View Single Post
  #2  
Old March 5th 07, 08:03 PM posted to microsoft.public.windowsxp.perform_maintain
Gerry Cornell
external usenet poster
 
Posts: 2,169
Default Windows root\system32\ntoskrnl.exe is missing or corrupt

Jeremy

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Keep pressing the
F8 key during StartUp and select option - Disable automatic restart on
system failure.

Please post copies of all Error and Warning Reports appearing in the
System and Application logs in Event Viewer for the last boot. No
Information Reports please.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Jeremy wrote:
I need some help. I'm getting this message on another user's PC.
Some other posts related to this suggest going to
support.microsoft.com/kb/314477 and following the directions. The
problem I have is that I don't have the option of pressing the
"R" key to access the recovery console. I've tried booting up in
safe mode and safe mode with command prompt. I continue to get
the same message. Surely I don't have to format and reload
Windows?! The XP disc that I have is an older one from the SP1
days. That probably explains why I don't have the option of
pressing the "R" key. Service pack 2 has been installed.

Any help would be greatly appreciated.


Ads