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Bill[_39_] March 23rd 12 04:12 PM

Download Problem
 
I'm attempting to dowload some *.pdf forms from the web and there is a
small toolbar window that opens briefly. When I click on the disk icon
to save the image, nothing happens! In fact, none of the toolbar
options work! This appears to be happening only with Win7; it did not
happen with XP. Can someone explain why?

Bill

Jeff Layman March 23rd 12 04:38 PM

Download Problem
 
On 23/03/2012 15:12, Bill wrote:
I'm attempting to dowload some *.pdf forms from the web and there is a
small toolbar window that opens briefly. When I click on the disk icon
to save the image, nothing happens! In fact, none of the toolbar
options work! This appears to be happening only with Win7; it did not
happen with XP. Can someone explain why?

Bill


What happens if you click on the pdf link using your browser? Does the
pdf open?

--

Jeff

Bill[_39_] March 23rd 12 08:14 PM

Download Problem
 

Jeff,

In the browser, all of my saved *.pdf files open in Adobe Reader! But
when I get this toolbar, none of the toolbar options, Disc, Print,
etc. work. Didn't used to be this way! Once the form appears on the
screen, no where do I see a window to "Save" the file!

Bill

On Fri, 23 Mar 2012 15:38:57 +0000, Jeff Layman
wrote:

On 23/03/2012 15:12, Bill wrote:
I'm attempting to dowload some *.pdf forms from the web and there is a
small toolbar window that opens briefly. When I click on the disk icon
to save the image, nothing happens! In fact, none of the toolbar
options work! This appears to be happening only with Win7; it did not
happen with XP. Can someone explain why?

Bill


What happens if you click on the pdf link using your browser? Does the
pdf open?


Char Jackson March 23rd 12 08:19 PM

Download Problem
 
On Fri, 23 Mar 2012 12:14:19 -0700, Bill
wrote:

In the browser, all of my saved *.pdf files open in Adobe Reader! But
when I get this toolbar, none of the toolbar options, Disc, Print,
etc. work. Didn't used to be this way! Once the form appears on the
screen, no where do I see a window to "Save" the file!


If it's working properly, the buttons for saving, printing, etc.,
should show up (at the lower center of the screen) when you move the
mouse toward the bottom of the screen.

--

Char Jackson

Jeff Layman March 23rd 12 08:31 PM

Download Problem
 
On 23/03/2012 19:14, Bill wrote:

Jeff,

In the browser, all of my saved *.pdf files open in Adobe Reader! But
when I get this toolbar, none of the toolbar options, Disc, Print,
etc. work. Didn't used to be this way! Once the form appears on the
screen, no where do I see a window to "Save" the file!

Bill


If Char's suggestion does not work, I am not sure what's going on. Out
of interest, I would try downloading something like PDF-XChange PDF
Viewer and installing that (much less bloat than Adobe, anyway!) and
associating pdfs with that. If you can download, view, and save pdfs
with that, I would assume that something had changed with Adobe Reader.
If so, you can either keep PDF-Exchange, or uninstall and reinstall
Adobe Reader if you prefer that.

--

Jeff


On Fri, 23 Mar 2012 15:38:57 +0000, Jeff Layman
wrote:

On 23/03/2012 15:12, Bill wrote:
I'm attempting to dowload some *.pdf forms from the web and there is a
small toolbar window that opens briefly. When I click on the disk icon
to save the image, nothing happens! In fact, none of the toolbar
options work! This appears to be happening only with Win7; it did not
happen with XP. Can someone explain why?

Bill


What happens if you click on the pdf link using your browser? Does the
pdf open?


Paul March 23rd 12 08:32 PM

Download Problem
 
Bill wrote:
I'm attempting to dowload some *.pdf forms from the web and there is a
small toolbar window that opens briefly. When I click on the disk icon
to save the image, nothing happens! In fact, none of the toolbar
options work! This appears to be happening only with Win7; it did not
happen with XP. Can someone explain why?

Bill


When you install Acrobat, there are a couple things you can do
in the Preferences

1) Disable Javascript in Acrobat PDF documents. It's probably
the default, but verify Javascript is disabled. This is a
security issue. There are twits on the web, who put up PDFs
with javascript malware inside.

2) In the Acrobat Preferences, disable viewing the PDF in the
browser window. This will encourage the Save dialog to pop up,
and you can specify where to save the file.

As for the particular web site, you could either post a link
to it, or take a screen snapshot of the lame toolbar in action.
There are picture hosting sites, like imageshack.us that
allow uploading pictures for sharing with others. Using the
picture, someone here may have seen what you're seeing now.

Paul

Bill[_39_] March 23rd 12 09:19 PM

Download Problem
 
Thnaks to all! I took Paul's two suggestions but unfortunately, no
effect! I probably should have been more specific - log onto:
http://c.mfcreative.com/pdf/trees/charts/1790.pdf

A pdf image of the 1790 Census form will appear. Then note the very
bottom center of the image. An toolbar image will appear very briefly
showing a Disc, Print, Up arrow, Down arrow, and a few other icons. It
appears so briefly that I can't capture a screen image but you will
understand my problem. Clicking on the Disk does nothing! Is there
possibly a preferences setting in Win7 that I should change? This did
not happen in XP.

