In message , Kelly
writes
No other thoughts, Mark. Sorry it didn't help. It has worked for many
others. That said, this does seem to be a popular issue as of late. Do you
remember when this came about?

Not sure either could almost have been anytime. Trouble is you only
want to access the tools when you need them. hence you don't know they
are not available. If this is popular issue I suppose it could have
been one of the recent Microsoft fixes I always keep my system updated
with the latest patches.

Anyway thanks for your efforts.
--
Mark Turnbull