HELP! can't get to the web
 

Home XP. We have 5 windows users, but as of yesterday
only one of
us can access the internet. The one that can is an
administrator and has access in both IE and Netscape. The
other 4 get a 'file can't be found' notice. Some of the
other 4 may also be administrators(?). We recently
cleared out a bunch of spyware (Ad destroyer, virtual
bouncer, and a search toolbar) using Spybot. The same
thing occurs in both IE and Netscape. Symantic & Spybot
show I'm clean. Why why why?

I did see one Rundll error, but it has not reappeared and
I have no idea if it is crelated.

RUNDLL
An exception has occurred while trying to
run "C:\WINDOWS/system32/msg121.cyp.dll",UMonitor"

HELP! can't get to the web
 

The error is probably part of the spyware you removed but probably not what
is keeping you from connecting.

What happens if you type "ipconfig /renew" at a command prompt.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


"maynard" wrote in message
...
Home XP. We have 5 windows users, but as of yesterday
only one of
us can access the internet. The one that can is an
administrator and has access in both IE and Netscape. The
other 4 get a 'file can't be found' notice. Some of the
other 4 may also be administrators(?). We recently
cleared out a bunch of spyware (Ad destroyer, virtual
bouncer, and a search toolbar) using Spybot. The same
thing occurs in both IE and Netscape. Symantic & Spybot
show I'm clean. Why why why?

I did see one Rundll error, but it has not reappeared and
I have no idea if it is crelated.

RUNDLL
An exception has occurred while trying to
run "C:\WINDOWS/system32/msg121.cyp.dll",UMonitor"

HELP! can't get to the web
 

Thanks for your kind reply...

I get a message that reads: "No operation can be
performed on Local Area Connection while it has its media
disconnected"

-----Original Message-----
The error is probably part of the spyware you removed
but probably not what
is keeping you from connecting.

What happens if you type "ipconfig /renew" at a command
prompt.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and
confers no rights.


"maynard" wrote in
message
...
Home XP. We have 5 windows users, but as of yesterday
only one of
us can access the internet. The one that can is an
administrator and has access in both IE and Netscape.
The
other 4 get a 'file can't be found' notice. Some of
the
other 4 may also be administrators(?). We recently
cleared out a bunch of spyware (Ad destroyer, virtual
bouncer, and a search toolbar) using Spybot. The same
thing occurs in both IE and Netscape. Symantic & Spybot
show I'm clean. Why why why?

I did see one Rundll error, but it has not reappeared
and
I have no idea if it is crelated.

RUNDLL
An exception has occurred while trying to
run "C:\WINDOWS/system32/msg121.cyp.dll",UMonitor"



.

HELP! can't get to the web
 

Thanks for your kind reply...

I get a message that reads: "No operation can be
performed on Local Area Connection while it has its media
disconnected"

-----Original Message-----
The error is probably part of the spyware you removed
but probably not what
is keeping you from connecting.

What happens if you type "ipconfig /renew" at a command
prompt.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and
confers no rights.


"maynard" wrote in
message
...
Home XP. We have 5 windows users, but as of yesterday
only one of
us can access the internet. The one that can is an
administrator and has access in both IE and Netscape.
The
other 4 get a 'file can't be found' notice. Some of
the
other 4 may also be administrators(?). We recently
cleared out a bunch of spyware (Ad destroyer, virtual
bouncer, and a search toolbar) using Spybot. The same
thing occurs in both IE and Netscape. Symantic & Spybot
show I'm clean. Why why why?

I did see one Rundll error, but it has not reappeared
and
I have no idea if it is crelated.

RUNDLL
An exception has occurred while trying to
run "C:\WINDOWS/system32/msg121.cyp.dll",UMonitor"



.

HELP! can't get to the web
 

Thanks for your kind reply...

I get a message that reads: "No operation can be
performed on Local Area Connection while it has its media
disconnected"

-----Original Message-----
The error is probably part of the spyware you removed
but probably not what
is keeping you from connecting.

What happens if you type "ipconfig /renew" at a command
prompt.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and
confers no rights.