Bill


On Fri, 23 Mar 2012 15:32:23 -0400, Paul wrote:

Bill wrote:
I'm attempting to dowload some *.pdf forms from the web and there is a
small toolbar window that opens briefly. When I click on the disk icon
to save the image, nothing happens! In fact, none of the toolbar
options work! This appears to be happening only with Win7; it did not
happen with XP. Can someone explain why?

Bill


When you install Acrobat, there are a couple things you can do
in the Preferences

1) Disable Javascript in Acrobat PDF documents. It's probably
the default, but verify Javascript is disabled. This is a
security issue. There are twits on the web, who put up PDFs
with javascript malware inside.

2) In the Acrobat Preferences, disable viewing the PDF in the
browser window. This will encourage the Save dialog to pop up,
and you can specify where to save the file.

As for the particular web site, you could either post a link
to it, or take a screen snapshot of the lame toolbar in action.
There are picture hosting sites, like imageshack.us that
allow uploading pictures for sharing with others. Using the
picture, someone here may have seen what you're seeing now.

Paul


Jeff Layman March 23rd 12 09:38 PM

Download Problem
 
On 23/03/2012 20:19, Bill wrote:
Thnaks to all! I took Paul's two suggestions but unfortunately, no
effect! I probably should have been more specific - log onto:
http://c.mfcreative.com/pdf/trees/charts/1790.pdf

A pdf image of the 1790 Census form will appear. Then note the very
bottom center of the image. An toolbar image will appear very briefly
showing a Disc, Print, Up arrow, Down arrow, and a few other icons. It
appears so briefly that I can't capture a screen image but you will
understand my problem. Clicking on the Disk does nothing! Is there
possibly a preferences setting in Win7 that I should change? This did
not happen in XP.

Bill


Clicking on your link opens the page in Firefox (in PDF-Xchange PDF
Viewer - I have the option set to display pdfs in the Browser) and I can
save it without problem.

--

Jeff

Bill[_39_] March 23rd 12 10:05 PM

Download Problem
 
Jeff,

I don't use Firefox but I checked my browser settings but I do not
find a "display pdfs in the Browser" block!

Bill

On Fri, 23 Mar 2012 20:38:37 +0000, Jeff Layman
wrote:

On 23/03/2012 20:19, Bill wrote:
Thnaks to all! I took Paul's two suggestions but unfortunately, no
effect! I probably should have been more specific - log onto:
http://c.mfcreative.com/pdf/trees/charts/1790.pdf

A pdf image of the 1790 Census form will appear. Then note the very
bottom center of the image. An toolbar image will appear very briefly
showing a Disc, Print, Up arrow, Down arrow, and a few other icons. It
appears so briefly that I can't capture a screen image but you will
understand my problem. Clicking on the Disk does nothing! Is there
possibly a preferences setting in Win7 that I should change? This did
not happen in XP.

Bill


Clicking on your link opens the page in Firefox (in PDF-Xchange PDF
Viewer - I have the option set to display pdfs in the Browser) and I can
save it without problem.


...winston[_2_] March 23rd 12 10:08 PM

Download Problem
 
Click File/Save As
- Save is disabled until its saved (and only available if an editable file)

See this thread:
http://forums.adobe.com/thread/757081



--
....winston
msft mvp mail


"Jeff Layman" wrote in message ...

On 23/03/2012 20:19, Bill wrote:
Thnaks to all! I took Paul's two suggestions but unfortunately, no
effect! I probably should have been more specific - log onto:
http://c.mfcreative.com/pdf/trees/charts/1790.pdf

A pdf image of the 1790 Census form will appear. Then note the very
bottom center of the image. An toolbar image will appear very briefly
showing a Disc, Print, Up arrow, Down arrow, and a few other icons. It
appears so briefly that I can't capture a screen image but you will
understand my problem. Clicking on the Disk does nothing! Is there
possibly a preferences setting in Win7 that I should change? This did
not happen in XP.

Bill


Clicking on your link opens the page in Firefox (in PDF-Xchange PDF
Viewer - I have the option set to display pdfs in the Browser) and I can
save it without problem.

--

Jeff


Bill[_39_] March 23rd 12 10:38 PM

Download Problem
 
Thanks, but unable to open your thread! Keep getting a window that
says "No application is associated with this URL type "http".

Bill


On Fri, 23 Mar 2012 17:08:48 -0400, "...winston"
wrote:

Click File/Save As
- Save is disabled until its saved (and only available if an editable file)

See this thread:
http://forums.adobe.com/thread/757081



--
...winston
msft mvp mail


"Jeff Layman" wrote in message ...

On 23/03/2012 20:19, Bill wrote:
Thnaks to all! I took Paul's two suggestions but unfortunately, no
effect! I probably should have been more specific - log onto:
http://c.mfcreative.com/pdf/trees/charts/1790.pdf

A pdf image of the 1790 Census form will appear. Then note the very
bottom center of the image. An toolbar image will appear very briefly
showing a Disc, Print, Up arrow, Down arrow, and a few other icons. It
appears so briefly that I can't capture a screen image but you will
understand my problem. Clicking on the Disk does nothing! Is there
possibly a preferences setting in Win7 that I should change? This did
not happen in XP.

