No audio output on the front panel
 

Hi all,

This has got nothing to do with Windows 10, but perhaps you may make me
think into the right direction.
This is the case:

Recently purchased a front panel audio connection bay 3,5". The make is
Delock. There are two USB 3.0 connectors and a HD Audio in- and
headphone output. There are no electronic devices in this thing, it has
connectors and cables only. USB cables are connected to USB 3.0
connectors (20-1 pin) on the motherboard, works fine. The audio cable ia
connected to the front panel audio connector (AAFP, 10-1 pins) on the
motherboard.

Motherboard is Asus Prime H270 Pro. System is W10 Pro 64b.
Audio chip is RealTEK ALC 887, default audio output is Realtek High
Definition Audio (on the motherboard). In the BIOS the audio chip is
enabled.
Driver is correctly installed, when playing a music file there is an
audio signal at the rear audio output on the motherboard. But there is
no signal at the audio output of the front panel.
In the Realtek Audio Manager these are ticked: Make front and rear
output devices playback different audio streams simultaneously. And: HD
Audio front panel. This is what the front panel is, no AC97.

So I think there should be a signal on the front panel output, but there
isn't. As the frontpanel contains no electronic devices, chances are
zero this panel is at fault.
But what can it be? Do you have any suggestions?

Thanks in advance,

Fokke Nauta

No audio output on the front panel
 

Fokke Nauta wrote:

Make front and rear output devices playback different audio streams
simultaneously

What audio are you playing to the separate front device?

No audio output on the front panel
 

On 30/07/2018 12:25, Andy Burns wrote:
Fokke Nauta wrote:

Make front and rear output devices playback different audio streams
simultaneously

What audio are you playing to the separate front device?

The same. I thought that when I play a file, the same signal goes to the
rear output and the front output.
The only other option here is: Mute the rear output device, when a front
headphone plugged is. I did not tick this one as I thought the current
option (Make front and rear output devices playback different audio
streams simultaneously) was ticked by default and would allow me to play
music through the rear and front output together.
But perhaps this is a misinterpretation?

Fokke

No audio output on the front panel
 

On 30/07/2018 13:10, Fokke Nauta wrote:
On 30/07/2018 12:25, Andy Burns wrote:
Fokke Nauta wrote:

Make front and rear output devices playback different audio streams
simultaneously

What audio are you playing to the separate front device?

The same. I thought that when I play a file, the same signal goes to the
rear output and the front output.
The only other option here is: Mute the rear output device, when a front
headphone plugged is. I did not tick this one as I thought the current
option (Make front and rear output devices playback different audio
streams simultaneously) was ticked by default and would allow me to play
music through the rear and front output together.
But perhaps this is a misinterpretation?

Fokke

I tried this (Mute the rear output device, when a front
headphone plugged in) but it did not make a difference. When plugged
in at the front, there is signal at the rear output but not at the front.

Fokke

No audio output on the front panel
 

On 07/30/2018 07:13 AM, Fokke Nauta wrote:
On 30/07/2018 13:10, Fokke Nauta wrote:
On 30/07/2018 12:25, Andy Burns wrote:
Fokke Nauta wrote:

Make front and rear output devices playback different audio streams
simultaneously

What audio are you playing to the separate front device?

The same. I thought that when I play a file, the same signal goes to the
rear output and the front output.
The only other option here is: Mute the rear output device, when a front
headphone plugged is. I did not tick this one as I thought the current
option (Make front and rear output devices playback different audio
streams simultaneously) was ticked by default and would allow me to play
music through the rear and front output together.
But perhaps this is a misinterpretation?

Fokke

I tried this (Mute the rear output device, when a front
headphone plugged in) but it did not make a difference. When plugged
in at the front, there is signal at the rear output but not at the front.

Fokke

To me the wording "make front and rear output devices play different
audio streams simultaneously" means you want to play soothing background
music on the rear jacks (speakers) while you play jazz on your front
jacks (headphones). TO ME! I'd do the opposite.

