Loss of connectivity
My Win XP Home laptop has lost connectivity with my home LAN.
AT&T installed a replacement modem. Other devices made the proper hookup. My laptop says it is connected and say it is an excellent connection but it will not connect to the internet or to my Buffalo NAS that my other desktop windows PC connects to without any hesitation. Browsers do not work. Chrome say it cannot connect. As does Firefox. Strangely my Buffalo NAS app finds the NAS but says it probably will not work as it has a limited connectivity. What does that mean ? Please offer steps to troubleshoot. |
Loss of connectivity
On Tue, 16 Apr 2019 15:36:07 -0700, XPer
wrote: My Win XP Home laptop has lost connectivity with my home LAN. AT&T installed a replacement modem. Other devices made the proper hookup. My laptop says it is connected and say it is an excellent connection but it will not connect to the internet or to my Buffalo NAS that my other desktop windows PC connects to without any hesitation. Browsers do not work. Chrome say it cannot connect. As does Firefox. Strangely my Buffalo NAS app finds the NAS but says it probably will not work as it has a limited connectivity. What does that mean ? Please offer steps to troubleshoot. I would start with a "Repair connection". Start/Settings/Network/LAN Connection/Support If no joy after that power everything off and back on and see how you do. |
Loss of connectivity
XPer wrote:
My Win XP Home laptop has lost connectivity with my home LAN. AT&T installed a replacement modem. Other devices made the proper hookup. My laptop says it is connected and say it is an excellent connection but it will not connect to the internet or to my Buffalo NAS that my other desktop windows PC connects to without any hesitation. Browsers do not work. Chrome say it cannot connect. As does Firefox. Strangely my Buffalo NAS app finds the NAS but says it probably will not work as it has a limited connectivity. What does that mean ? Please offer steps to troubleshoot. Have you manually assigned an IP address on the laptop ? Or are you relying on the automated DHCP settings ? The "obtain an OP address automatically" here, is the DHCP choice, the default. https://it.ubc.ca/services/email-voi...and-windows-xp ******* In Command Prompt, you can do ipconfig and the IP address should be listed. You can compare that to addresses used for your other equipment. Since the laptop says it's connected and is excellent, then the ipconfig should have an IP address you can examine. Paul |
Loss of connectivity
|
Loss of connectivity
XPer wrote:
My Win XP Home laptop has lost connectivity with my home LAN. AT&T installed a replacement modem. Other devices made the proper hookup. My laptop says it is connected and say it is an excellent connection but it will not connect to the internet or to my Buffalo NAS that my other desktop windows PC connects to without any hesitation. Browsers do not work. Chrome say it cannot connect. As does Firefox. Strangely my Buffalo NAS app finds the NAS but says it probably will not work as it has a limited connectivity. What does that mean ? Please offer steps to troubleshoot. Another possibility: The AT&T tech probably configured the new modem / router for WPA2 security. The older WEP and WPA wireless security protocols have been depreciated for security weakness. See link below: https://www.howtogeek.com/167783/htg...hy-it-matters/ (mind the wrap) Your XP installation. What service pack and patch level are you running? Since WEP and WPA have been depreciated, your XP installation needs to be at least Service Pack 2 plus KB917021. This fix is included in SP3. In some cases, you may need to update your WiFi driver. See links below: (mind the wrap) WPA2 patch cannot be installed in SP3 https://answers.microsoft.com/en-us/...1-12a7725cd647 WPA2 in Windows SP3 https://social.technet.microsoft.com...windows-xp-sp3 |
Loss of connectivity
Thank you for your responces.
Win XP Home SP3 installed. I plugged in the cat5 cable and am able to get to the internet that way. This is a Acer Aspire One laptop. The wifi is Atheros AR5007EG Network Connections shows for both WiFi and LAN. Connected Firewalled How do I get an update if needed ? How do I check what securith protocol it is using ? Tried Repair but it failed. could not be copleted. connecting to the wifi Wireless properties shows my WiFi network as selected. WPA2-PSK AES Key is dots. Why can I not see to verify this ? |
Loss of connectivity
On 4/17/19 3:20 PM, XPer wrote:
Thank you for your responces. Win XP Home SP3 installed. I plugged in the cat5 cable and am able to get to the internet that way. This is a Acer Aspire One laptop. The wifi is Atheros AR5007EG Network Connections shows for both WiFi and LAN. Â* Connected Firewalled How do I get an update if needed ? How do I check what securith protocol it is using ? Tried Repair but it failed. Â*could not be copleted.Â* connecting to the wifi Wireless properties shows my WiFi network as selected. Â* WPA2-PSK Â* AES Key is dots.Â* Why can I not see to verify this ?You should know the key. Wifi setup programs will never show you the password, it's a security thing. The only way to reset it that I know of is to click 'forget' which disconnects that router and then reconnect and of course you have to put in the password (now you type it as you think it should be and slowly with one finger to make sure you do it right). Al |
Loss of connectivity
XPer wrote:
Win XP Home SP3 installed. I plugged in the cat5 cable and am able to get to the internet that way. This is a Acer Aspire One laptop. The wifi is Atheros AR5007EG Network Connections shows for both WiFi and LAN. * Connected Firewalled How do I get an update if needed ? How do I check what securith protocol it is using ? Tried Repair but it failed. *could not be copleted.* connecting to the wifi Wireless properties shows my WiFi network as selected. * WPA2-PSK * AES Key is dots.* Why can I not see to verify this ? When I'm troubleshooting connectivity issues and the first simple steps don't seem to work, I rebuild the network by powering down modem and router. Sometimes I also power down the devices, depending on the issue. Then I power up the modem and wait for its lights to get situated; then the router and its lights, in that order. Your Acer Aspire One has hot keys for its wifi and a light. This article* describes resetting the AO w/ the Fn-F3 key (disable 10 sec/ enable) or w/ Win's CP Change adapter settings function Disable - then Enable after the icon turns gray. * https://smallbusiness.chron.com/rese...one-48787.html How to Reset the Wireless on an Acer Aspire One -- Mike Easter |
Loss of connectivity
XPer wrote:
Thank you for your responces. Win XP Home SP3 installed. I plugged in the cat5 cable and am able to get to the internet that way. This is a Acer Aspire One laptop. The wifi is Atheros AR5007EG Checking / updating the driver: While you're connected via the Cat5, select ~ Via Windows Device Manager Open Control Panel. Select Device Manager, then Network Adapters Right click on Atheros AR5007EG. Select Properties. Device properties panel opens. Move to the Driver tab of the properties panel. You'll see the details of the current driver. On the Driver tab, select Update Driver. On the next panel, select 'Search automatically for updated driver software'. Windows Update (WU) will search for a later version of the driver If an updated version of the WiFi driver exists, WU will install it and prompt for a reboot. ~ Download and manually install Go to the Acer Drivers and Manuals page (link below). https://www.acer.com/ac/en/US/content/drivers If your laptop is no longer supported, try the link below. http://www.atherosdrivers.com/athero...-xp-32bit.html (mind the wrap) Find the model number, select the matching driver (latest applicable version), and download. Run a virus scan of the driver package. If it's safe, save a copy and install manually. On other points: Wireless properties shows my WiFi network as selected. WPA2-PSK AES This is good. It's likely that the new router uses a different default password. That information should be in the docs for the new router. Key is dots. Why can I not see to verify this ? It's been a long time since I last argued with XP, but, IIRC, there was an option to show the existing password. Maybe someone else will remember. Good hunting. |
All times are GMT +1. The time now is 12:50 AM. |
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright © 2004 - 2006 PCbanter
Comments are property of their posters