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**longstride** · #22 July 13th 05, 06:20 PM

For folks getting only blank pages from the "better" HP drivers on XP SP2, see http://www.fixyourownprinter.com/forums/inkjet/24623#7 .

I'm not sure whether or not the problem is the same for folks getting only blank pages with other vendors' printers, but it would seem likely.

Quote:

Originally Posted by Jeff

The HP PSC 2110 is an All in One.

"Cari (MS-MVP)" wrote:

Are all these printers All in One units?
--
Cari (MS-MVP)
Printing & Imaging

In Loving Memory of our dear friend Alex Nichol MVP

"Bill" wrote in message
...
All USB 2.0 ports, but 1.1 support turned on. All running off the
motherboard. ALl other devices (ok 2) work fine.
LPT produced the same results.

I did work with HP, that is when I tested the 550C drivers and they
worked.

I am running out of ideas. I have another PC that was upgraded to SP2
which
seems to work, as opposed to this one which was from a CD that had SP2
bundled.

I could use another printer in the house, but hate to buy a new one just
so
it wont work either.

Looks like Lexmark and Cannon both had this issue but addressed it with
new
drivers. HP doesn't seem to know the problem exists yet.

"Jeff" wrote:

Just to verify, I am seeing the identical problem that Bill reports (see
my
previous post) including successful printing from only the HP Diag Tools,
print files in the print spooler, etc. In my case, the USB ports are 2.0,
on
the motherboard, and they do work correctly with other USB hardware.

Bill -- have you tried a clean install of the device drivers per my
previous
post? I intend to do that, but am on the road this week and it will have
to
wait few days. Also, have you contacted HP Customer Service about the
problem? They might be able to recommend an alternative, equally
effective
driver.

"Cari (MS-MVP)" wrote:

Are they USB1.1 or 2.0 ports? Do they work correctly with all other
devices? Are they on the motherboard or a PCI card or a hub (and if
hub,
powered or unpowered)?

Let us know if it changes on LPT.
--
Cari (MS-MVP)
Printing & Imaging

In Loving Memory of our dear friend Alex Nichol MVP

"Bill" wrote in message
...
It is definitely the print drivers, but specifically it is the print
drivers
under SP2.
Most recent drivers from HP are install. In my case the Deskjet
5550,
last
updated in 2003 from HP, version 7.1

When printing to the same printer using the default 550C driver that
comes
with Windows it prints, so the problem is the HP driver, but the 550C
driver
does not do photos/high quality, so I am stuck.

All windoze update have been applied. Absolutely nothing in the
event
logs.
From printing from anywhere in windoze all it does is spit out a
blank
page.
Printing from the HP diag tools it does print a the test/diag pages.

Files with data DO get created in the spool directory. So data is
being
generated. I am thinking it may have more to do the USB part. I am
going
to
try the parallel port tonight.

I understand that it is the HP drivers, but seeing this problem has
happened
to many people across all different brands, obviously something
changed on
the windoze side to break all these drivers that were previouslty
working.

"Cari (MS-MVP)" wrote:

About 98% of printer problems are caused by printer drivers...
whether
they
get corrupted or the wrong ones get installed to start with or the
driver
is
'broken' by other means. Uninstalling and reinstalling COMPLETELY
usually
cures the problem.

Is this installation a clean install of XP. What antivirus software
and
firewall software are you running. When exactly did the problem
first
occur.

I have six USB printers here and none have any problems. I also
have an
LPT
printer with no problem.

Does the problem completely disappear and never recur if SP2 is not
installed.

Are these the latest drivers available for the Deskjet600. If you
give
us
something to work with instead of just saying it won't print, it
would be
more helpful.

Exactly what happens when you print.... are there any error messages
in
the
Event Log? Exactly which applications do you try to print from?
And
which
versions of the applications? Are ALL Windows updates applied? Are
all
updates for all the other applications from which you print applied?
--
Cari (MS-MVP)
Printing & Imaging

In Loving Memory of our dear friend Alex Nichol MVP

"Bill" wrote in message
...
1) These are USB printers not parallel.
2) I am not using the same printer, and from the posts I have read
the
same
problem is occurring for all kinds of USB printers
3) The printers can print as demonstrated by various ways. Mine
prints
from
the PC using the software diagnostic tools, but not from the
windows
test
page....hmmm wonder where the problem is?

"Cari (MS-MVP)" wrote:

This is a really ancient printer. What are the LPT settings in
your
BIOS?
--
Cari (MS-MVP)
Printing & Imaging

In Loving Memory of our dear friend Alex Nichol MVP

"Bill" wrote in message
...
I concur with Vince. I am having the same problem since using
SP2.
Although
graphics don't work for me either. The test pages using HPs
diagnostic
software work, but nothing Windows related will print,
including the
Windows
Test Page.

Kinda useless to have the same person keep posting "uninstall
and
reinstall"
where I haven't seen that advice help anyone out yet.

Does anyone have any real answers?

"Vince McGowan" wrote:

I posted a similar message several months ago now...and since
then
I've
seen
several people reporting the same problem here and all are
given
the
same
advice. I followed that advice and tried several other
suggestions
found
at
various sites and still my printing problem persists. I can
only
assume
that this is a Microsoft bug introduced sometime last fall.

My problem (Windows XP Home - SP2, DeskJet 815C - tried both
parallel
and
USB connection): text only pages do not print from any
application
(printer
produces blank page); text and graphic or graphic only pages
print
just
fine
(i.e.. a printer test page, or from applications). HP has no
special
printer drivers for this printer; they say to use the Windows
supplied
driver.

(I was able to work-around in MS Word by inserting a 1 pixel
graphic
in
the
header area of normal.dot.)

So Windows bug or not?

Vince McGowan

"Cari (MS-MVP)" wrote in message
...
Uninstall and reinstall...

http://www.coribright.com/windows/Article%20One.htm
--
Cari (MS-MVP)
Printing & Imaging

"LISA" wrote in message
...
I HAVE A HP DESKJET 660C PRINTER AND IT WONT PRINT
IT HAS INK ,AND PAPER
EVERY PAGE IT PRINTS IS BLANK