Malwarebites?
 

I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon

Malwarebites?
 

Gordon wrote on 2/9/2015 4:11 PM:
I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon


What were you doing when you got that?

Have you restarted the computer recently?

Malwarebites?
 

On Mon, 09 Feb 2015 16:20:01 -0500, Alek
wrote:

Gordon wrote on 2/9/2015 4:11 PM:
I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon


What were you doing when you got that?

Have you restarted the computer recently?

It first popped up just after I ran Malwarebites, this morning. It
doesn't seem to be stopping any of my client software or interfering
in any way other than the annoying popup ever five minutes or so.

I've re-started my computer all the way down, turned off and left off
for a few minutes, twice to see if that would clear it away but it
didn't. Gordon

Malwarebites?
 

On 02/09/2015 03:11 PM, Gordon wrote:
I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon



"Arcade" was evidently removed but still exists in startup.

See if it's listed in Task Manager and if so, disable it.


http://www.groovypost.com/howto/wind...rtup-programs/

Malwarebites?
 

On Mon, 09 Feb 2015 15:31:34 -0600, philo wrote:

On 02/09/2015 03:11 PM, Gordon wrote:
I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon



"Arcade" was evidently removed but still exists in startup.

See if it's listed in Task Manager and if so, disable it.


http://www.groovypost.com/howto/wind...rtup-programs/

I couldn't find anything that I could identify with this problem. It
is a DLL but I don't know how to search for a DLL problem.

Malwarebites?
 

On Mon, 09 Feb 2015 15:11:53 -0600, Gordon wrote:

I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon

The "i" in Malwarebytes is actually a "y", BTW.

Somewhere your Windows is starting a program that wants to run that dll
file. A dll file is a secondary file (a library file) that is a separate
part of an executable program.

You would need to find the name of the program. Presumably it's in a
directory whose name starts with ARCADE (if you're lucky, there's only
one such directory), in a subfolder whose name starts with CATHEL. Some
of the letters in those names will probably be lower case, which doesn't
matter to Windows, so you needn't worry about it.

So go to one of your program folders or to C:\Gordon\AppData\Local\ to
help you identify the offending program. Note that AppData has two p's.

Except I'm guessing that the odds are that the program is not there any
more, just a fossil in your startup axis. So take it out of your startup
axis, or if it's actually something you want, reinstall it to fix
whatever is broken.

Let's hope it's not malware.

--
Gene E. Bloch (Stumbling Bloch)

Malwarebites?
 

On Mon, 9 Feb 2015 13:52:07 -0800, "Gene E. Bloch"
wrote:

On Mon, 09 Feb 2015 15:11:53 -0600, Gordon wrote:

I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon

The "i" in Malwarebytes is actually a "y", BTW.

Somewhere your Windows is starting a program that wants to run that dll
file. A dll file is a secondary file (a library file) that is a separate
part of an executable program.

You would need to find the name of the program. Presumably it's in a
directory whose name starts with ARCADE (if you're lucky, there's only
one such directory), in a subfolder whose name starts with CATHEL. Some
of the letters in those names will probably be lower case, which doesn't
matter to Windows, so you needn't worry about it.

So go to one of your program folders or to C:\Gordon\AppData\Local\ to
help you identify the offending program. Note that AppData has two p's.

Except I'm guessing that the odds are that the program is not there any
more, just a fossil in your startup axis. So take it out of your startup
axis, or if it's actually something you want, reinstall it to fix
whatever is broken.

Let's hope it's not malware.

I tried but couldn't find anything that I could identify with this
problem pop up. Would running Windows Defender likely help with this?

Malwarebites?
 

On 02/09/2015 03:50 PM, Gordon wrote:
On Mon, 09 Feb 2015 15:31:34 -0600, philo wrote:

On 02/09/2015 03:11 PM, Gordon wrote:
I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon



"Arcade" was evidently removed but still exists in startup.

See if it's listed in Task Manager and if so, disable it.


http://www.groovypost.com/howto/wind...rtup-programs/

I couldn't find anything that I could identify with this problem. It
is a DLL but I don't know how to search for a DLL problem.




So you are saying there was nothing there with a name starting with
Arcade or Cathel? It might be listed as "EpicPlay" if so disable that

Malwarebites?
 

On Mon, 09 Feb 2015 16:11:53 -0500, Gordon wrote:

I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon

Use Ccleaner and clean the registry. It'll remove any entry linking to
that module.

--
Slimer
OpenMedia, GreenPeace Supporter & SPCA Paw Partner

Malwarebites?
 

On Mon, 09 Feb 2015 16:11:28 -0600, Gordon
wrote:

On Mon, 9 Feb 2015 13:52:07 -0800, "Gene E. Bloch"
wrote:

On Mon, 09 Feb 2015 15:11:53 -0600, Gordon wrote:

I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon

The "i" in Malwarebytes is actually a "y", BTW.

