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HP PSC 1600 All-In-One scan/print problem
Hi,
I have recently acquired a used HP PSC 1600 All-In One. The test print is OK. Regular printing (without using the scanner) seems OK. My first attempt at "Copy" resulted in a perfect b/w print except for a solid black stripe running down the full length of the paper, 11" long X 9/16" wide. (28 cm X 14 mm). I would greatly appreciate a solution to this problem. Andy I. (WIN XP SP3; IE 7; OE 6) |
HP PSC 1600 All-In-One scan/print problem
Andy I. wrote:
Hi, I have recently acquired a used HP PSC 1600 All-In One. The test print is OK. Regular printing (without using the scanner) seems OK. My first attempt at "Copy" resulted in a perfect b/w print except for a solid black stripe running down the full length of the paper, 11" long X 9/16" wide. (28 cm X 14 mm). I would greatly appreciate a solution to this problem. Andy I. (WIN XP SP3; IE 7; OE 6) There's generally a reason that a *used* device is sold by the original buyer. Often, that reason is because the device no longer works as well as it did when it was new. Or see: http://h10025.www1.hp.com/ewfrf/wc/d...434551&lang=en -- Lem Apollo 11 - 40 years ago: http://www.nasa.gov/mission_pages/ap...0th/index.html |
HP PSC 1600 All-In-One scan/print problem
Andy I. wrote:
Hi, I have recently acquired a used HP PSC 1600 All-In One. The test print is OK. Regular printing (without using the scanner) seems OK. My first attempt at "Copy" resulted in a perfect b/w print except for a solid black stripe running down the full length of the paper, 11" long X 9/16" wide. (28 cm X 14 mm). I would greatly appreciate a solution to this problem. Andy I. (WIN XP SP3; IE 7; OE 6) There's generally a reason that a *used* device is sold by the original buyer. Often, that reason is because the device no longer works as well as it did when it was new. Or see: http://h10025.www1.hp.com/ewfrf/wc/d...434551&lang=en -- Lem Apollo 11 - 40 years ago: http://www.nasa.gov/mission_pages/ap...0th/index.html |
HP PSC 1600 All-In-One scan/print problem
"Lem" lemp40@unknownhost wrote in message ... : Andy I. wrote: : Hi, : : I have recently acquired a used HP PSC 1600 All-In One. The test print is : OK. Regular printing (without using the scanner) seems OK. : My first attempt at "Copy" resulted in a perfect b/w print except for a : solid black stripe running down the full length of the paper, 11" long X : 9/16" wide. (28 cm X 14 mm). : : I would greatly appreciate a solution to this problem. : Andy I. (WIN XP SP3; IE 7; OE 6) : : : : There's generally a reason that a *used* device is sold by the original : buyer. Often, that reason is because the device no longer works as well : as it did when it was new. : : Or see: : http://h10025.www1.hp.com/ewfrf/wc/d...434551&lang=en : : -- : Lem : : Apollo 11 - 40 years ago: : http://www.nasa.gov/mission_pages/ap...0th/index.html Thank you Lem. The link you provided seemed to portray the symptom I am experiencing, but none of the suggested remedies worked for me. The final check was an interesting idea, copying a *blank* sheet of paper. The result for me was the same 14 mm - wide black stripe......... The instructions were to copy that blank sheet in *black*. I've just had the brilliant idea to try copy *color*! Result - the same *black* stripe! Puzzled. Andy I. |
HP PSC 1600 All-In-One scan/print problem
"Lem" lemp40@unknownhost wrote in message ... : Andy I. wrote: : Hi, : : I have recently acquired a used HP PSC 1600 All-In One. The test print is : OK. Regular printing (without using the scanner) seems OK. : My first attempt at "Copy" resulted in a perfect b/w print except for a : solid black stripe running down the full length of the paper, 11" long X : 9/16" wide. (28 cm X 14 mm). : : I would greatly appreciate a solution to this problem. : Andy I. (WIN XP SP3; IE 7; OE 6) : : : : There's generally a reason that a *used* device is sold by the original : buyer. Often, that reason is because the device no longer works as well : as it did when it was new. : : Or see: : http://h10025.www1.hp.com/ewfrf/wc/d...434551&lang=en : : -- : Lem : : Apollo 11 - 40 years ago: : http://www.nasa.gov/mission_pages/ap...0th/index.html Thank you Lem. The link you provided seemed to portray the symptom I am experiencing, but none of the suggested remedies worked for me. The final check was an interesting idea, copying a *blank* sheet of paper. The result for me was the same 14 mm - wide black stripe......... The instructions were to copy that blank sheet in *black*. I've just had the brilliant idea to try copy *color*! Result - the same *black* stripe! Puzzled. Andy I. |
