I have tried everything suggested to resolve this problem and have made no
progress. I am pasting in a HiJack Log if someone might have the time to
look it over and give me a hand.
I have a Dr. Waston Log but it's too big to include here. I can e-mail it
on request.
Thanks in advance for your help.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:26:05 PM, on 7/15/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Apple\Mobile Device
Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SiteAdvisor\6261\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/cust....com/search/ie.
html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://dsl.sbc.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/cust....com/search/ie.
html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://att.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet
Settings,ProxyOverride = 127.0.0.1
F3 - REG:win.ini: load=
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program
Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program
Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: (no name) - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - (no file)
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program
Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -
c:\program
files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO -
{AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program
Files\Google\GoogleToolbarNotifier\3.0.1225.9868\s wg.dll
O2 - BHO: (no name) - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - (no file)
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -
C:\Program
Files\Yahoo!\common\ycomp5_1_6_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program
files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} -
C:\Program
Files\SiteAdvisor\6261\SiteAdv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator
5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program
Files\Google\Gmail
Notifier\gnotify.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows
Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch
Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program
Files\Adobe\Reader
8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe"
-atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program
Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program
Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft
ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program
Files\Uniblue\RegistryBooster
2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program
Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program
Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program
Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program
Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program
Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Create Mobile Favorite -
{2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program
Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -
C:\Program
Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... -
{2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -
C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: AT&T Yahoo! Services -
{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} -
C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no
file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -
C:\WINDOWS\Network
Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
{e2e2dd38-d088-4134-82b7-f2ba38496583} -
C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program
Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Cribbage -
http://download.games.yahoo.com/game...ts/y/it1_x.cab
O16 - DPF: Yahoo! Dominoes -
http://origin.games.yahoo.net/games/...s/y/dot9_x.cab
O16 - DPF: Yahoo! Klondike Solitaire -
http://yog55.games.scd.yahoo.com/yog/y/ks12_x.cab
O16 - DPF: Yahoo! MahJong Solitaire -
http://download.games.yahoo.com/game.../y/mjst3_x.cab
O16 - DPF: Yahoo! Pyramids -
http://download.games.yahoo.com/game...s/y/pyt1_x.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan
Agent 6.6) -
http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory
Class) -
http://www.amiuptodate.com/vsc/bin/1...datePortal.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsof...cab?1197125098
343
O16 - DPF: {A796D216-2DE1-4EA8-BABB-FE6E7C959098} (HPSDDX Class) -
http://www.hp.com/cpso-support-new/S...dObjSigned.cab
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) -
http://www.trendsecure.com/easy_inst...syInstallX.CAB
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} -
http://www.trueswitch.com/sbc/TrueInstallSBC.exe
O20 - Winlogon Notify: !SASWinLogon - C:\Program
Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: BITS - C:\WINDOWS\
O20 - Winlogon Notify: MediaContentIndex - C:\WINDOWS\
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program
Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common
Files\Apple\Mobile
Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program
Files\Google\Common\Google
Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Unknown owner - C:\Program
Files\iPod\bin\iPodService.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC
- C:\Program
Files\Maxtor\Sync\SyncServices.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. -
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. -
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. -
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. -
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. -
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. -
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc.
- C:\Program
Files\McAfee\MPF\MPFSrv.exe
O23 - Service: ServiceLayer - Unknown owner - C:\Program Files\PC
Connectivity
Solution\ServiceLayer.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program
Files\SiteAdvisor\6261\SAService.exe
--
End of file - 11013 bytes
Regards,
Bob