stolen Windows XP
 

Late last month someone stole my laptop which had XP on
it. I contacted Toshiba (it came preloaded) and they said
to contact Microsoft about getting a version that is not a
recovery disk.

I guess I am wondering how to contact MS directly, the
site is a nightmare for this type of question? Do I have
a license for XP or not?

Any ideas?

stolen Windows XP
 

NO

Testy

"David Kruse" wrote in message
...
Late last month someone stole my laptop which had XP on
it. I contacted Toshiba (it came preloaded) and they said
to contact Microsoft about getting a version that is not a
recovery disk.

I guess I am wondering how to contact MS directly, the
site is a nightmare for this type of question? Do I have
a license for XP or not?

Any ideas?


---
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stolen Windows XP
 

David;
If Windows XP came preinstalled, it is OEM.
If Windows XP is OEM, it was stolen with the computer regardless if
you have the CD or Product Key.
Microsoft can do nothing since it is OEM, all support comes from
manufacturer.
Include Windows as part of the laptop insurance claim.

Your OEM license was stolen with the computer so you no longer have a
valid license.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"David Kruse" wrote in message
...
Late last month someone stole my laptop which had XP on
it. I contacted Toshiba (it came preloaded) and they said
to contact Microsoft about getting a version that is not a
recovery disk.

I guess I am wondering how to contact MS directly, the
site is a nightmare for this type of question? Do I have
a license for XP or not?

Any ideas?

I had the same thing happen, My laptop was stolen. I have the key however cause I wrote it down. What I want to know is if Microsoft has a website that you can register the key as stolen. That way if someone else tries to do a reinstall they won't be able to use it. If anyone can help please email me at

Thanks,
Harley9

Quote:

Originally posted by Jupiter Jones [MVP] David; If Windows XP came preinstalled, it is OEM. If Windows XP is OEM, it was stolen with the computer regardless if you have the CD or Product Key. Microsoft can do nothing since it is OEM, all support comes from manufacturer. Include Windows as part of the laptop insurance claim. Your OEM license was stolen with the computer so you no longer have a valid license. -- Jupiter Jones [MVP] An easier way to read newsgroup messages: http://www.microsoft.com/windowsxp/p...oups/setup.asp Please respond to newsgroup only for everyone's benefit. "David Kruse" wrote in message ... Late last month someone stole my laptop which had XP on it. I contacted Toshiba (it came preloaded) and they said to contact Microsoft about getting a version that is not a recovery disk. I guess I am wondering how to contact MS directly, the site is a nightmare for this type of question? Do I have a license for XP or not? Any ideas?