HP PSC 1600 All-In-One scan/print problem
Andy I. wrote:
"Lem" lemp40@unknownhost wrote in message ... : Andy I. wrote: : Hi, : : I have recently acquired a used HP PSC 1600 All-In One. The test print is : OK. Regular printing (without using the scanner) seems OK. : My first attempt at "Copy" resulted in a perfect b/w print except for a : solid black stripe running down the full length of the paper, 11" long X : 9/16" wide. (28 cm X 14 mm). : : I would greatly appreciate a solution to this problem. : Andy I. (WIN XP SP3; IE 7; OE 6) : : : : There's generally a reason that a *used* device is sold by the original : buyer. Often, that reason is because the device no longer works as well : as it did when it was new. : : Or see: : http://h10025.www1.hp.com/ewfrf/wc/d...434551&lang=en : : -- : Lem : : Apollo 11 - 40 years ago: : http://www.nasa.gov/mission_pages/ap...0th/index.html Thank you Lem. The link you provided seemed to portray the symptom I am experiencing, but none of the suggested remedies worked for me. The final check was an interesting idea, copying a *blank* sheet of paper. The result for me was the same 14 mm - wide black stripe......... The instructions were to copy that blank sheet in *black*. I've just had the brilliant idea to try copy *color*! Result - the same *black* stripe! Puzzled. Andy I. Looks as if you're at "Solution three": Quote If the copy has vertical bands, lines, or streaks, there might be dust inside the product, poor internal connections, or the product might be damaged. See the next solution. Solution three: Service the All-in-One If you have completed all the steps listed above and are still experiencing a problem, service the product. /Quote -- Lem Apollo 11 - 40 years ago: http://www.nasa.gov/mission_pages/ap...0th/index.html |
HP PSC 1600 All-In-One scan/print problem
Andy I. wrote:
"Lem" lemp40@unknownhost wrote in message ... : Andy I. wrote: : Hi, : : I have recently acquired a used HP PSC 1600 All-In One. The test print is : OK. Regular printing (without using the scanner) seems OK. : My first attempt at "Copy" resulted in a perfect b/w print except for a : solid black stripe running down the full length of the paper, 11" long X : 9/16" wide. (28 cm X 14 mm). : : I would greatly appreciate a solution to this problem. : Andy I. (WIN XP SP3; IE 7; OE 6) : : : : There's generally a reason that a *used* device is sold by the original : buyer. Often, that reason is because the device no longer works as well : as it did when it was new. : : Or see: : http://h10025.www1.hp.com/ewfrf/wc/d...434551&lang=en : : -- : Lem : : Apollo 11 - 40 years ago: : http://www.nasa.gov/mission_pages/ap...0th/index.html Thank you Lem. The link you provided seemed to portray the symptom I am experiencing, but none of the suggested remedies worked for me. The final check was an interesting idea, copying a *blank* sheet of paper. The result for me was the same 14 mm - wide black stripe......... The instructions were to copy that blank sheet in *black*. I've just had the brilliant idea to try copy *color*! Result - the same *black* stripe! Puzzled. Andy I. Looks as if you're at "Solution three": Quote If the copy has vertical bands, lines, or streaks, there might be dust inside the product, poor internal connections, or the product might be damaged. See the next solution. Solution three: Service the All-in-One If you have completed all the steps listed above and are still experiencing a problem, service the product. /Quote -- Lem Apollo 11 - 40 years ago: http://www.nasa.gov/mission_pages/ap...0th/index.html |