No audio output on the front panel
 

Fokke Nauta wrote:

Andy Burns wrote:

Fokke Nauta wrote:

Make front and rear output devices playback different audio streams
simultaneously

What audio are you playing to the separate front device?

The same. I thought that when I play a file, the same signal goes to the
rear output and the front output.

probably not when you ticked a box to say play different signals ...

The only other option here is: Mute the rear output device, when a front
headphone plugged is. I did not tick this one as I thought the current
option (Make front and rear output devices playback different audio
streams simultaneously) was ticked by default and would allow me to play
music through the rear and front output together.
But perhaps this is a misinterpretation?

I'd certainly try un-ticking it

No audio output on the front panel
 

On 30/07/2018 13:21, Big Al wrote:
On 07/30/2018 07:13 AM, Fokke Nauta wrote:
On 30/07/2018 13:10, Fokke Nauta wrote:
On 30/07/2018 12:25, Andy Burns wrote:
Fokke Nauta wrote:

Make front and rear output devices playback different audio streams
simultaneously

What audio are you playing to the separate front device?

The same. I thought that when I play a file, the same signal goes to the
rear output and the front output.
The only other option here is: Mute the rear output device, when a front
headphone plugged is. I did not tick this one as I thought the current
option (Make front and rear output devices playback different audio
streams simultaneously) was ticked by default and would allow me to play
music through the rear and front output together.
But perhaps this is a misinterpretation?

Fokke

I tried this (Mute the rear output device, when a front
headphone plugged in) but it did not make a difference. When
plugged in at the front, there is signal at the rear output but not at
the front.

Fokke

To me the wording "make front and rear output devices play different
audio streams simultaneously" means you want to play soothing background
music on the rear jacks (speakers) while you play jazz on your front
jacks (headphones). TO ME! I'd do the opposite.


I fully agree, I would do the same. A matter of taste :-)
But I wanted the same music at the rear and the front.

Fokke

No audio output on the front panel
 

On 30/07/2018 13:23, Andy Burns wrote:
Fokke Nauta wrote:

Andy Burns wrote:

Fokke Nauta wrote:

Make front and rear output devices playback different audio streams
simultaneously

What audio are you playing to the separate front device?

The same. I thought that when I play a file, the same signal goes to
the rear output and the front output.

probably not when you ticked a box to say play different signals ...

The only other option here is: Mute the rear output device, when a
front headphone plugged is. I did not tick this one as I thought the
current option (Make front and rear output devices playback different
audio streams simultaneously) was ticked by default and would allow me
to play music through the rear and front output together.
But perhaps this is a misinterpretation?

I'd certainly try un-ticking it


I already did. See my post. Didn't make a difference. So there must be a
miscommunication between the sound chip and the front panel.

Fokke

No audio output on the front panel
 

Fokke Nauta wrote:
Hi all,

This has got nothing to do with Windows 10, but perhaps you may make me
think into the right direction.
This is the case:

Recently purchased a front panel audio connection bay 3,5". The make is
Delock. There are two USB 3.0 connectors and a HD Audio in- and
headphone output. There are no electronic devices in this thing, it has
connectors and cables only. USB cables are connected to USB 3.0
connectors (20-1 pin) on the motherboard, works fine. The audio cable ia
connected to the front panel audio connector (AAFP, 10-1 pins) on the
motherboard.

Motherboard is Asus Prime H270 Pro. System is W10 Pro 64b.
Audio chip is RealTEK ALC 887, default audio output is Realtek High
Definition Audio (on the motherboard). In the BIOS the audio chip is
enabled.
Driver is correctly installed, when playing a music file there is an
audio signal at the rear audio output on the motherboard. But there is
no signal at the audio output of the front panel.
In the Realtek Audio Manager these are ticked: Make front and rear
output devices playback different audio streams simultaneously. And: HD
Audio front panel. This is what the front panel is, no AC97.

