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Sporadic Printer Malfunction
Sporadically the "Use Printer Offline" selection is on
when I boot. After unselecting, the printer will not function. Must reboot, sometimes more than once, after unselecting to get printer back online. Is this caused by a virus? Steve |
Sporadic Printer Malfunction
Possibly...... when was the last time you did a complete system scan with
antivirus software using updated signatures? Cari www.coribright.com "SteveP" wrote in message ... Sporadically the "Use Printer Offline" selection is on when I boot. After unselecting, the printer will not function. Must reboot, sometimes more than once, after unselecting to get printer back online. Is this caused by a virus? Steve |
Sporadic Printer Malfunction
Possibly...... when was the last time you did a complete system scan with
antivirus software using updated signatures? Cari www.coribright.com "SteveP" wrote in message ... Sporadically the "Use Printer Offline" selection is on when I boot. After unselecting, the printer will not function. Must reboot, sometimes more than once, after unselecting to get printer back online. Is this caused by a virus? Steve |
Sporadic Printer Malfunction
I have the same problem as Steve. But I regularly scan for viruses and it is not a virus problem. I use a Brother MFC 4800. So far I have replaced the emachine laptop (it was a brand new one I exchanged thinking the problem was with the USB ports), I have
uninstalled and reinstalled the drivers (several times), I have gone through 2 different powered usb hubs, tried connecting directly to the laptop usb port, replaced the usb connection cable, spent hours on the phone with emachines, Brother and Belkin to no avail. The problem continues to occur. It will sometimes even happen within a computing session -- the printer starts on online but falls offline. I think its an XP problem since it never happened before I changed to XP. Please, oh please, help me. (By the way, it occassionally, but much less frequently, occurs with my keyboard too.) ----- SteveP wrote: ----- Sporadically the "Use Printer Offline" selection is on when I boot. After unselecting, the printer will not function. Must reboot, sometimes more than once, after unselecting to get printer back online. Is this caused by a virus? Steve |
Sporadic Printer Malfunction
I have the same problem as Steve. But I regularly scan for viruses and it is not a virus problem. I use a Brother MFC 4800. So far I have replaced the emachine laptop (it was a brand new one I exchanged thinking the problem was with the USB ports), I have
uninstalled and reinstalled the drivers (several times), I have gone through 2 different powered usb hubs, tried connecting directly to the laptop usb port, replaced the usb connection cable, spent hours on the phone with emachines, Brother and Belkin to no avail. The problem continues to occur. It will sometimes even happen within a computing session -- the printer starts on online but falls offline. I think its an XP problem since it never happened before I changed to XP. Please, oh please, help me. (By the way, it occassionally, but much less frequently, occurs with my keyboard too.) ----- SteveP wrote: ----- Sporadically the "Use Printer Offline" selection is on when I boot. After unselecting, the printer will not function. Must reboot, sometimes more than once, after unselecting to get printer back online. Is this caused by a virus? Steve |
Sporadic Printer Malfunction
Go into the Device Manager and find the USB ports..... specifically the USB
Root Hub entries..... click on each in turn. Look at the Power Management tab and ensure that your PC is not set to turn off power to the USB port to save power. Cari www.coribright.com "Beth S." wrote in message ... I have the same problem as Steve. But I regularly scan for viruses and it is not a virus problem. I use a Brother MFC 4800. So far I have replaced the emachine laptop (it was a brand new one I exchanged thinking the problem was with the USB ports), I have uninstalled and reinstalled the drivers (several times), I have gone through 2 different powered usb hubs, tried connecting directly to the laptop usb port, replaced the usb connection cable, spent hours on the phone with emachines, Brother and Belkin to no avail. The problem continues to occur. It will sometimes even happen within a computing session -- the printer starts on online but falls offline. I think its an XP problem since it never happened before I changed to XP. Please, oh please, help me. (By the way, it occassionally, but much less frequently, occurs with my keyboard too.) ----- SteveP wrote: ----- Sporadically the "Use Printer Offline" selection is on when I boot. After unselecting, the printer will not function. Must reboot, sometimes more than once, after unselecting to get printer back online. Is this caused by a virus? Steve |
Sporadic Printer Malfunction
Go into the Device Manager and find the USB ports..... specifically the USB
Root Hub entries..... click on each in turn. Look at the Power Management tab and ensure that your PC is not set to turn off power to the USB port to save power. Cari www.coribright.com "Beth S." wrote in message ... I have the same problem as Steve. But I regularly scan for viruses and it is not a virus problem. I use a Brother MFC 4800. So far I have replaced the emachine laptop (it was a brand new one I exchanged thinking the problem was with the USB ports), I have uninstalled and reinstalled the drivers (several times), I have gone through 2 different powered usb hubs, tried connecting directly to the laptop usb port, replaced the usb connection cable, spent hours on the phone with emachines, Brother and Belkin to no avail. The problem continues to occur. It will sometimes even happen within a computing session -- the printer starts on online but falls offline. I think its an XP problem since it never happened before I changed to XP. Please, oh please, help me. (By the way, it occassionally, but much less frequently, occurs with my keyboard too.) ----- SteveP wrote: ----- Sporadically the "Use Printer Offline" selection is on when I boot. After unselecting, the printer will not function. Must reboot, sometimes more than once, after unselecting to get printer back online. Is this caused by a virus? Steve |
Sporadic Printer Malfunction
I'll keep my fingers crossed too! You're welcome.