HP PSC 1600 All-In-One scan/print problem
"Andy I." [email protected] wrote in message ... "Lem" lemp40@unknownhost wrote in message ... : Andy I. wrote: : Hi, : : I have recently acquired a used HP PSC 1600 All-In One. The test print is : OK. Regular printing (without using the scanner) seems OK. : My first attempt at "Copy" resulted in a perfect b/w print except for a : solid black stripe running down the full length of the paper, 11" long X : 9/16" wide. (28 cm X 14 mm). : : I would greatly appreciate a solution to this problem. : Andy I. (WIN XP SP3; IE 7; OE 6) : : : : There's generally a reason that a *used* device is sold by the original : buyer. Often, that reason is because the device no longer works as well : as it did when it was new. : : Or see: : http://h10025.www1.hp.com/ewfrf/wc/d...434551&lang=en : : -- : Lem : : Apollo 11 - 40 years ago: : http://www.nasa.gov/mission_pages/ap...0th/index.html Thank you Lem. The link you provided seemed to portray the symptom I am experiencing, but none of the suggested remedies worked for me. The final check was an interesting idea, copying a *blank* sheet of paper. The result for me was the same 14 mm - wide black stripe......... The instructions were to copy that blank sheet in *black*. I've just had the brilliant idea to try copy *color*! Result - the same *black* stripe! Puzzled. Andy I. ***** Hi Andy, I had an HP All in One that had a similar problem. What I did to get rid of it was to remove the cover and tighten the screws that mount the main board to the metal frame. These screw points are common grounds that connect each other through the frame. You might also try (with the plug removed) reseating all the plugs that go to the boards. Good Luck! Larry Australia |
HP PSC 1600 All-In-One scan/print problem
"Andy I." [email protected] wrote in message ... "Lem" lemp40@unknownhost wrote in message ... : Andy I. wrote: : Hi, : : I have recently acquired a used HP PSC 1600 All-In One. The test print is : OK. Regular printing (without using the scanner) seems OK. : My first attempt at "Copy" resulted in a perfect b/w print except for a : solid black stripe running down the full length of the paper, 11" long X : 9/16" wide. (28 cm X 14 mm). : : I would greatly appreciate a solution to this problem. : Andy I. (WIN XP SP3; IE 7; OE 6) : : : : There's generally a reason that a *used* device is sold by the original : buyer. Often, that reason is because the device no longer works as well : as it did when it was new. : : Or see: : http://h10025.www1.hp.com/ewfrf/wc/d...434551&lang=en : : -- : Lem : : Apollo 11 - 40 years ago: : http://www.nasa.gov/mission_pages/ap...0th/index.html Thank you Lem. The link you provided seemed to portray the symptom I am experiencing, but none of the suggested remedies worked for me. The final check was an interesting idea, copying a *blank* sheet of paper. The result for me was the same 14 mm - wide black stripe......... The instructions were to copy that blank sheet in *black*. I've just had the brilliant idea to try copy *color*! Result - the same *black* stripe! Puzzled. Andy I. ***** Hi Andy, I had an HP All in One that had a similar problem. What I did to get rid of it was to remove the cover and tighten the screws that mount the main board to the metal frame. These screw points are common grounds that connect each other through the frame. You might also try (with the plug removed) reseating all the plugs that go to the boards. Good Luck! Larry Australia |
HP PSC 1600 All-In-One scan/print problem
