Install the 2 programs below, and scan with them in Safe mode, as well as
with your Anti-virus.
When you go to Safe Mode, you don't need to be in the Admin account; just
sign in with your User Account.
If there is no option for that, usually the Admin account password is left
blank.

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important Safe Mode
If you happen to find a problem that you can’t uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.

If unable to install above Programs in Normal Mode:
Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating
Programs to remove them.
If that happens, reboot into Safe Mode with Networking, and install, update
and scan from there.

--
Mad Mike


"Belprice" wrote:

HI there,

I am running Norton Anti - Virus and it has reported that i have a virus
called Trojan Flush M and no matter what I try I can not remove this virus. I
tried to follow the instructions for manual removal of this virus, however it
instructed me to restart windows in safe mode and then a full scan. When I
tried to do this I was asked for a administration password , but I bought
this computer second hand and have no idea what this pasword is!


Also my computer is now acting very strange , programs are disappearing when
I re start the computer and when I try to view the c drive I get an error
message which states " WINDOWS CANNOT FIND RESYDED /BOOT.COM OR
RESYCLED/BOOT.COM

I am desperate not to lose the many important family files on this computer,
such as photos and videos, can someone please help me with this very annoying
problem.

Thanks in advance.
Ta