So I think there should be a signal on the front panel output, but there
isn't. As the frontpanel contains no electronic devices, chances are
zero this panel is at fault.
But what can it be? Do you have any suggestions?

Thanks in advance,

Fokke Nauta

This is Delock's site;
https://www.delock.com/
Find your device and send us the URL.

Ed

No audio output on the front panel
 

On 30/07/2018 13:31, Ed Cryer wrote:
Fokke Nauta wrote:
Hi all,

This has got nothing to do with Windows 10, but perhaps you may make
me think into the right direction.
This is the case:

Recently purchased a front panel audio connection bay 3,5". The make
is Delock. There are two USB 3.0 connectors and a HD Audio in- and
headphone output. There are no electronic devices in this thing, it
has connectors and cables only. USB cables are connected to USB 3.0
connectors (20-1 pin) on the motherboard, works fine. The audio cable
ia connected to the front panel audio connector (AAFP, 10-1 pins) on
the motherboard.

Motherboard is Asus Prime H270 Pro. System is W10 Pro 64b.
Audio chip is RealTEK ALC 887, default audio output is Realtek High
Definition Audio (on the motherboard). In the BIOS the audio chip is
enabled.
Driver is correctly installed, when playing a music file there is an
audio signal at the rear audio output on the motherboard. But there is
no signal at the audio output of the front panel.
In the Realtek Audio Manager these are ticked: Make front and rear
output devices playback different audio streams simultaneously. And:
HD Audio front panel. This is what the front panel is, no AC97.

So I think there should be a signal on the front panel output, but
there isn't. As the frontpanel contains no electronic devices, chances
are zero this panel is at fault.
But what can it be? Do you have any suggestions?

Thanks in advance,

Fokke Nauta

This is Delock's site;
https://www.delock.com/
Find your device and send us the URL.

Ed

Thanks! I found it:

https://www.delock.com/produkte/674_.../merkmale.html

Fokke

No audio output on the front panel
 

On 07/30/2018 07:31 AM, Ed Cryer wrote:
Fokke Nauta wrote:
Hi all,

This has got nothing to do with Windows 10, but perhaps you may make
me think into the right direction.
This is the case:

Recently purchased a front panel audio connection bay 3,5". The make
is Delock. There are two USB 3.0 connectors and a HD Audio in- and
headphone output. There are no electronic devices in this thing, it
has connectors and cables only. USB cables are connected to USB 3.0
connectors (20-1 pin) on the motherboard, works fine. The audio cable
ia connected to the front panel audio connector (AAFP, 10-1 pins) on
the motherboard.

Motherboard is Asus Prime H270 Pro. System is W10 Pro 64b.
Audio chip is RealTEK ALC 887, default audio output is Realtek High
Definition Audio (on the motherboard). In the BIOS the audio chip is
enabled.
Driver is correctly installed, when playing a music file there is an
audio signal at the rear audio output on the motherboard. But there is
no signal at the audio output of the front panel.
In the Realtek Audio Manager these are ticked: Make front and rear
output devices playback different audio streams simultaneously. And:
HD Audio front panel. This is what the front panel is, no AC97.

So I think there should be a signal on the front panel output, but
there isn't. As the frontpanel contains no electronic devices, chances
are zero this panel is at fault.
But what can it be? Do you have any suggestions?

Thanks in advance,

Fokke Nauta

This is Delock's site;
https://www.delock.com/
Find your device and send us the URL.

Ed
What does the panel have to do with this. Since it's just an extension
of jacks on the motherboard, isn't this an issue with how to connect to
the motherboard and or use of the OS to manipulate the hardware on the
motherboard?

No audio output on the front panel
 

Fokke Nauta wrote:
On 30/07/2018 13:31, Ed Cryer wrote:
Fokke Nauta wrote:
Hi all,

This has got nothing to do with Windows 10, but perhaps you may make
me think into the right direction.
This is the case:

Recently purchased a front panel audio connection bay 3,5". The make
is Delock. There are two USB 3.0 connectors and a HD Audio in- and
headphone output. There are no electronic devices in this thing, it
has connectors and cables only. USB cables are connected to USB 3.0
connectors (20-1 pin) on the motherboard, works fine. The audio cable
ia connected to the front panel audio connector (AAFP, 10-1 pins) on
the motherboard.