Cari www.coribright.com "Beth S." wrote in message ... Cari, You're my hero. You were right, they were set to turn off power. I have my fingers crossed that this was the issue. THANKS! |
Sporadic Printer Malfunction
I'll keep my fingers crossed too! You're welcome.
Cari www.coribright.com "Beth S." wrote in message ... Cari, You're my hero. You were right, they were set to turn off power. I have my fingers crossed that this was the issue. THANKS! |
Sporadic Printer Malfunction
Cari,
You're my hero. You were right, they were set to turn off power. I have my fingers crossed that this was the issue. THANKS! |
Sporadic Printer Malfunction
Cari,
You're my hero. You were right, they were set to turn off power. I have my fingers crossed that this was the issue. THANKS! |
Sporadic Printer Malfunction
I have the same problem as Steve. But I regularly scan for viruses and it is not a virus problem. I use a Brother MFC 4800. So far I have replaced the emachine laptop (it was a brand new one I exchanged thinking the problem was with the USB ports), I have
uninstalled and reinstalled the drivers (several times), I have gone through 2 different powered usb hubs, tried connecting directly to the laptop usb port, replaced the usb connection cable, spent hours on the phone with emachines, Brother and Belkin to no avail. The problem continues to occur. It will sometimes even happen within a computing session -- the printer starts on online but falls offline. I think its an XP problem since it never happened before I changed to XP. Please, oh please, help me. (By the way, it occassionally, but much less frequently, occurs with my keyboard too.) ----- SteveP wrote: ----- Sporadically the "Use Printer Offline" selection is on when I boot. After unselecting, the printer will not function. Must reboot, sometimes more than once, after unselecting to get printer back online. Is this caused by a virus? Steve |
Sporadic Printer Malfunction
I have the same problem as Steve. But I regularly scan for viruses and it is not a virus problem. I use a Brother MFC 4800. So far I have replaced the emachine laptop (it was a brand new one I exchanged thinking the problem was with the USB ports), I have
uninstalled and reinstalled the drivers (several times), I have gone through 2 different powered usb hubs, tried connecting directly to the laptop usb port, replaced the usb connection cable, spent hours on the phone with emachines, Brother and Belkin to no avail. The problem continues to occur. It will sometimes even happen within a computing session -- the printer starts on online but falls offline. I think its an XP problem since it never happened before I changed to XP. Please, oh please, help me. (By the way, it occassionally, but much less frequently, occurs with my keyboard too.) ----- SteveP wrote: ----- Sporadically the "Use Printer Offline" selection is on when I boot. After unselecting, the printer will not function. Must reboot, sometimes more than once, after unselecting to get printer back online. Is this caused by a virus? Steve |
Sporadic Printer Malfunction
Go into the Device Manager and find the USB ports..... specifically the USB
Root Hub entries..... click on each in turn. Look at the Power Management tab and ensure that your PC is not set to turn off power to the USB port to save power. Cari www.coribright.com "Beth S." wrote in message ... I have the same problem as Steve. But I regularly scan for viruses and it is not a virus problem. I use a Brother MFC 4800. So far I have replaced the emachine laptop (it was a brand new one I exchanged thinking the problem was with the USB ports), I have uninstalled and reinstalled the drivers (several times), I have gone through 2 different powered usb hubs, tried connecting directly to the laptop usb port, replaced the usb connection cable, spent hours on the phone with emachines, Brother and Belkin to no avail. The problem continues to occur. It will sometimes even happen within a computing session -- the printer starts on online but falls offline. I think its an XP problem since it never happened before I changed to XP. Please, oh please, help me. (By the way, it occassionally, but much less frequently, occurs with my keyboard too.) ----- SteveP wrote: ----- Sporadically the "Use Printer Offline" selection is on when I boot. After unselecting, the printer will not function. Must reboot, sometimes more than once, after unselecting to get printer back online. Is this caused by a virus? Steve |
Sporadic Printer Malfunction
Go into the Device Manager and find the USB ports..... specifically the USB
Root Hub entries..... click on each in turn. Look at the Power Management tab and ensure that your PC is not set to turn off power to the USB port to save power. Cari www.coribright.com "Beth S." wrote in message ... I have the same problem as Steve. But I regularly scan for viruses and it is not a virus problem. I use a Brother MFC 4800. So far I have replaced the emachine laptop (it was a brand new one I exchanged thinking the problem was with the USB ports), I have uninstalled and reinstalled the drivers (several times), I have gone through 2 different powered usb hubs, tried connecting directly to the laptop usb port, replaced the usb connection cable, spent hours on the phone with emachines, Brother and Belkin to no avail. The problem continues to occur. It will sometimes even happen within a computing session -- the printer starts on online but falls offline. I think its an XP problem since it never happened before I changed to XP. Please, oh please, help me. (By the way, it occassionally, but much less frequently, occurs with my keyboard too.) ----- SteveP wrote: ----- Sporadically the "Use Printer Offline" selection is on when I boot. After unselecting, the printer will not function. Must reboot, sometimes more than once, after unselecting to get printer back online. Is this caused by a virus? Steve |
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