This would be a question for Symantec support.

"arl_123234" wrote in message
...
: Hello, all. I have installed ver 11.0 of subject software on sever WinXP
SP2
: platforms but find I cannot get the most recent updates via LiveUpdate
: unless the LiveUpdate cache is empty. There is no problem connecting to
the
: default Symantec updates server . Does anyone know of a fix? Thanks for
: your time and comment. Sincerely,