December 7th 05, 04:09 AM
posted to microsoft.public.windowsxp.print_fax
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printing problems
"donnie" wrote:
i have the same problem as vince. blank pages text only....add a picture
prints fine. but my issue is I have to print out speadsheets and database
reports and adding a pic is not a option.... what do i do
"Vince McGowan" wrote:
This is not actually on my machine, but my elderly father's, whom I am
supporting in his endeavor to remain 'online' ;-)
Uninstalling and reinstalling COMPLETELY usually cures the problem.
Believe me, I did do this SEVERAL times with out any success.
Is this installation a clean install of XP.
No, Windows Home XP upgraded from ME. Installed SP2 early last fall.
What antivirus software and firewall software are you running.
No antivirus software, but running Windows Firewall.
When exactly did the problem first occur.
First noticed in the early November time frame.
I have six USB printers here and none have any problems. I also have an
LPT printer with no problem.
The printer worked fine on Home XP SP1 using parallel cable. After SP2
installed and problem detected I eventually connected with USB (1.1) since
printer supports both types of connections and this did not resolve the
problem.
Does the problem completely disappear and never recur if SP2 is not
installed.
Not sure how to answer. Problem didn't occur with SP1, started sometime
after SP2 installed.
Are these the latest drivers available for the Deskjet600. If you give
us something to work with instead of just saying it won't print, it would
be more helpful.
In my father's case (DeskJet 815C) HP says to use the Windows printer
driver...they don't supply their own version for that printer.
Exactly what happens when you print.... are there any error messages in
the Event Log? Exactly which applications do you try to print from? And
which versions of the applications? Are ALL Windows updates applied?
Are all updates for all the other applications from which you print
applied?
I gave a fairly detailed explanation previously. There are no error
messages in the event log. Try to print from Notepad, WordPad and Word 2000
and others. If a page contains only text, the printer acts like it prints
fine, but each page is blank. If I print a page with text and graphics,
both the text and the graphics print as expected. The printer test page
always prints OK. I keep his machine (as my own) always up to date from the
Window update site.
Vince McGowan
"Cari (MS-MVP)" wrote in message
...
About 98% of printer problems are caused by printer drivers... whether
they get corrupted or the wrong ones get installed to start with or the
driver is 'broken' by other means. Uninstalling and reinstalling
COMPLETELY usually cures the problem.
Is this installation a clean install of XP. What antivirus software and
firewall software are you running. When exactly did the problem first
occur.
I have six USB printers here and none have any problems. I also have an
LPT printer with no problem.
Does the problem completely disappear and never recur if SP2 is not
installed.
Are these the latest drivers available for the Deskjet600. If you give us
something to work with instead of just saying it won't print, it would be
more helpful.
Exactly what happens when you print.... are there any error messages in
the Event Log? Exactly which applications do you try to print from? And
which versions of the applications? Are ALL Windows updates applied? Are
all updates for all the other applications from which you print applied?
--
Cari (MS-MVP)
Printing & Imaging
In Loving Memory of our dear friend Alex Nichol MVP
"Bill" wrote in message
...
1) These are USB printers not parallel.
2) I am not using the same printer, and from the posts I have read the
same
problem is occurring for all kinds of USB printers
3) The printers can print as demonstrated by various ways. Mine prints
from
the PC using the software diagnostic tools, but not from the windows test
page....hmmm wonder where the problem is?
"Cari (MS-MVP)" wrote:
This is a really ancient printer. What are the LPT settings in your
BIOS?
--
Cari (MS-MVP)
Printing & Imaging
In Loving Memory of our dear friend Alex Nichol MVP
"Bill" wrote in message
...
I concur with Vince. I am having the same problem since using SP2.
Although
graphics don't work for me either. The test pages using HPs
diagnostic
software work, but nothing Windows related will print, including the
Windows
Test Page.
Kinda useless to have the same person keep posting "uninstall and
reinstall"
where I haven't seen that advice help anyone out yet.
Does anyone have any real answers?
"Vince McGowan" wrote:
I posted a similar message several months ago now...and since then
I've
seen
several people reporting the same problem here and all are given the
same
advice. I followed that advice and tried several other suggestions
found
at
various sites and still my printing problem persists. I can only
assume
that this is a Microsoft bug introduced sometime last fall.
My problem (Windows XP Home - SP2, DeskJet 815C - tried both parallel
and
USB connection): text only pages do not print from any application
(printer
produces blank page); text and graphic or graphic only pages print
just
fine
(i.e.. a printer test page, or from applications). HP has no special
printer drivers for this printer; they say to use the Windows
supplied
driver.
(I was able to work-around in MS Word by inserting a 1 pixel graphic
in
the
header area of normal.dot.)
So Windows bug or not?
Vince McGowan
"Cari (MS-MVP)" wrote in message
...
Uninstall and reinstall...
http://www.coribright.com/windows/Article%20One.htm
--
Cari (MS-MVP)
Printing & Imaging
"LISA" wrote in message
...
I HAVE A HP DESKJET 660C PRINTER AND IT WONT PRINT
IT HAS INK ,AND PAPER
EVERY PAGE IT PRINTS IS BLANK
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