f=37)

- - ME laptop won't connect with network (http://www.pcbanter.net/showthread.php?t=641762)

ME laptop won't connect with network

My wife's laptop, just returned from vacation, won't
connect with our small home network (using a 5 port
Linksys hub), though it used to. The 3 other computers, 2
XP's and 1 other ME, can all see each other and share
resources and the internet. But her's is invisible. I
can't "ping" it using its IP address, nor can it ping any
of the other computers. I have removed Firewalls, added
the IP to "trusted zones" when Zonealarm is working, no
effect. Should I run the Network Wisard on the laptop or
could that complicate rather than solve problems? Any
guidance will be appreciated!
Rick

ME laptop won't connect with network

On Fri, 13 Aug 2004 14:16:15 -0700, "Rick"
wrote:

My wife's laptop, just returned from vacation, won't
connect with our small home network (using a 5 port
Linksys hub), though it used to. The 3 other computers, 2
XP's and 1 other ME, can all see each other and share
resources and the internet. But her's is invisible. I
can't "ping" it using its IP address, nor can it ping any
of the other computers. I have removed Firewalls, added
the IP to "trusted zones" when Zonealarm is working, no
effect. Should I run the Network Wisard on the laptop or
could that complicate rather than solve problems? Any
guidance will be appreciated!
Rick

Rick,

The Network Setup Wizard is OK when it works - but when it doesn't it just makes
things harder to fix. Just start with some simple diagnostics.

Please provide ipconfig information for each computer.
Start - Run - "cmd". Type "ipconfig /all c:\ipconfig.txt" into the command
window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post.
Identify operating system (by name and version) with each ipconfig listing.

What model Linksys hub are you using? Can you ping that? Can your wife's
laptop ping that?

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.

ME laptop won't connect with network

Chuck:

Below is the IPconfig info on the 4 computers in our home
network. The ME Laptop added recently that is having
problems is listed first.

In a nutshell, well a very large nutshell, here is the
situation. Our small network of 2 desktops (one XP one ME)
and my laptop (XP) is working fine (after earlier help
from you!). My wife returned with her ME laptop (which had
previously worked fine on the network but not with the new
DSL modem we recently installed). At first she couldn't
connect to the network at all. Finally I was able to get
her connected by manually specifiying an IPaddress under
Network/Configuration/TCP/IP -Intel PRO10/100miniPCI/IP
Address. I gave it the address 162.198.0.6 and all worked
find on the network - but she still can't connect to the
internet. In reading the modem info it says to use
Automatically Assigned IP address, so I did so. This
disables the network, and did NOT get her online. But this
was the state in which I just ran ipconfig.

We are using a Linksys Fast Ethernet 10/100 5-port hub
(Model NH1005,V2). I am not sure how to ping it? How do I
find its IP address? But if I assign the ME an IP address
the network does work. So I assume the ME laptop hardware
is communication with the hub.

The Actiontec DSL Gateway is connected to the hub via a
regular RJ45 network type cable. The other three computers
can go online without any problems. But the ME laptop just
won't!

Well, there it is. Here follows the IP info:

ME laptop that is having problems:

Windows IP Configuration
Host Name . . . . . . . . . : PEGGY
DNS Servers . . . . . . . . :
Node Type . . . . . . . . . : Broadcast
NetBIOS Scope ID. . . . . . :
IP Routing Enabled. . . . . : No
WINS Proxy Enabled. . . . . : No
NetBIOS Resolution Uses DNS : No

0 Ethernet adapter :
Description . . . . . . . . : PPP Adapter.
Physical Address. . . . . . : 44-45-53-54-00-00
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . :
DHCP Server . . . . . . . . : 255.255.255.255
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :

1 Ethernet adapter :
Description . . . . . . . . : Intel(R) PRO Adapter
Physical Address. . . . . . : 00-10-A4-0E-C0-FF
DHCP Enabled. . . . . . . . : No
Media Status. . . . . . . . : Disconnected
IP Address. . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . :

#1: Computer 1 = laptop running Windows Home Edition Vers
2002 Service Pack 1.
Windows IP Configuration
Host Name . . . . . . . . . . . . : laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R)
PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-00-39-E8-47-
F1
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . :
205.171.3.65 205.171.2.65
Lease Obtained. . . . . . . . . . : Wednesday,
August 11, 2004 9:56:25 AM
Lease Expires . . . . . . . . . . : Thursday,
August 12, 2004 9:56:25 AM

#2 Computer 2 = desktop running Windows Home Edition Vers
2002 Service Pack 1.
Windows IP Configuration
Host Name . . . . . . . . . . . . : family
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Network Bridge:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : MAC Bridge
Miniport
Physical Address. . . . . . . . . : 72-41-83-4E-DD-
F2
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . :
205.171.3.65
205.171.2.65
Lease Obtained. . . . . . . . . . : Wednesday, August 11,
2004 5:38:17 PM
Lease Expires . . . . . . . . . . : Thursday, August 12,
2004 5:38:17 PM

