View Single Post
  #2  
Old April 25th 07, 12:31 AM posted to microsoft.public.windowsxp.print_fax
Cari \(MS-MVP\)
external usenet poster
 
Posts: 1,383
Default Windows Update breaks printing

Use System Restore to go back to the point before you installed the updates.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"DavidC" wrote in message
...
Sometime after installing two Windows updates last week for my HP LJ2300dn
I've been unable to print from any Windows app -- "Windows cannot print
due
to a problem with the current printer setup", "Test page failed to print".
Printing from a DOS prompt (COPY CON LPT1) works and I've deleted/added
the
printer and restarted several times using HP's drivers. The updates aren't
shown in the Add or Remove Programs list.

These are the updates:
- Hewlett-Packard - Other Hardware - hp LaserJet 2300 (DOT4)
Hewlett-Packard Other Hardware software update released in July, 2006
- Hewlett-Packard Company - Printers - HP LaserJet 2300 Series PCL 6 hp
printer software update released on August 22 2004.

Any ideas are very much appreciated.


Ads