Motherboard is Asus Prime H270 Pro. System is W10 Pro 64b.
Audio chip is RealTEK ALC 887, default audio output is Realtek High
Definition Audio (on the motherboard). In the BIOS the audio chip is
enabled.
Driver is correctly installed, when playing a music file there is an
audio signal at the rear audio output on the motherboard. But there is
no signal at the audio output of the front panel.
In the Realtek Audio Manager these are ticked: Make front and rear
output devices playback different audio streams simultaneously. And:
HD Audio front panel. This is what the front panel is, no AC97.

So I think there should be a signal on the front panel output, but
there isn't. As the frontpanel contains no electronic devices, chances
are zero this panel is at fault.
But what can it be? Do you have any suggestions?

Thanks in advance,

Fokke Nauta

This is Delock's site;
https://www.delock.com/
Find your device and send us the URL.

Ed

Thanks! I found it:

https://www.delock.com/produkte/674_.../merkmale.html

Fokke

USB both working ok.
Both audio channels completely dead? Or recognised by Realtek?
Neither microphone nor headset work?
Are you trying it with major speakers when it can only handle
low-powered things?

Ed

No audio output on the front panel
 

On 30/07/2018 14:09, Ed Cryer wrote:
Fokke Nauta wrote:
On 30/07/2018 13:31, Ed Cryer wrote:
Fokke Nauta wrote:
Hi all,

This has got nothing to do with Windows 10, but perhaps you may make
me think into the right direction.
This is the case:

Recently purchased a front panel audio connection bay 3,5". The make
is Delock. There are two USB 3.0 connectors and a HD Audio in- and
headphone output. There are no electronic devices in this thing, it
has connectors and cables only. USB cables are connected to USB 3.0
connectors (20-1 pin) on the motherboard, works fine. The audio cable
ia connected to the front panel audio connector (AAFP, 10-1 pins) on
the motherboard.

Motherboard is Asus Prime H270 Pro. System is W10 Pro 64b.
Audio chip is RealTEK ALC 887, default audio output is Realtek High
Definition Audio (on the motherboard). In the BIOS the audio chip is
enabled.
Driver is correctly installed, when playing a music file there is an
audio signal at the rear audio output on the motherboard. But there is
no signal at the audio output of the front panel.
In the Realtek Audio Manager these are ticked: Make front and rear
output devices playback different audio streams simultaneously. And:
HD Audio front panel. This is what the front panel is, no AC97.

So I think there should be a signal on the front panel output, but
there isn't. As the frontpanel contains no electronic devices, chances
are zero this panel is at fault.
But what can it be? Do you have any suggestions?

Thanks in advance,

Fokke Nauta

This is Delock's site;
https://www.delock.com/
Find your device and send us the URL.

Ed

Thanks! I found it:

https://www.delock.com/produkte/674_.../merkmale.html

Fokke

USB both working ok.

Yes.

Both audio channels completely dead?

The headphone output is. Can't check the microphone input as I have no
microphone (or another sound device) with a 3.5 mm output jack.

Or recognised by Realtek?

How can I check that?

Neither microphone nor headset work?

As I said, can't check the input.
The head set output is dead, I don't hear even a click when I put its
plug in. The head phone itself is OK.

Are you trying it with major speakers when it can only handle
low-powered things?

It has the head phone symbol next to the output. So I assume a regular
head phone should work. But I can measure its impedance.