"Larry" wrote in message ... : : "Andy I." [email protected] wrote in message : ... : : "Lem" lemp40@unknownhost wrote in message : ... :: Andy I. wrote: :: Hi, :: :: I have recently acquired a used HP PSC 1600 All-In One. The test : is :: OK. Regular printing (without using the scanner) seems OK. :: My first attempt at "Copy" resulted in a perfect b/w print except for a :: solid black stripe running down the full length of the paper, 11" long X :: 9/16" wide. (28 cm X 14 mm). :: :: I would greatly appreciate a solution to this problem. :: Andy I. (WIN XP SP3; IE 7; OE 6) :: :: :: :: There's generally a reason that a *used* device is sold by the original :: buyer. Often, that reason is because the device no longer works as well :: as it did when it was new. :: :: Or see: :: : http://h10025.www1.hp.com/ewfrf/wc/d...434551&lang=en :: :: -- :: Lem :: :: Apollo 11 - 40 years ago: :: http://www.nasa.gov/mission_pages/ap...0th/index.html : : Thank you Lem. The link you provided seemed to portray the symptom I am : experiencing, but none of the suggested remedies worked for me. The final : check was an interesting idea, copying a *blank* sheet of paper. The result : for me was the same 14 mm - wide black stripe......... : : The instructions were to copy that blank sheet in *black*. I've just had : the brilliant idea to try copy *color*! Result - the same *black* stripe! : : Puzzled. : Andy I. : : ***** : : Hi Andy, : : I had an HP All in One that had a similar problem. What I did to get rid of : it was to remove the cover and tighten the screws that mount the main board : to the metal frame. These screw points are common grounds that connect each : other through the frame. You might also try (with the plug removed) : reseating all the plugs that go to the boards. : : Good Luck! : : Larry : Australia : : Thanks Larry. I'll try that. Andy I. Hello again Larry. No joy there. I lifted the scanner cover and removed four screws, but couldn't get any further. I don't see any metal anywhere in this All-In-One. I have a worn out ten-year old HP DeskJet 882C printer, which I'd hoped that this All-In-One would replace. The old printer does have obvious metal parts. Andy I. |
HP PSC 1600 All-In-One scan/print problem
"Larry" wrote in message ... : : "Andy I." [email protected] wrote in message : ... : : "Lem" lemp40@unknownhost wrote in message : ... :: Andy I. wrote: :: Hi, :: :: I have recently acquired a used HP PSC 1600 All-In One. The test : is :: OK. Regular printing (without using the scanner) seems OK. :: My first attempt at "Copy" resulted in a perfect b/w print except for a :: solid black stripe running down the full length of the paper, 11" long X :: 9/16" wide. (28 cm X 14 mm). :: :: I would greatly appreciate a solution to this problem. :: Andy I. (WIN XP SP3; IE 7; OE 6) :: :: :: :: There's generally a reason that a *used* device is sold by the original :: buyer. Often, that reason is because the device no longer works as well :: as it did when it was new. :: :: Or see: :: : http://h10025.www1.hp.com/ewfrf/wc/d...434551&lang=en :: :: -- :: Lem :: :: Apollo 11 - 40 years ago: :: http://www.nasa.gov/mission_pages/ap...0th/index.html : : Thank you Lem. The link you provided seemed to portray the symptom I am : experiencing, but none of the suggested remedies worked for me. The final : check was an interesting idea, copying a *blank* sheet of paper. The result : for me was the same 14 mm - wide black stripe......... : : The instructions were to copy that blank sheet in *black*. I've just had : the brilliant idea to try copy *color*! Result - the same *black* stripe! : : Puzzled. : Andy I. : : ***** : : Hi Andy, : : I had an HP All in One that had a similar problem. What I did to get rid of : it was to remove the cover and tighten the screws that mount the main board : to the metal frame. These screw points are common grounds that connect each : other through the frame. You might also try (with the plug removed) : reseating all the plugs that go to the boards. : : Good Luck! : : Larry : Australia : : Thanks Larry. I'll try that. Andy I. Hello again Larry. No joy there. I lifted the scanner cover and removed four screws, but couldn't get any further. I don't see any metal anywhere in this All-In-One. I have a worn out ten-year old HP DeskJet 882C printer, which I'd hoped that this All-In-One would replace. The old printer does have obvious metal parts. Andy I. |
HP PSC 1600 All-In-One scan/print problem
