to carey and byte - thanks for the details; cmd was not included in original
response under "blue screen error" post; also no reference to space after
sfc; oh and is sfc in caps or lc?

"Byte" wrote:

If I may add, there is a space between SFC and the /
The original post does not show that.

"Carey Frisch [MVP]" wrote:

1. Go to Start Run and type: CMD , and hit enter.
2. In the Command Prompt window type: SFC /SCANNOW
and hit enter. Have your Windows XP CD available.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/secu...t/default.aspx

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"ms. greenhorn" wrote:

| tried to find corrupted file by selecting "run" and entering "sfc/scannow"
| w/no luck; repsonse was could not be found, to re-check the file name.
| trying to repair corrupted file (per ms help desk) without re-installing os.
| oh, and thanks for your suggestion, rick, but here i am, again.