Ed

Fokke

No audio output on the front panel
 

On 30/07/2018 14:18, Fokke Nauta wrote:
On 30/07/2018 14:09, Ed Cryer wrote:
Fokke Nauta wrote:
On 30/07/2018 13:31, Ed Cryer wrote:
Fokke Nauta wrote:
Hi all,

This has got nothing to do with Windows 10, but perhaps you may make
me think into the right direction.
This is the case:

Recently purchased a front panel audio connection bay 3,5". The make
is Delock. There are two USB 3.0 connectors and a HD Audio in- and
headphone output. There are no electronic devices in this thing, it
has connectors and cables only. USB cables are connected to USB 3.0
connectors (20-1 pin) on the motherboard, works fine. The audio cable
ia connected to the front panel audio connector (AAFP, 10-1 pins) on
the motherboard.

Motherboard is Asus Prime H270 Pro. System is W10 Pro 64b.
Audio chip is RealTEK ALC 887, default audio output is Realtek High
Definition Audio (on the motherboard). In the BIOS the audio chip is
enabled.
Driver is correctly installed, when playing a music file there is an
audio signal at the rear audio output on the motherboard. But there is
no signal at the audio output of the front panel.
In the Realtek Audio Manager these are ticked: Make front and rear
output devices playback different audio streams simultaneously. And:
HD Audio front panel. This is what the front panel is, no AC97.

So I think there should be a signal on the front panel output, but
there isn't. As the frontpanel contains no electronic devices, chances
are zero this panel is at fault.
But what can it be? Do you have any suggestions?

Thanks in advance,

Fokke Nauta

This is Delock's site;
https://www.delock.com/
Find your device and send us the URL.

Ed

Thanks! I found it:

https://www.delock.com/produkte/674_.../merkmale.html

Fokke

USB both working ok.

Yes.

Both audio channels completely dead?

The headphone output is. Can't check the microphone input as I have no
microphone (or another sound device) with a 3.5 mm output jack.

The headphone is 35 ohms. Perhaps I can use it as a microphone, to see
what the mic input does.


Or recognised by Realtek?

How can I check that?

Neither microphone nor headset work?

As I said, can't check the input.
The head set output is dead, I don't hear even a click when I put its
plug in. The head phone itself is OK.

Are you trying it with major speakers when it can only handle
low-powered things?

It has the head phone symbol next to the output. So I assume a regular
head phone should work. But I can measure its impedance.


Ed

Fokke

No audio output on the front panel
 

On 7/30/2018 5:19 AM, Fokke Nauta wrote:
Hi all,

This has got nothing to do with Windows 10, but perhaps you may make me
think into the right direction.
This is the case:

Recently purchased a front panel audio connection bay 3,5". The make is
Delock. There are two USB 3.0 connectors and a HD Audio in- and
headphone output. There are no electronic devices in this thing, it has
connectors and cables only. USB cables are connected to USB 3.0
connectors (20-1 pin) on the motherboard, works fine. The audio cable ia
connected to the front panel audio connector (AAFP, 10-1 pins) on the
motherboard.

Motherboard is Asus Prime H270 Pro. System is W10 Pro 64b.
Audio chip is RealTEK ALC 887, default audio output is Realtek High
Definition Audio (on the motherboard). In the BIOS the audio chip is
enabled.
Driver is correctly installed, when playing a music file there is an
audio signal at the rear audio output on the motherboard. But there is
no signal at the audio output of the front panel.
In the Realtek Audio Manager these are ticked: Make front and rear
output devices playback different audio streams simultaneously. And: HD
Audio front panel. This is what the front panel is, no AC97.

So I think there should be a signal on the front panel output, but there
isn't. As the frontpanel contains no electronic devices, chances are
zero this panel is at fault.
But what can it be? Do you have any suggestions?

Thanks in advance,

Fokke Nauta

You need to find out which audio standard the audio panel is wired for.
Is it wired for HD-audio-compliant pin definition or is it wired for
Legacy AC'97 Compliant definition?

Factory default has the motherboard configured to use the
HD-audio-compliant front panel. I'd suggest going into the motherboard
configuration and change it to the AC'97 standard and see if that gets
things working for you.