computer shuts down while on the internet?
 

Friend called with ther computer shutting down while on the internet.

I remember a virus that did that, qhost ot welch (I think, something like
that). Not sure if it was one of them, there was a simple virus removal tool
for it from symantec, but can't remember which virus it was?
thanks
also posting to win98 newsgoup, not sure what systme they have till I go
voer

computer shuts down while on the internet?
 

Take a look at my article on Security, link in my sig.

But... Is the system spontaneously shutting down, or is there a BSOD
involved? There is a recent Windows Update for Win9x systems that has
caused many users problems. Have you friend check to see if there is a
task named "KB891711.exe" running (Ctrl-Alt-Del), and if so, suggest
that it should be uninstalled in Add/Remove Programs (Control Panel.) If
that helps, the only solution for the moment is to leave it uninstalled
and wait for MS to fix the fix.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"Brucefl" wrote in message
...
Friend called with ther computer shutting down while on the internet.

I remember a virus that did that, qhost ot welch (I think, something
like
that). Not sure if it was one of them, there was a simple virus
removal tool
for it from symantec, but can't remember which virus it was?
thanks
also posting to win98 newsgoup, not sure what systme they have till I
go
voer

computer shuts down while on the internet?
 

Went over, I believe it is the sasser virus, two errors LSA Shell
encountered a problem and also lsasse.ex termintated unexpectelyd, (brief )
Downloaded the sasser removal tool

Question on the update, how do you determine, on the Security Update for
Microsoft Windows (835732)xp 64 bit, which version you should use?
thanks


or
"Gary S. Terhune" wrote in message
...
Take a look at my article on Security, link in my sig.

But... Is the system spontaneously shutting down, or is there a BSOD
involved? There is a recent Windows Update for Win9x systems that has
caused many users problems. Have you friend check to see if there is a
task named "KB891711.exe" running (Ctrl-Alt-Del), and if so, suggest
that it should be uninstalled in Add/Remove Programs (Control Panel.) If
that helps, the only solution for the moment is to leave it uninstalled
and wait for MS to fix the fix.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"Brucefl" wrote in message
...
Friend called with ther computer shutting down while on the internet.

I remember a virus that did that, qhost ot welch (I think, something
like
that). Not sure if it was one of them, there was a simple virus
removal tool
for it from symantec, but can't remember which virus it was?
thanks
also posting to win98 newsgoup, not sure what systme they have till I
go
voer

computer shuts down while on the internet?
 

OK, cool.

As for KB835732, look here.
http://www.microsoft.com/technet/sec.../ms04-011.mspx

Are you asking the difference between "XP 64-Bit Edition Service Pack 1"
(which is v. 2002) and "XP 64-Bit Edition Version 2003 "? If so, I can't
tell you, though I would assume it's mentioned on the General tab of
System Properties.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"Brucefl" wrote in message
...
Went over, I believe it is the sasser virus, two errors LSA Shell
encountered a problem and also lsasse.ex termintated unexpectelyd,
(brief )
Downloaded the sasser removal tool

Question on the update, how do you determine, on the Security Update
for
Microsoft Windows (835732)xp 64 bit, which version you should use?
thanks


or
"Gary S. Terhune" wrote in message
...
Take a look at my article on Security, link in my sig.

But... Is the system spontaneously shutting down, or is there a BSOD
involved? There is a recent Windows Update for Win9x systems that
has
caused many users problems. Have you friend check to see if there is
a
task named "KB891711.exe" running (Ctrl-Alt-Del), and if so, suggest
that it should be uninstalled in Add/Remove Programs (Control
Panel.) If
that helps, the only solution for the moment is to leave it
uninstalled
and wait for MS to fix the fix.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"Brucefl" wrote in message
...
Friend called with ther computer shutting down while on the
internet.

I remember a virus that did that, qhost ot welch (I think,
something
like
that). Not sure if it was one of them, there was a simple virus
removal tool
for it from symantec, but can't remember which virus it was?
thanks
also posting to win98 newsgoup, not sure what systme they have till
I
go
voer