Pinnerite wrote:
Paul wrote:

Pinnerite wrote:
A recent change in my Win-10 behaviour is that when attempting to
shutdown, this message appears on the screen 'Error Recovery Guide
This app is preventing shutdown'

Is there a cure?


Is your machine from Fujitsu ?

This is the first reference I see in a search, and
I wonder if this is it.

"Error Recovery Guide Version 3.1.0.16"


http://www.fujitsu.com/global/suppor...re/v31016.html
Try to provide a little context if you can, to
narrow the playing field.

Paul

My Windows 10 is a virtual machine running over Linux via VMware.
Fujitsu is not involved.
I do have a Fujitsu cut sheet scanner but it will not run on Win-10.
After booting up and allowing Windows to settle, I go Start, Closedown and
there is the error message.

I choose the option to force a shutdown.

Is there a method of viewing a table of running processes and if required,
killing one or more. (Linux KDE desktop allows this by keying CTRL-ESC.

Alan

I wonder if the VMWare USB passthru has allowed
Windows 10 to get a "sniff" of the scanner. Have you noticed
the scanner "disappearing" from the host environment
when you run the VMWare machine.

Error Recovery Guide is associated with Fujitsu scanners.

http://www.fujitsu.com/global/suppor...re/v41003.html

Paul