Bill


Clicking on your link opens the page in Firefox (in PDF-Xchange PDF
Viewer - I have the option set to display pdfs in the Browser) and I can
save it without problem.


Paul March 23rd 12 10:58 PM

Download Problem
 
Bill wrote:
Jeff,

I don't use Firefox but I checked my browser settings but I do not
find a "display pdfs in the Browser" block!

Bill


OK, here, I've enabled opening PDF documents in my browser. The upper
half of this image, shows the "Save a Copy" button near the upper
left of the screen. What that should do, is save a copy from your
Temporary Internet folder to a place of your choosing. It's not meant
to encourage editing - most of the time, if the button works at all,
all it's doing is transferring the downloaded file somewhere where
you'll find it.

http://img69.imageshack.us/img69/991...thesetting.gif

To me, viewing PDF files inside the browser window, as I've done
in the example, is a brain dead thing to do. For precisely the reason
you're discovering. Many things don't work properly in the browser.
And, in addition, there are some exploits that can be performed that
way. Say the "Save a Copy" button is not working. What you really
want, is to *stop opening PDFs in the browser window* .

So what I want you to do instead, is go to your list of programs
and find the program for Adobe Acrobat Reader. When you open it
from Start, you should end up with a blank document. Now, look
in Edit : Preferences. There will be a tab called "Internet".
Click the tab. It will say "Web Browser Options". Locate the
box labeled "Display PDF in browser" and *untick* the box.
Click OK at the bottom. You can leave Acrobat running if you
want, or close the blank Adobe Reader window.

Now, go back to your Internet browser. You'd typed

http://c.mfcreative.com/pdf/trees/charts/1790.pdf

in the browser. After having made the change to the preference
inside Adobe Acrobat Reader, when you enter the URL this time
in the browser, instead of the PDF opening in the browser
window, you'll *immediately* be given a chance to save the
document.

*******

While you're in the Edit : Preferences thing in Acrobat,
you should also locate the Javascript preference, and make
sure it's disabled. PDF documents can have Javascript code
(executable) inside them. Some browsers, they scan the PDF
for executable code. But I've since learned, that the
code can be obfuscated (hidden) by the nature of the
design of PDFs. (Someone wrote an article, about how
the Javascript can be hidden, and twits who make the
PDFs will be getting ideas from the article.) So there
is no guarantee that perhaps anything other than an AV/malware
checker program can prevent you from being infected by one.

If you disable the Javascript preference inside the
Edit : Preferences thing in Adobe Acrobat Reader, it
provides one more barrier to being infected by
malicious PDFs off the web. Obfuscated or not, disabling
Javascript should stop malignant PDFs in their tracks.

Paul

Jeff Layman March 23rd 12 11:00 PM

Download Problem
 
On 23/03/2012 21:05, Bill wrote:
Jeff,

I don't use Firefox but I checked my browser settings but I do not
find a "display pdfs in the Browser" block!

Bill


The setting is within the pdf viewer (ie adobe reader) options - not the
browser options.

--

Jeff

Jeff Layman March 23rd 12 11:05 PM

Download Problem
 
On 23/03/2012 21:38, Bill wrote:
Thanks, but unable to open your thread! Keep getting a window that
says "No application is associated with this URL type "http".

Bill


You seem to be getting quite a few problems! Have you scanned for
malware recently?

The forum article ...winston referred to points out that numerous people
have had the same problem as you, with the "Save" option greyed out.
The way round it is apparently to change the pdf in some way (eg to add
a comment) and then "Save as" becomes available. One other suggestion
was to use Ctrl+Shift+S, which brings up the "Save as" dialogue box.

--

Jeff

Bill[_39_] March 24th 12 12:17 AM

Download Problem
 
OK, everyone, I tried the Cntl+Shift+S and while it gave me a dropdown
window saying "This document does not allow any changes", I was able
to finally save the file! I also finally opened the forum article on
the "greyed-out" toolbar, but all I see is a lot of people with the
same problem, but I still didn't see a clear explanation as to why,
unless it has to do with restrictions on editing the file after it's
downloaded! Anyway, I really appreciate all of your suggestions and
patience. Thanks!

Bill

On Fri, 23 Mar 2012 22:05:01 +0000, Jeff Layman
wrote:

On 23/03/2012 21:38, Bill wrote:
Thanks, but unable to open your thread! Keep getting a window that
says "No application is associated with this URL type "http".

Bill


You seem to be getting quite a few problems! Have you scanned for
malware recently?

The forum article ...winston referred to points out that numerous people
have had the same problem as you, with the "Save" option greyed out.
The way round it is apparently to change the pdf in some way (eg to add
a comment) and then "Save as" becomes available. One other suggestion
was to use Ctrl+Shift+S, which brings up the "Save as" dialogue box.



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