SP2 and Updates Problem!!!
A client's computer is running XP Pro. and I have been unable to install
SP2. The process begins and during the installing files portion, access denied error pops up, then the uninstall wizard runs. I cleaned up spyware and viruses, tried to run SP2 again, same thing happened. Now, I cannot get to the Windows Update Page. When it is checking for updates, get the message that "the web page has encountered a problem and cannot display the view you requested" Any ideas? Thank you for you help in advance! |
Try going to microsoft.com,install microsoft update,it replaces windows
update. Have they tried installing SP2 from a file,cd or trying from update.Try downloading the file,then install. "Candace Sparks" wrote: A client's computer is running XP Pro. and I have been unable to install SP2. The process begins and during the installing files portion, access denied error pops up, then the uninstall wizard runs. I cleaned up spyware and viruses, tried to run SP2 again, same thing happened. Now, I cannot get to the Windows Update Page. When it is checking for updates, get the message that "the web page has encountered a problem and cannot display the view you requested" Any ideas? Thank you for you help in advance! |
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