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Old March 9th 18, 01:00 AM posted to microsoft.public.outlookexpress.general,alt.windows7.general
VanguardLH[_2_]
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Posts: 10,881
Default Wont save passwords

HB wrote:

"VanguardLH" wrote in message
...
HB wrote:

I have a copy of Outlook Express for several years now that worked on
W-7.
Then,suddenly, it would not save my passwords. It's a real PIA to have to
add them every day when I check my email.

Also, I uninstalled OE and thought that would remove the problem but
files
stay hidden somwhere because when I reinstalled OE, all the info was
still
there including deleted old email. And of course the same old problem of
not
saving passwords.

Anyone know how I can completely remove it from my W-7 Home desktop so I
can
reinstall it fresh?


Passwords are saved in an encrypted registry entry. If corrupted, the
result is not entering the correct login credentials at the server so
Outlook Express prompts for a new password. However, entering and
remembering the new login credentials won't repair the corrupted
registry entry.

https://www.google.com/search?q=outl...ber%20password

found:

https://support.microsoft.com/en-us/...utlook-express

Use method 3.


1. To create a new profile/identity I have to get new email accounts at
Gmail or somewhere. It wont let me use the account names I already have.
So that wont work. It doesn't explain how to use the old account's names
and passwords with a new profile in OE, even AFTER I deleted one account to
see if that would work. It didn't. Also, the info on the Tabs in EO are not
the same as in the article. There is no "Info", then "account settings"
under the File tab in OE.

2. As for the Key. I found it OK in the registry, but even following the
simple directions, I get a "Unable to save permissions. Access is denied."
I saw only 1 subkey key there though I have 4 accounts on this PC. So that
will not work either. Moot since access is denied.

The other info there was not for OE.

The "save password" is grayed out. I have the same OE software on 4
different computers and this is the only one that is grayed out and will not
save them. Googling brings up a lot of info that often doesn't work. That's
why I ask on the NGs, hoping to find someone with first hand knowledge who
tried something that worked for them.

How can everything be removed from OE so I can install a fresh uncorrupt
copy? Have any idea? That is short of doing a System Recovery.


Outlook Express profiles have nothing to do with separate e-mail
accounts. You can have many OE profiles and each could point to the
same e-mail servers doing the same logins. You have to define what
e-mail account to use within a profile. It can be the same or different
e-mail account than specified in another profile.

Besides, method 3 is about deleting the registry entry that recorded the
encrypted login credentials, not about creating new OE profiles. The MS
article mentions having to change permissions on the registry key. You
must be logged in under an admin-level account to use the registry and
change permissions on the registry keys.
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