"maynard" wrote in
message
...
Home XP. We have 5 windows users, but as of yesterday
only one of
us can access the internet. The one that can is an
administrator and has access in both IE and Netscape.
The
other 4 get a 'file can't be found' notice. Some of
the
other 4 may also be administrators(?). We recently
cleared out a bunch of spyware (Ad destroyer, virtual
bouncer, and a search toolbar) using Spybot. The same
thing occurs in both IE and Netscape. Symantic & Spybot
show I'm clean. Why why why?

I did see one Rundll error, but it has not reappeared
and
I have no idea if it is crelated.

RUNDLL
An exception has occurred while trying to
run "C:\WINDOWS/system32/msg121.cyp.dll",UMonitor"



.

HELP! can't get to the web
 

Are the lights on your NIC lit? Since you lost all these machines at once I
wonder if they are hook up to the same hub and if something has gone wrong
there.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


"maynard" wrote in message
...
Thanks for your kind reply...

I get a message that reads: "No operation can be
performed on Local Area Connection while it has its media
disconnected"

-----Original Message-----
The error is probably part of the spyware you removed
but probably not what
is keeping you from connecting.

What happens if you type "ipconfig /renew" at a command
prompt.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and
confers no rights.


"maynard" wrote in
message
...
Home XP. We have 5 windows users, but as of yesterday
only one of
us can access the internet. The one that can is an
administrator and has access in both IE and Netscape.
The
other 4 get a 'file can't be found' notice. Some of
the
other 4 may also be administrators(?). We recently
cleared out a bunch of spyware (Ad destroyer, virtual
bouncer, and a search toolbar) using Spybot. The same
thing occurs in both IE and Netscape. Symantic & Spybot
show I'm clean. Why why why?

I did see one Rundll error, but it has not reappeared
and
I have no idea if it is crelated.

RUNDLL
An exception has occurred while trying to
run "C:\WINDOWS/system32/msg121.cyp.dll",UMonitor"



.

HELP! can't get to the web
 

Thanks for your kind reply...

I get a message that reads: "No operation can be
performed on Local Area Connection while it has its media
disconnected"

-----Original Message-----
The error is probably part of the spyware you removed
but probably not what
is keeping you from connecting.

What happens if you type "ipconfig /renew" at a command
prompt.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and
confers no rights.


"maynard" wrote in
message
...
Home XP. We have 5 windows users, but as of yesterday
only one of
us can access the internet. The one that can is an
administrator and has access in both IE and Netscape.
The
other 4 get a 'file can't be found' notice. Some of
the
other 4 may also be administrators(?). We recently
cleared out a bunch of spyware (Ad destroyer, virtual
bouncer, and a search toolbar) using Spybot. The same
thing occurs in both IE and Netscape. Symantic & Spybot
show I'm clean. Why why why?

I did see one Rundll error, but it has not reappeared
and
I have no idea if it is crelated.

RUNDLL
An exception has occurred while trying to
run "C:\WINDOWS/system32/msg121.cyp.dll",UMonitor"



.

HELP! can't get to the web
 

Are the lights on your NIC lit? Since you lost all these machines at once I
wonder if they are hook up to the same hub and if something has gone wrong
there.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


"maynard" wrote in message
...
Thanks for your kind reply...

I get a message that reads: "No operation can be
performed on Local Area Connection while it has its media
disconnected"

-----Original Message-----
The error is probably part of the spyware you removed
but probably not what
is keeping you from connecting.

What happens if you type "ipconfig /renew" at a command
prompt.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and
confers no rights.


"maynard" wrote in
message
...
Home XP. We have 5 windows users, but as of yesterday
only one of
us can access the internet. The one that can is an
administrator and has access in both IE and Netscape.
The
other 4 get a 'file can't be found' notice. Some of
the
other 4 may also be administrators(?). We recently
cleared out a bunch of spyware (Ad destroyer, virtual
bouncer, and a search toolbar) using Spybot. The same
thing occurs in both IE and Netscape. Symantic & Spybot
show I'm clean. Why why why?

I did see one Rundll error, but it has not reappeared
and
I have no idea if it is crelated.

RUNDLL
An exception has occurred while trying to
run "C:\WINDOWS/system32/msg121.cyp.dll",UMonitor"



.