#ME Computer ME = a desktop running Windows ME Vers
4.90.3000
Windows IP Configuration
Host Name . . . . . . . . . : DESKTOP
DNS Servers . . . . . . . . : 205.171.3.65
205.171.2.65
Node Type . . . . . . . . . : Broadcast
NetBIOS Scope ID. . . . . . :
IP Routing Enabled. . . . . : Yes
WINS Proxy Enabled. . . . . : No
NetBIOS Resolution Uses DNS : No 0
Ethernet adapter :
Description . . . . . . . . : ICSHARE Adapter.
Physical Address. . . . . . : 44-45-53-54-00-00
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . :
DHCP Server . . . . . . . . : 255.255.255.255
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :
1 Ethernet adapter :
Description . . . . . . . . : Accton EN1207D/EN2242A
Series NDIS 5.0 driver
Physical Address. . . . . . : 00-10-B5-71-9E-25
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 192.168.0.5
Subnet Mask . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . : 192.168.0.1
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . : 08 11 04 8:14:30 AM
Lease Expires . . . . . . . : 08 12 04 8:14:30 AM
2 Ethernet adapter :
Description . . . . . . . . : PPP Adapter.
Physical Address. . . . . . : 44-45-53-54-00-01
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . :
DHCP Server . . . . . . . . : 255.255.255.255
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :

-----Original Message-----
On Fri, 13 Aug 2004 14:16:15 -0700, "Rick"

wrote:

My wife's laptop, just returned from vacation, won't
connect with our small home network (using a 5 port
Linksys hub), though it used to. The 3 other computers,
2
XP's and 1 other ME, can all see each other and share
resources and the internet. But her's is invisible. I
can't "ping" it using its IP address, nor can it ping
any
of the other computers. I have removed Firewalls, added
the IP to "trusted zones" when Zonealarm is working, no
effect. Should I run the Network Wisard on the laptop or
could that complicate rather than solve problems? Any
guidance will be appreciated!
Rick

Rick,

The Network Setup Wizard is OK when it works - but when
it doesn't it just makes
things harder to fix. Just start with some simple
diagnostics.

Please provide ipconfig information for each computer.
Start - Run - "cmd". Type "ipconfig /all
c:\ipconfig.txt" into the command
window - Open c:\ipconfig.txt in Notepad, copy and paste
into your next post.
Identify operating system (by name and version) with each
ipconfig listing.

What model Linksys hub are you using? Can you ping
that? Can your wife's
laptop ping that?

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a
bad thing.
.

ME laptop won't connect with network

On Sat, 14 Aug 2004 10:54:45 -0700, "Rick"
wrote:

Chuck:

Below is the IPconfig info on the 4 computers in our home
network. The ME Laptop added recently that is having
problems is listed first.

In a nutshell, well a very large nutshell, here is the
situation. Our small network of 2 desktops (one XP one ME)
and my laptop (XP) is working fine (after earlier help
from you!). My wife returned with her ME laptop (which had
previously worked fine on the network but not with the new
DSL modem we recently installed). At first she couldn't
connect to the network at all. Finally I was able to get
her connected by manually specifiying an IPaddress under
Network/Configuration/TCP/IP -Intel PRO10/100miniPCI/IP
Address. I gave it the address 162.198.0.6 and all worked
find on the network - but she still can't connect to the
internet. In reading the modem info it says to use
Automatically Assigned IP address, so I did so. This
disables the network, and did NOT get her online. But this
was the state in which I just ran ipconfig.

We are using a Linksys Fast Ethernet 10/100 5-port hub
(Model NH1005,V2). I am not sure how to ping it? How do I
find its IP address? But if I assign the ME an IP address
the network does work. So I assume the ME laptop hardware
is communication with the hub.

The Actiontec DSL Gateway is connected to the hub via a
regular RJ45 network type cable. The other three computers
can go online without any problems. But the ME laptop just
won't!

SNIP IPConfig Data etc

Rick,

Whatever your router is (the Linksys or the Actiontec?) it has an ip address of
192.168.0.1 (the DHCP server for the other computers). So I guess what we need
to see is the IPConfig from Peggy when autoconfiguration (DHCP client) is
enabled.

When you manually assigned Peggy 192.168.0.6, could you actually ping it from
Laptop and Family? If so, you should have manually assigned it DNS server
addresses 205.171.3.65 and 205.171.2.65, which should have made it able to
connect to the internet.

So once again, let's see what the IPConfig for Peggy shows, when you enable it
for DHCP (autoconfiguration). You also need to login to the router
(192.168.0.1), check its activity log, and see if there's a problem assigning
DHCP address to Peggy.

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.