Sharon F wrote:

On Wed, 31 Mar 2004 08:14:19 -0500, William B. Lurie wrote:


What about drivers for your fax/modem? Have you checked the manufacturer's
site for updates? *Is* the modem recognized as a fax modem in Device
Manager?

Gosh, I've been composing and sending FAXes via SmithMicro HotFax on
every Windows for years, including this XP which came with S3 modem and
its drivers. Device Manager must know it's there and alive and well.


If the modem is not a fax/modem it cannot send faxes. I can't find enough
info about the S3 modem to know if it's fax capable or not.

For the fax printer:

I just did these steps on my system (with no fax/modem installed at the
moment):

Folder Options General. Check box to show common tasks in folders.
Open Printers and Fax folder.

In the common tasks pane and under Printer Tasks is a "setup" item for fax
services. Clicking on it installs the Fax Service. Was asked for the XP CD.
Windows did its thing and when finished, the task for setup has changed to
"Install a local fax printer."

Clicking on that link, added "Fax" to my printer list.

Took a peek in the start menu. The above steps also added the following in
Start Programs Accessories Communications:
Fax folder containing: Fax Console, Cover Page Editor and Send A Fax...

Clicking on Fax Console informs me that there are currently no fax/modems
installed. Asks If I would like to install one. Clicked Cancel (the modem
is sitting over on the shelf but don't want to install it at the moment).
Next screen that appears is "Welcome to Fax Configuration Wizard." (both
fxssvc.exe and fxsclnt.exe are listed in Task Manager).

Again clicked Cancel as I will uninstall this. Fax Console appears. Shows
Fax in the left column with subitems: incoming, inbox, outbox and sent
items. The fax program can be configured from here by using the programs
menus instead of the wizard.

Since you can get the fax console open -- have you tried working with the
menus at all?

(The above ends up being just a different method of installing Fax. It
gives the same expected results that using Add/Remove Programs Add/Remove
Windows Components to install Fax Services should give.)


In that folder I have 4 icons...Add Printer, Fax via eFax (0 ready),
HotFax (0 ready), Lexmark (0 ready and checked as the live one), and I
don't know what you mean by 'a fax printer', or how to display the task
pane, or a 'setup fax' option. I clicked on Add a printer, and didn't
see an option where I could select anything.


Were you able to get HotFax to work for you on this setup?

Fast reply on 2 counts, more later:
HotFax works just fine. It does have deficiencies and
quirks, which is 2/3 of reason I want Windows FAX to try out.
My modem is listed as Conexant SoftK56 Modem (M)
/WBL/

--
William B. Lurie