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-   -   HP Photosmart 6520 Windows 10 complains about Windos 8.1 needed (http://www.pcbanter.net/showthread.php?t=1108036)

Roy Smith[_6_] March 29th 19 11:44 AM

HP Photosmart 6520 Windows 10 complains about Windos 8.1 needed
 
On 5/14/2018 8:20 PM, Suzuki Ichiro wrote:
HP Photosmart 6520 (a question for a lady friend of mine).

A cute divorced neighbor asked me why her Windows 10 update screwed with
her long-ago-installed HP Photosmart 6520 printer drivers.

When using her original disc from HP, she told me it asked for Windows 8.1.

What's the easiest solution?
I'll google the HP web site and the Windows 10 printer driver pages (if I
can find a list of supported printer drivers on the net), but I wonder if
you have generic advice off hand.

Don't do research ... I'll do that.

But just what initial direction would you go first?
HP or Windows 10 updates?


The PC that she's using, is it also an HP computer? If so then it should
have a program called HP Support Assistant on it. This program will
allow her to add the printer to it and it will then check with HP's
servers for the latest device drivers for both the PC and the printer
and notifies you if any updates are available.

--

Roy Smith
Windows 10 64 bit
Friday, March 29, 2019, 6:43 AM
Thunderbird 60.6.1

Chris March 29th 19 06:24 PM

HP Photosmart 6520 Windows 10 complains about Windos 8.1 needed
 
Roy Smith wrote:
On 5/14/2018 8:20 PM, Suzuki Ichiro wrote:
HP Photosmart 6520 (a question for a lady friend of mine).

A cute divorced neighbor asked me why her Windows 10 update screwed with
her long-ago-installed HP Photosmart 6520 printer drivers.

When using her original disc from HP, she told me it asked for Windows 8.1.

What's the easiest solution?
I'll google the HP web site and the Windows 10 printer driver pages (if I
can find a list of supported printer drivers on the net), but I wonder if
you have generic advice off hand.

Don't do research ... I'll do that.

But just what initial direction would you go first?
HP or Windows 10 updates?


The PC that she's using, is it also an HP computer? If so then it should
have a program called HP Support Assistant on it. This program will
allow her to add the printer to it and it will then check with HP's
servers for the latest device drivers for both the PC and the printer
and notifies you if any updates are available.


Why are you responding to an almost year-old post?



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