Windows XP help - Offline Lines causing disconnect

Any specifics on what KB# article or hot fix # I can=20
reference to solve this problem. Thanks.

-----Original Message-----
Steven,

I have put the latest service pack on SBS with no=20
results. Can you be more specific in what hotfix I=20
need? I called Microsoft this morning and they could=20
not=20
find the fix you were suggesting I get. Is there a KB=20
article of hotfix# I can reference?

Thanks.

Josh

-----Original Message-----
Hi Todd,

These hotfixes are not special for the SBS. They also=20
can be installed on=20
the Windows 2000.

Thanks for using Microsoft News Group!

Sincerely,

Steven Liu

Online Support Professional

This posting is provided =A1=B0AS IS=A1=B1 with no warranties,=20
and confers no=20
rights.
--------------------
| From: (Todd Ryan)
| Newsgroups: microsoft.public.windowsxp.network_web
| Subject: Offline Lines causing disconnect
| Date: 31 Mar 2003 13:41:22 -0800
| Organization: http://groups.google.com/
| Lines: 106
| Message-ID:=20

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|=20
| Steven,
|=20
| Is this fix specific to SBS? I'm having the same=20
problem as many
| others with Win2000 Advanced Server SP3 (all critical=20
updates) and
| Windows XP SP1 clients. Every client I've built with=20
XP SP1 exhibits
| the random "working offline" messages. An immediate=20
click to go back
| online succeeds every time. I believe this first=20
started happening
| when I turned on Folder Redirection. But now turning=20
it off does not
| fix the problem.
|=20
| We're using all DFS shares. The DFS shares are all=20
located on a DC.=20
| I have caching disabled on all the standard and DFS=20
shares. I can
| frequently reproduce the problem by opening Windows=20
explorer on the
| Windows XP workstation and typing a DFS UNC in the=20
box=20
at the top. As
| soon as I press Enter, I get a "working offline"=20
message. But the
| workstation never has a problem pulling down or=20
updating roaming
| profiles, nor does it ever experience any problems=20
installing Managed
| Applications via GPOs. It only seems to happen with=20
the logged in
| user trying to access shares on the DC.
|=20
| More information on this possible fix like a KB=20
article would be
| great. I'd like to know if you know of anything=20
about=20
this problem
| since it quite common in the news groups right now. =20
Many people are
| saying "me too" with almost identical scenerios, but=20
no fixes
| available. This is a critical problem in my opinion=20
since my users
| cannot access their shared files.
|=20
| I've had the patch from article 329170 installed for=20
some time now
| (which was mentioned by several people) but it has=20
not=20
helped. I've
| also tried the GPO settings to disable "Digitally=20
sign=20
server
| communication..." as was also mentioned in the news=20
group.
|=20
| Any help you can offer would be greatly appreciated. =20
If you think
| there's a hotfix for this, please let me know and I=20
will contact
| Microsoft formally.
|=20
| Thanks!!!
|=20
|=20
| (Steven Liu [MSFT])=20
wrote=20
in message=20
news:c4$BgaQ9CHA.1456@cpmsftngxa06...
| Hi Josh,
| =20
| I want to know which version SBS server you are=20
using. Please apply the=20
| latest Service Pack on the SBS server.
| =20
| This problem may be resolved by applying a=20
supported=20
fix which is now=20
| available from Microsoft. To resolve this problem=20
immediately, contact=20
| Microsoft Product Support Services to obtain the=20
fix. For a complete=20
list=20
| of Microsoft Product Support Services phone numbers=20
and information=20
about=20
| support costs, please go to the following address=20
on=20
the World Wide Web:
| =20
| http://support.microsoft.com/directory/overview.asp
| =20
| NOTE: If you contact Microsoft to obtain this fix,=20
a=20
fee may be=20
charged.=20
| This fee is refundable if it is determined that you=20
require only the=20
| requested fix. However, this fee is non-refundable=20
if you request=20
| additional technical support.=20
| =20
| Thanks for using Microsoft News Group!
| =20
| Sincerely,
| =20
| Steven Liu
| =20
| Online Support Professional
| =20
|
| =20
| This posting is provided =A1=B0AS IS=A1=B1 with no=20
warranties, and confers no=20
| rights.
| --------------------
| | Content-Class: urn:content-classes:message
| | From: "Josh B."
| | Sender: "Josh B."
| | Subject: Offline Lines causing disconnect
| | Date: Thu, 27 Mar 2003 12:55:52 -0800
| | Lines: 14
| | Message-ID: 05a501c2f4a3$40b51110

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microsoft.public.windowsxp.network_web
| |=20
| | I have a Windows XP (SP1) laptop that is=20
connected=20
to a=20
| | Small Business Server machine. I have configured=20
offline=20
| | files for three directories that users need away=20
from the=20
| | network. When I am connected to the network I=20
get=20
| | randomly diconnected, i.e. the offline files icon=20
appears=20
| | that tells me I am no longer connected to the=20
server. I=20
| | can still ping and connect to the internet=20
across=20
the=20
| | network, so I am sure that it is not a=20
connectivity=20
| | issue. If I click the offline files icon and=20
resynch,=20
| | then am I able to connect as usual until the next=20
random=20
| | disconnection. If I disbale offline files the=20
problems=20
| | no longer occurs. Any ideas of what direction I=20
should=20
| | go, would be much appreciated. This is an=20
extremely=20
| | frustrating issue for my users. =20
| |
|=20

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