"Preparing to configure Windows...."
...."Do not turn off your computer.
I went to re-boot my VAIO and this message pops at boot time. I suspect I may have fat-fingered an "Install Updates" prompt... last time I shut down. Dunno if it's really hung, but I tried leaving it up for over an hour and no change. Anybody been here? -- Pete Cresswell |
"Preparing to configure Windows...."
Per (PeteCresswell):
Dunno if it's really hung, but I tried leaving it up for over an hour and no change. Anybody been here? FWIW, I tried to re-boot into "Safe" mode by pressing F8 and choosing "Safe Mode" from the resulting character-based screen. Once I did that, Windows threw a screen about "Repairing...(something-or-other)." After "Repairing..." ran for a few minutes, the machine re-booted, and now I'm back to "Preparing to configure WIndows. Do not turn off your computer." Now that I'm looking more closely, somebody's doing a sort of mini-marching-ant thing with the period after "Windows"... not really marching ants, but it moves right one character at a time for 3 characters total and then does the same backwards... over-and-over.... so the thing's probably not hung. It's been a little over 10 minutes so far, and think I'm just gonna walk away and leave it for a few hours. -- Pete Cresswell |
"Preparing to configure Windows...."
Per (PeteCresswell):
Anybody been here? I guess so: http://tinyurl.com/8kn52o3 One guy had to let it run overnight... but, in the end, it finished and booted the rest of the way. -- Pete Cresswell |
"Preparing to configure Windows...."
"(PeteCresswell)" wrote:
..."Do not turn off your computer. I went to re-boot my VAIO and this message pops at boot time. I suspect I may have fat-fingered an "Install Updates" prompt... last time I shut down. Dunno if it's really hung, but I tried leaving it up for over an hour and no change. Anybody been here? Yup. At my shop (supporting ~7000 systems) we've seen that with some consistency ever since we started the transition to Windows 7 back in 2010. We've never been able to pin down what's causing it - I strongly suspect there's a race condition involved, perhaps involving Symantec's AV program - but the instructions I gave the help desk to give to users calling in (and published in our self-help web server) is that if you see the message with no percentage figure for more than about a minute, forcibly power down the system and restart it. On restart you'll see the Registry journal being rerun (less than a minute) after which the system will pick up where it left off. We've never seen any problems that we can attribute to this procedure. Joe |
"Preparing to configure Windows...."
Sounds like you may have interrupted (fat fingered ?) a .NET update during the Shutdown prompt
- common occurrence (possibly not for yours) for many who force a quick shutdown by holding the power button for more than 4-5 seconds instead of allowing Windows to manage the shutdown (and/or restart) -- ....winston msft mvp mail "(PeteCresswell)" wrote in message ... Per (PeteCresswell): Anybody been here? I guess so: http://tinyurl.com/8kn52o3 One guy had to let it run overnight... but, in the end, it finished and booted the rest of the way. -- Pete Cresswell |
"Preparing to configure Windows...."
Per Joe Morris:
At my shop (supporting ~7000 systems) we've seen that with some consistency ever since we started the transition to Windows 7 back in 2010. We've never been able to pin down what's causing it - I strongly suspect there's a race condition involved, perhaps involving Symantec's AV program - but the instructions I gave the help desk to give to users calling in (and published in our self-help web server) is that if you see the message with no percentage figure for more than about a minute, forcibly power down the system and restart it. On restart you'll see the Registry journal being rerun (less than a minute) after which the system will pick up where it left off. Tried that once. Maybe the second time will be the charm. I think you can cross Symantec's AV prog off the list bc I use Avast and Symantec's never been installed on this sys. -- Pete Cresswell |
"Preparing to configure Windows...."
Per (PeteCresswell):
Maybe the second time will be the charm. 'twas. "Failure configuring WIndows updates. Reverting changes. Do not turn off...." Seems tb back to normal. -- Pete Cresswell |
"Preparing to configure Windows...."
"(PeteCresswell)" wrote in message
... I think you can cross Symantec's AV prog off the list bc I use Avast and Symantec's never been installed on this sys. Thanks for the data point, although we may have been seeing the same failure symptoms but the cause was different. In our shop I've not seen the problem systems *not* recover cleanly on the first reboot. This isn't a frequent issue, but it happens frequently enough that I put the guidance into our RightAnswers database. And we have had a couple of incidents involving Symantic AV...not necessarily the fault of SEP but it's got hooks in odd (and poorly documented) corners of the system, and can step on *other* programs that also hook into the kernel, such as Checkpoint FDE and Citrix XenDesktop. Joe |
"Preparing to configure Windows...."
On 10/21/2012 10:44 PM, Joe Morris wrote:
"(PeteCresswell)" wrote in message ... I think you can cross Symantec's AV prog off the list bc I use Avast and Symantec's never been installed on this sys. Thanks for the data point, although we may have been seeing the same failure symptoms but the cause was different. In our shop I've not seen the problem systems *not* recover cleanly on the first reboot. This isn't a frequent issue, but it happens frequently enough that I put the guidance into our RightAnswers database. And we have had a couple of incidents involving Symantic AV...not necessarily the fault of SEP but it's got hooks in odd (and poorly documented) corners of the system, and can step on *other* programs that also hook into the kernel, such as Checkpoint FDE and Citrix XenDesktop. Joe I've run across this behavior on exactly two machines. One, a HP Laptop running Vista Ultimate (two core processor), and the other a win7 Phenom II x4 P/C. In both cases .net plus updates to it were the ultimate culprit. One of the systems had later .net releases, but the early ones were not present. The other had had parts of the .net software removed as part of an attempt to determine what was slowing the machine down, sometimes to a crawl. The Phenom based system was time consuming to diagnose, due to the number of updates that were involved, and "hanging". |
"Preparing to configure Windows...."
Per (PeteCresswell):
Maybe the second time will be the charm. 'twas. "Failure configuring WIndows updates. Reverting changes. Do not turn off...." Seems tb back to normal. Nope. Apparently-normal boot, but when I shut down and re-started again it went back to the original state. Left it overnite, but it was still there in the morning. Tried rebooting to "Safe" mode again, got "Failure configuring WIndows updates. Reverting changes...." and then it re-booted on it's own again, finally arriving at what looks like a normal Windows desktop. Did yet another shutdown followed by a start, got a rather long "Welcome" splash, but then it went to a normal desktop. Went to do a Start | Shutdown | Restart and AnVir popped "58 new startup items found!". I guess that was an artifact of some industrial-strength messing about with the registry... Then Windows threw "Install updates and shut down"... "Uhhhh... I don't *think* so.....". Not being a total masochist, I changed the selection to "Shut Down" and then took an image of the system after the subsequent startup. Then I went re-booted, and went back to accept the dreaded "Install updates and shut down", which put me back to the original "Please do not power off or unplug your machine. Installing update 1 of 13". Let it run it's course and the machine did shut down - apparently normally bc the "Shutting Down" splash appeared and shortly thereafter, power cut. This would be the second iteration of this sequence of events. Next reboot saw a repeat of "Applying.... of 5,404..." (which I did not mention on one of the previous go-arounds), followed by the same-old-same-old "Preparing to configure Windows. Do not turn off your computer." Oh well... At least now I have an image that will boot, and if I re-image from it, the PC sb useful long as I don't apply any updates. Sheesh! Heaven forbid I should need this laptop for to do my job. -- Pete Cresswell |
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