OK. That worked, in as much as the server now shows an x64 and x32 driver
loaded. I can connect to the Printer (fax) share from my x32 XP PC, but when
I try & print a document I get an hourglass for a moment, and then nothing
happens. This is the point where I would expect to see the send a fax wizard
prompt me for the recipients name, fax #, etc.

"Alan Morris [MSFT]" wrote:

The driver installed for me.

Did you get any error message?

here's another method.


Yes. 32-bit clients are supported for 64 bit WS08 Fax Server. As the
customer is saying, 32 bit drivers should be installed on the server.





The following is the procedure to install cross architecture drivers :

i. Right click on the Fax printer in "Printers" page and share the fax
printer.

ii. Click on 'Additional Drivers' and select the architecture for which
you want to install fax printer drivers for.

iii. It will prompt for a Setup information file (Inf file) .

iv. Copy the %windir%\system32\DriverStore\FileRepository\prnms 002.inf_*
from a machine of the architecture which you are trying to install.

v. Select the prnms002.inf from the share just copied. (this is the fax
printer driver installation INF).

vi. This should successfully install the necessary cross architecture Fax
printer drivers in the server.

vii. Check for the presence of the installed architecture in
%windir%\system32\spool\drivers\ directory.







P.S - This is my own wording of the procedure. The official white-paper
containing these details will be released soon (Its currently in review by
the doc writers)




--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"bk" wrote in message
...
Alan-

Any other suggestions?

"Alan Morris [MSFT]" wrote:

And both the x64 and x86 Fax driver is installed on the server?



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no
rights.

"bk" wrote in message
...
Thanks for your reply, Alan. I tried your suggestion on the server,
but
I'm
afraid I still can't seem to add the driver on my XP client (by
browsing
to
the server & double clicking on the shared fax). I'm getting the
following
error message:
"The server for the 'Microsoft Shared Fax Driver' printer does not have
the
correct printer driver installed. If you want to search for the proper
driver, click OK. Otherwise, click Cancel and contact your network
administrator or original equipment manufacturer for the correct
printer
driver."

Any other thoughts?

BK

"bk" wrote:

I have a 64 bit Windows Server 2008 Standard server configured with
the
fax
server role. I can't seem to figure out how to add x32 drivers so I
can
"print" to the shared fax device on the server from my 32 bit XP
clients.

When I try to add the x32 drivers to the shared fax printer on the
server,
I'm prompted to "please provide a printer driver". I've tried
pointing
to 32
bit XP media, 64 bit Server 2008 media, tried loading the driver from
an
XP
and Vista PC via the server share, but it doesn't accept any of these
paths.

From my XP PC, I can browse to the share on the server & connect the
fax
print device. It appears on my XP PC as "Fax on %servername%". I can
open
the fax console on my XP PC & see jobs that are in the outbox
(submitted
from
the server). When I attempt to create a new fax from the XP fax
console,
I
get an hourglass for a brief moment, and then nothing. If I try &
print
to
the fax "print" driver from the XP PC, I get nothing. I believe with
the
x32
W2K3 fax server I worked with a wizard came up asking for the fax
number,
select a cover page, etc.

I'm assuming this is because I don't have the x32 fax driver loaded on
the
server. Any ideas on how I can add this?

Thanks in advance for your assistance.