Somewhere your Windows is starting a program that wants to run that dll
file. A dll file is a secondary file (a library file) that is a separate
part of an executable program.

You would need to find the name of the program. Presumably it's in a
directory whose name starts with ARCADE (if you're lucky, there's only
one such directory), in a subfolder whose name starts with CATHEL. Some
of the letters in those names will probably be lower case, which doesn't
matter to Windows, so you needn't worry about it.

So go to one of your program folders or to C:\Gordon\AppData\Local\ to
help you identify the offending program. Note that AppData has two p's.

Except I'm guessing that the odds are that the program is not there any
more, just a fossil in your startup axis. So take it out of your startup
axis, or if it's actually something you want, reinstall it to fix
whatever is broken.

Let's hope it's not malware.

I tried but couldn't find anything that I could identify with this
problem pop up. Would running Windows Defender likely help with this?

Yes, it helped me once when malwarebytes didn't.

Malwarebites?
 

On Mon, 09 Feb 2015 17:22:30 -0500, Slimer wrote:

On Mon, 09 Feb 2015 16:11:53 -0500, Gordon wrote:

I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon

Use Ccleaner and clean the registry. It'll remove any entry linking to
that module.

As well as some possibly necessary items, according to some people who
post here.

I can't recommend that procedure to a novice operator.

In fact, I'm not a novice operator, and I find the list of items that
CCleaner offers to remove way too large for reasonable judgment calls...

--
Gene E. Bloch (Stumbling Bloch)

Malwarebites?
 

On 02/09/2015 04:56 PM, Gene E. Bloch wrote:
On Mon, 09 Feb 2015 17:22:30 -0500, Slimer wrote:

On Mon, 09 Feb 2015 16:11:53 -0500, Gordon wrote:

I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon

Use Ccleaner and clean the registry. It'll remove any entry linking to
that module.

As well as some possibly necessary items, according to some people who
post here.

I can't recommend that procedure to a novice operator.

In fact, I'm not a novice operator, and I find the list of items that
CCleaner offers to remove way too large for reasonable judgment calls...




To be on the safe side, the OP should just allow it to delete the
entries for the offending program and nothing else

Malwarebites?
 

On Mon, 9 Feb 2015 14:56:10 -0800, "Gene E. Bloch"
wrote:

On Mon, 09 Feb 2015 17:22:30 -0500, Slimer wrote:

On Mon, 09 Feb 2015 16:11:53 -0500, Gordon wrote:

I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon

Use Ccleaner and clean the registry. It'll remove any entry linking to
that module.

As well as some possibly necessary items, according to some people who
post here.

I can't recommend that procedure to a novice operator.

In fact, I'm not a novice operator, and I find the list of items that
CCleaner offers to remove way too large for reasonable judgment calls...

I'm beginning to think this is a registry problem that resulted when
Malwarebytes removed the associated program but didn't remove the
registry entry. How can I check this out? Gordon

Malwarebites?
 

On Mon, 09 Feb 2015 17:26:09 -0600, Gordon wrote:

On Mon, 9 Feb 2015 14:56:10 -0800, "Gene E. Bloch"
wrote:

On Mon, 09 Feb 2015 17:22:30 -0500, Slimer wrote:

On Mon, 09 Feb 2015 16:11:53 -0500, Gordon wrote:

I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon

Use Ccleaner and clean the registry. It'll remove any entry linking to
that module.

As well as some possibly necessary items, according to some people who
post here.

I can't recommend that procedure to a novice operator.

In fact, I'm not a novice operator, and I find the list of items that
CCleaner offers to remove way too large for reasonable judgment calls...

I'm beginning to think this is a registry problem that resulted when
Malwarebytes removed the associated program but didn't remove the
registry entry. How can I check this out? Gordon

You said it continues to happen after a reboot, so the check the usually
autorun areas of the Registry. Among the good stuff, something will look out
of whack.

Malwarebites?
 

Gordon wrote on 2/9/2015 4:11 PM:
I have been having some problems with my HP Pavilion, running Windows
8.1. It seemed to be loaded up with trash and other forms of malware.
I bought an on-line copy of Malwarebites, installed it and ran it this
morning. Everything went very well and most of the problems seem to
have been eradicated...but, I keep getting a pop-up saying,

There was a problem starting
C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found.

What is causing this, and how can I get rid of it?

Thanks, Gordon

Try Autoruns. With this you can search for stuff like 'arcade' or 'cathel' etc. If you find it, you can first disable
it. If that works then you can delete it. You might have to be admin but that's minor.

https://technet.microsoft.com/en-us/.../bb963902.aspx