"Andy I." [email protected] wrote in message ... "Larry" wrote in message ... : : "Andy I." [email protected] wrote in message : ... : : "Lem" lemp40@unknownhost wrote in message : ... :: Andy I. wrote: :: Hi, :: :: I have recently acquired a used HP PSC 1600 All-In One. The test : is :: OK. Regular printing (without using the scanner) seems OK. :: My first attempt at "Copy" resulted in a perfect b/w print except for a :: solid black stripe running down the full length of the paper, 11" long X :: 9/16" wide. (28 cm X 14 mm). :: :: I would greatly appreciate a solution to this problem. :: Andy I. (WIN XP SP3; IE 7; OE 6) :: :: :: :: There's generally a reason that a *used* device is sold by the original :: buyer. Often, that reason is because the device no longer works as well :: as it did when it was new. :: :: Or see: :: : http://h10025.www1.hp.com/ewfrf/wc/d...434551&lang=en :: :: -- :: Lem :: :: Apollo 11 - 40 years ago: :: http://www.nasa.gov/mission_pages/ap...0th/index.html : : Thank you Lem. The link you provided seemed to portray the symptom I am : experiencing, but none of the suggested remedies worked for me. The final : check was an interesting idea, copying a *blank* sheet of paper. The result : for me was the same 14 mm - wide black stripe......... : : The instructions were to copy that blank sheet in *black*. I've just had : the brilliant idea to try copy *color*! Result - the same *black* stripe! : : Puzzled. : Andy I. : : ***** : : Hi Andy, : : I had an HP All in One that had a similar problem. What I did to get rid of : it was to remove the cover and tighten the screws that mount the main board : to the metal frame. These screw points are common grounds that connect each : other through the frame. You might also try (with the plug removed) : reseating all the plugs that go to the boards. : : Good Luck! : : Larry : Australia : : Thanks Larry. I'll try that. Andy I. Hello again Larry. No joy there. I lifted the scanner cover and removed four screws, but couldn't get any further. I don't see any metal anywhere in this All-In-One. I have a worn out ten-year old HP DeskJet 882C printer, which I'd hoped that this All-In-One would replace. The old printer does have obvious metal parts. Andy I. ***** Andy, Mine was an 1170c from around 1999- 2000 era. The back came off and there was 2 vertically mounted boards accessable after you removed a plate inside the plastic cover. Looking at a photo on the net of the PSC1600, this looks quite a bit more modern than the 1170c. Try: http://h10025.www1.hp.com/ewfrf/wc/d...390315&lang=en Support page for that model printer: http://h10025.www1.hp.com/ewfrf/wc/d...product=390315 It doesn't look like you are alone with that problem. Larry |
HP PSC 1600 All-In-One scan/print problem
"Andy I." [email protected] wrote in message ... "Larry" wrote in message ... : : "Andy I." [email protected] wrote in message : ... : : "Lem" lemp40@unknownhost wrote in message : ... :: Andy I. wrote: :: Hi, :: :: I have recently acquired a used HP PSC 1600 All-In One. The test : is :: OK. Regular printing (without using the scanner) seems OK. :: My first attempt at "Copy" resulted in a perfect b/w print except for a :: solid black stripe running down the full length of the paper, 11" long X :: 9/16" wide. (28 cm X 14 mm). :: :: I would greatly appreciate a solution to this problem. :: Andy I. (WIN XP SP3; IE 7; OE 6) :: :: :: :: There's generally a reason that a *used* device is sold by the original :: buyer. Often, that reason is because the device no longer works as well :: as it did when it was new. :: :: Or see: :: : http://h10025.www1.hp.com/ewfrf/wc/d...434551&lang=en :: :: -- :: Lem :: :: Apollo 11 - 40 years ago: :: http://www.nasa.gov/mission_pages/ap...0th/index.html : : Thank you Lem. The link you provided seemed to portray the symptom I am : experiencing, but none of the suggested remedies worked for me. The final : check was an interesting idea, copying a *blank* sheet of paper. The result : for me was the same 14 mm - wide black stripe......... : : The instructions were to copy that blank sheet in *black*. I've just had : the brilliant idea to try copy *color*! Result - the same *black* stripe! : : Puzzled. : Andy I. : : ***** : : Hi Andy, : : I had an HP All in One that had a similar problem. What I did to get rid of : it was to remove the cover and tighten the screws that mount the main board : to the metal frame. These screw points are common grounds that connect each : other through the frame. You might also try (with the plug removed) : reseating all the plugs that go to the boards. : : Good Luck! : : Larry : Australia : : Thanks Larry. I'll try that. Andy I. Hello again Larry. No joy there. I lifted the scanner cover and removed four screws, but couldn't get any further. I don't see any metal anywhere in this All-In-One. I have a worn out ten-year old HP DeskJet 882C printer, which I'd hoped that this All-In-One would replace. The old printer does have obvious metal parts. Andy I. ***** Andy, Mine was an 1170c from around 1999- 2000 era. The back came off and there was 2 vertically mounted boards accessable after you removed a plate inside the plastic cover. Looking at a photo on the net of the PSC1600, this looks quite a bit more modern than the 1170c. Try: http://h10025.www1.hp.com/ewfrf/wc/d...390315&lang=en Support page for that model printer: http://h10025.www1.hp.com/ewfrf/wc/d...product=390315 It doesn't look like you are alone with that problem. Larry |
HP PSC 1600 All-In-One scan/print problem
N
"Larry" wrote in message ... : : "Andy I." [email protected] wrote in message : ... : : "Larry" wrote in message : ... :: :: "Andy I." [email protected] wrote in message :: ... :: :: "Lem" lemp40@unknownhost wrote in message :: ... ::: Andy I. wrote: ::: Hi, ::: ::: I have recently acquired a used HP PSC 1600 All-In One. The test :: is ::: OK. Regular printing (without using the scanner) seems OK. ::: My first attempt at "Copy" resulted in a perfect b/w print except for a ::: solid black stripe running down the full length of the paper, 11" long : X ::: 9/16" wide. (28 cm X 14 mm). ::: ::: I would greatly appreciate a solution to this problem. ::: Andy I. (WIN XP SP3; IE 7; OE 6) ::: ::: ::: ::: There's generally a reason that a *used* device is sold by the original ::: buyer. Often, that reason is because the device no longer works as well ::: as it did when it was new. ::: ::: Or see: ::: :: : http://h10025.www1.hp.com/ewfrf/wc/d...434551&lang=en ::: ::: -- ::: Lem ::: ::: Apollo 11 - 40 years ago: ::: http://www.nasa.gov/mission_pages/ap...0th/index.html :: :: Thank you Lem. The link you provided seemed to portray the symptom I am :: experiencing, but none of the suggested remedies worked for me. The final :: check was an interesting idea, copying a *blank* sheet of paper. The : result :: for me was the same 14 mm - wide black stripe......... :: :: The instructions were to copy that blank sheet in *black*. I've just had :: the brilliant idea to try copy *color*! Result - the same *black* stripe! :: :: Puzzled. :: Andy I. :: :: ***** :: :: Hi Andy, :: :: I had an HP All in One that had a similar problem. What I did to get rid : of :: it was to remove the cover and tighten the screws that mount the main : board :: to the metal frame. These screw points are common grounds that connect : each :: other through the frame. You might also try (with the plug removed) :: reseating all the plugs that go to the boards. :: :: Good Luck! :: :: Larry :: Australia :: :: : Thanks Larry. I'll try that. : : Andy I. : : Hello again Larry. No joy there. I lifted the scanner cover and removed : four screws, but couldn't get any further. I don't see any metal anywhere : in this All-In-One. I have a worn out ten-year old HP DeskJet 882C printer, : which I'd hoped that this All-In-One would replace. The old printer does : have obvious metal parts. : : Andy I. : ***** : Andy, : : Mine was an 1170c from around 1999- 2000 era. The back came off and there : was 2 vertically mounted boards accessable after you removed a plate inside : the plastic cover. Looking at a photo on the net of the PSC1600, this looks : quite a bit more modern than the 1170c. : : Try: : http://h10025.www1.hp.com/ewfrf/wc/d...390315&lang=en : : : Support page for that model printer: : http://h10025.www1.hp.com/ewfrf/wc/d...product=390315 : : It doesn't look like you are alone with that problem. : : Larry : Hi Larry, Now she tells me!.................. My daughter gave me this used All-In-One and now she tells me the scanner doesn't work..................!**/!!?! "It's good for printing", she says......... What I'll do now is hook up my old Umax Astra 1220P scanner (which DOES work) to the All-In-One. If I'd known I would have done this in the first place. I won't be able to do the one-button "Copy", but what the ****! Many thanks for your continued concern and the advice you provided. Andy I. |
HP PSC 1600 All-In-One scan/print problem
N "Larry" wrote in message ... : : "Andy I." [email protected] wrote in message : ... : : "Larry" wrote in message : ... :: :: "Andy I." [email protected] wrote in message :: ... :: :: "Lem" lemp40@unknownhost wrote in message :: ... ::: Andy I. wrote: ::: Hi, ::: ::: I have recently acquired a used HP PSC 1600 All-In One. The test :: is ::: OK. Regular printing (without using the scanner) seems OK. ::: My first attempt at "Copy" resulted in a perfect b/w print except for a ::: solid black stripe running down the full length of the paper, 11" long : X ::: 9/16" wide. (28 cm X 14 mm). ::: ::: I would greatly appreciate a solution to this problem. ::: Andy I. (WIN XP SP3; IE 7; OE 6) ::: ::: ::: ::: There's generally a reason that a *used* device is sold by the original ::: buyer. Often, that reason is because the device no longer works as well ::: as it did when it was new. ::: ::: Or see: ::: :: : http://h10025.www1.hp.com/ewfrf/wc/d...434551&lang=en ::: ::: -- ::: Lem ::: ::: Apollo 11 - 40 years ago: ::: http://www.nasa.gov/mission_pages/ap...0th/index.html :: :: Thank you Lem. The link you provided seemed to portray the symptom I am :: experiencing, but none of the suggested remedies worked for me. The final :: check was an interesting idea, copying a *blank* sheet of paper. The : result :: for me was the same 14 mm - wide black stripe......... :: :: The instructions were to copy that blank sheet in *black*. I've just had :: the brilliant idea to try copy *color*! Result - the same *black* stripe! :: :: Puzzled. :: Andy I. :: :: ***** :: :: Hi Andy, :: :: I had an HP All in One that had a similar problem. What I did to get rid : of :: it was to remove the cover and tighten the screws that mount the main : board :: to the metal frame. These screw points are common grounds that connect : each :: other through the frame. You might also try (with the plug removed) :: reseating all the plugs that go to the boards. :: :: Good Luck! :: :: Larry :: Australia :: :: : Thanks Larry. I'll try that. : : Andy I. : : Hello again Larry. No joy there. I lifted the scanner cover and removed : four screws, but couldn't get any further. I don't see any metal anywhere : in this All-In-One. I have a worn out ten-year old HP DeskJet 882C printer, : which I'd hoped that this All-In-One would replace. The old printer does : have obvious metal parts. : : Andy I. : ***** : Andy, : : Mine was an 1170c from around 1999- 2000 era. The back came off and there : was 2 vertically mounted boards accessable after you removed a plate inside : the plastic cover. Looking at a photo on the net of the PSC1600, this looks : quite a bit more modern than the 1170c. : : Try: : http://h10025.www1.hp.com/ewfrf/wc/d...390315&lang=en : : : Support page for that model printer: : http://h10025.www1.hp.com/ewfrf/wc/d...product=390315 : : It doesn't look like you are alone with that problem. : : Larry : Hi Larry, Now she tells me!.................. My daughter gave me this used All-In-One and now she tells me the scanner doesn't work..................!**/!!?! "It's good for printing", she says......... What I'll do now is hook up my old Umax Astra 1220P scanner (which DOES work) to the All-In-One. If I'd known I would have done this in the first place. I won't be able to do the one-button "Copy", but what the ****! Many thanks for your continued concern and the advice you provided. Andy I. |
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